# Development of Mental Models in Human-AI Collaboration: A Conceptual Framework

arXiv: https://arxiv.org/abs/2510.08104 · HTML: https://mlsanity.com/paper/2510.08104/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 16 of its 95 references that are in the map.
- First posted on arXiv 9 Oct 2025.

## Builds on (most cited first, 16 of 16)

- [A Unified Approach to Interpreting Model Predictions](https://mlsanity.com/paper/1705.07874/) (2017)
- ["Why Should I Trust You?": Explaining the Predictions of Any Classifier](https://mlsanity.com/paper/1602.04938/) (2016)
- [Aleatoric and Epistemic Uncertainty in Machine Learning: An Introduction to Concepts and Methods](https://mlsanity.com/paper/1910.09457/) (2019)
- ["How do I fool you?": Manipulating User Trust via Misleading Black Box Explanations](https://mlsanity.com/paper/1911.06473/) (2019)
- [Appropriate Reliance on AI Advice: Conceptualization and the Effect of Explanations](https://mlsanity.com/paper/2302.02187/) (2023)
- [Deciding Fast and Slow: The Role of Cognitive Biases in AI-assisted Decision-making](https://mlsanity.com/paper/2010.07938/) (2020)
- [Complementarity in Human-AI Collaboration: Concept, Sources, and Evidence](https://mlsanity.com/paper/2404.00029/) (2024)
- [A Meta-Analysis of the Utility of Explainable Artificial Intelligence in Human-AI Decision-Making](https://mlsanity.com/paper/2205.05126/) (2022)
- ["Are You Really Sure?" Understanding the Effects of Human Self-Confidence Calibration in AI-Assisted Decision Making](https://mlsanity.com/paper/2403.09552/) (2024)
- [A Taxonomy of Human and ML Strengths in Decision-Making to Investigate Human-ML Complementarity](https://mlsanity.com/paper/2204.10806/) (2022)
- [On the Influence of Explainable AI on Automation Bias](https://mlsanity.com/paper/2204.08859/) (2022)
- [Towards Effective Human-AI Decision-Making: The Role of Human Learning in Appropriate Reliance on AI Advice](https://mlsanity.com/paper/2310.02108/) (2023)
- [MoodCapture: Depression Detection Using In-the-Wild Smartphone Images](https://mlsanity.com/paper/2402.16182/) (2024)
- [Don't be Fooled: The Misinformation Effect of Explanations in Human-AI Collaboration](https://mlsanity.com/paper/2409.12809/) (2024)
- [Human Delegation Behavior in Human-AI Collaboration: The Effect of Contextual Information](https://mlsanity.com/paper/2401.04729/) (2024)
- [Transferring Domain Knowledge with (X)AI-Based Learning Systems](https://mlsanity.com/paper/2406.01329/) (2024)

## Abstract (arXiv)

Artificial intelligence has become integral to organizational decision-making and while research has explored many facets of this human-AI collaboration, the focus has mainly been on designing the AI agent(s) and the way the collaboration is set up - generally assuming a human decision-maker to be "fixed". However, it has largely been neglected that decision-makers' mental models evolve through their continuous interaction with AI systems. This paper addresses this gap by conceptualizing how the design of human-AI collaboration influences the development of three complementary and interdependent mental models necessary for this collaboration. We develop an integrated socio-technical framework that identifies the mechanisms driving the mental model evolution: data contextualization, reasoning transparency, and performance feedback. Our work advances human-AI collaboration literature through three key contributions: introducing three distinct mental models (domain, information processing, complementarity-awareness); recognizing the dynamic nature of mental models; and establishing mechanisms that guide the purposeful design of effective human-AI collaboration.