# Toxicity in Online Platforms and AI Systems: A Survey of Needs, Challenges, Mitigations, and Future Directions

arXiv: https://arxiv.org/abs/2509.25539 · HTML: https://mlsanity.com/paper/2509.25539/

## Key facts

- Cited by 3 papers in the map (data through 14 Oct 2026).
- Builds on 112 of its 243 references that are in the map.
- First posted on arXiv 29 Sep 2025.

## Builds on (most cited first, 30 of 112)

- [Training language models to follow instructions with human feedback](https://mlsanity.com/paper/2203.02155/) (2022)
- [A Unified Approach to Interpreting Model Predictions](https://mlsanity.com/paper/1705.07874/) (2017)
- ["Why Should I Trust You?": Explaining the Predictions of Any Classifier](https://mlsanity.com/paper/1602.04938/) (2016)
- [Axiomatic Attribution for Deep Networks](https://mlsanity.com/paper/1703.01365/) (2017)
- [TruthfulQA: Measuring How Models Mimic Human Falsehoods](https://mlsanity.com/paper/2109.07958/) (2021)
- [Survey of Hallucination in Natural Language Generation](https://mlsanity.com/paper/2202.03629/) (2022)
- [Jailbroken: How Does LLM Safety Training Fail?](https://mlsanity.com/paper/2307.02483/) (2023)
- [A Survey on Hallucination in Large Language Models: Principles, Taxonomy, Challenges, and Open Questions](https://mlsanity.com/paper/2311.05232/) (2023)
- [RealToxicityPrompts: Evaluating Neural Toxic Degeneration in Language Models](https://mlsanity.com/paper/2009.11462/) (2020)
- [Language (Technology) is Power: A Critical Survey of "Bias" in NLP](https://mlsanity.com/paper/2005.14050/) (2020)
- [BeaverTails: Towards Improved Safety Alignment of LLM via a Human-Preference Dataset](https://mlsanity.com/paper/2307.04657/) (2023)
- [Bias and Fairness in Large Language Models: A Survey](https://mlsanity.com/paper/2309.00770/) (2023)
- [Defending Against Neural Fake News](https://mlsanity.com/paper/1905.12616/) (2019)
- [The Hateful Memes Challenge: Detecting Hate Speech in Multimodal Memes](https://mlsanity.com/paper/2005.04790/) (2020)
- [ToxiGen: A Large-Scale Machine-Generated Dataset for Adversarial and Implicit Hate Speech Detection](https://mlsanity.com/paper/2203.09509/) (2022)
- [BOLD: Dataset and Metrics for Measuring Biases in Open-Ended Language Generation](https://mlsanity.com/paper/2101.11718/) (2021)
- [HateXplain: A Benchmark Dataset for Explainable Hate Speech Detection](https://mlsanity.com/paper/2012.10289/) (2020)
- [Social Bias Frames: Reasoning about Social and Power Implications of Language](https://mlsanity.com/paper/1911.03891/) (2019)
- [NeMo Guardrails: A Toolkit for Controllable and Safe LLM Applications with Programmable Rails](https://mlsanity.com/paper/2310.10501/) (2023)
- [A Holistic Approach to Undesired Content Detection in the Real World](https://mlsanity.com/paper/2208.03274/) (2022)
- [FakeNewsNet: A Data Repository with News Content, Social Context and Spatialtemporal Information for Studying Fake News on Social Media](https://mlsanity.com/paper/1809.01286/) (2018)
- [A Comprehensive Survey of Hallucination Mitigation Techniques in Large Language Models](https://mlsanity.com/paper/2401.01313/) (2024)
- [PersonaLLM: Investigating the Ability of Large Language Models to Express Personality Traits](https://mlsanity.com/paper/2305.02547/) (2023)
- [Learning from the Worst: Dynamically Generated Datasets to Improve Online Hate Detection](https://mlsanity.com/paper/2012.15761/) (2020)
- [Latent Hatred: A Benchmark for Understanding Implicit Hate Speech](https://mlsanity.com/paper/2109.05322/) (2021)
- [HateCheck: Functional Tests for Hate Speech Detection Models](https://mlsanity.com/paper/2012.15606/) (2020)
- [On Second Thought, Let's Not Think Step by Step! Bias and Toxicity in Zero-Shot Reasoning](https://mlsanity.com/paper/2212.08061/) (2022)
- [Personality Traits in Large Language Models](https://mlsanity.com/paper/2307.00184/) (2023)
- ["I'm sorry to hear that": Finding New Biases in Language Models with a Holistic Descriptor Dataset](https://mlsanity.com/paper/2205.09209/) (2022)
- [RedditBias: A Real-World Resource for Bias Evaluation and Debiasing of Conversational Language Models](https://mlsanity.com/paper/2106.03521/) (2021)

## Built on by (most cited first, 3 of 3)

- [Explainable AI: Context-Aware Layer-Wise Integrated Gradients for Explaining Transformer Models](https://mlsanity.com/paper/2602.16608/) (2026)
- [Beyond Inefficiency: Systemic Costs of Incivility in Multi-Agent Monte Carlo Simulations](https://mlsanity.com/paper/2605.11789/) (2026)
- [Calling the Bluff: Detecting Ever-Shifting Harmful Chat Dialogue via Ordered Reasoning Chain Regularization](https://mlsanity.com/paper/2608.08451/) (2026)

## Abstract (arXiv)

The evolution of digital communication systems and the designs of online platforms have inadvertently facilitated the subconscious propagation of toxic behavior. Giving rise to reactive responses to toxic behavior. Toxicity in online content and Artificial Intelligence Systems has become a serious challenge to individual and collective well-being around the world. It is more detrimental to society than we realize. Toxicity, expressed in language, image, and video, can be interpreted in various ways depending on the context of usage. Therefore, a comprehensive taxonomy is crucial to detect and mitigate toxicity in online content, Artificial Intelligence systems, and/or Large Language Models in a proactive manner. A comprehensive understanding of toxicity is likely to facilitate the design of practical solutions for toxicity detection and mitigation. The classification in published literature has focused on only a limited number of aspects of this very complex issue, with a pattern of reactive strategies in response to toxicity. This survey attempts to generate a comprehensive taxonomy of toxicity from various perspectives. It presents a holistic approach to explain the toxicity by understanding the context and environment that society is facing in the Artificial Intelligence era. This survey summarizes the toxicity-related datasets and research on toxicity detection and mitigation for Large Language Models, social media platforms, and other online platforms, detailing their attributes in textual mode, focused on the English language. Finally, we suggest the research gaps in toxicity mitigation based on datasets, mitigation strategies, Large Language Models, adaptability, explainability, and evaluation.