# User-centric Subjective Leaderboard by Customizable Reward Modeling

arXiv: https://arxiv.org/abs/2508.09463 · HTML: https://mlsanity.com/paper/2508.09463/

## Key facts

- Cited by 1 papers in the map (data through 14 Oct 2026).
- Placed in Human values and AI feedback alignment, one of 10 directions in LLM alignment / RLHF / preference optimisation.
- Builds on 17 of its 31 references that are in the map.
- First posted on arXiv 13 Aug 2025.

## Placed in

- LLM alignment / RLHF / preference optimisation / [Human values and AI feedback alignment](https://mlsanity.com/alignment/human-values-and-ai-feedback-alignment/)

## Builds on (most cited first, 17 of 17)

- [Training language models to follow instructions with human feedback](https://mlsanity.com/paper/2203.02155/) (2022)
- [Qwen3 Technical Report](https://mlsanity.com/paper/2505.09388/) (2025)
- [Measuring Mathematical Problem Solving With the MATH Dataset](https://mlsanity.com/paper/2103.03874/) (2021)
- [Gemini 2.5: Pushing the Frontier with Advanced Reasoning, Multimodality, Long Context, and Next Generation Agentic Capabilities](https://mlsanity.com/paper/2507.06261/) (2025)
- [GPQA: A Graduate-Level Google-Proof Q&A Benchmark](https://mlsanity.com/paper/2311.12022/) (2023)
- [LiveCodeBench: Holistic and Contamination Free Evaluation of Large Language Models for Code](https://mlsanity.com/paper/2403.07974/) (2024)
- [Qwen3 Embedding: Advancing Text Embedding and Reranking Through Foundation Models](https://mlsanity.com/paper/2506.05176/) (2025)
- [Chatbot Arena: An Open Platform for Evaluating LLMs by Human Preference](https://mlsanity.com/paper/2403.04132/) (2024)
- [BERTopic: Neural topic modeling with a class-based TF-IDF procedure](https://mlsanity.com/paper/2203.05794/) (2022)
- [JudgeBench: A Benchmark for Evaluating LLM-based Judges](https://mlsanity.com/paper/2410.12784/) (2024)
- [FrontierMath: A Benchmark for Evaluating Advanced Mathematical Reasoning in AI](https://mlsanity.com/paper/2411.04872/) (2024)
- [WildBench: Benchmarking LLMs with Challenging Tasks from Real Users in the Wild](https://mlsanity.com/paper/2406.04770/) (2024)
- [Skywork-Reward-V2: Scaling Preference Data Curation via Human-AI Synergy](https://mlsanity.com/paper/2507.01352/) (2025)
- [RM-Bench: Benchmarking Reward Models of Language Models with Subtlety and Style](https://mlsanity.com/paper/2410.16184/) (2024)
- [How to Evaluate Reward Models for RLHF](https://mlsanity.com/paper/2410.14872/) (2024)
- [MixEval: Deriving Wisdom of the Crowd from LLM Benchmark Mixtures](https://mlsanity.com/paper/2406.06565/) (2024)
- [Improving Context-Aware Preference Modeling for Language Models](https://mlsanity.com/paper/2407.14916/) (2024)

## Built on by (most cited first, 1 of 1)

- [QoNext: Towards Next-generation QoE for Foundation Models](https://mlsanity.com/paper/2509.21889/) (2025)

## Abstract (arXiv)

Existing benchmarks for large language models (LLMs) predominantely focus on assessing their capabilities through verifiable tasks. Such objective and static benchmarks offer limited utility for practical LLM selection, making it difficult for users to find suitable models for their individual needs. To bridge this gap, we present the first User-Centric Subjective Leaderboard (USL), which provides a preference-driven, dynamic ranking of LLMs across diverse real-world scenarios. Our work is built upon a thorough investigation of real human preference data, involving more than 10K subjective queries. Our investigation reveals significant diversity and contradictions in human preferences, which limit the effectiveness of state-of-the-art reward models. To address this, we introduce Customizable Reward Models (CRMs). With only 4B parameters, our CRM surpasses the performance of leading models such as GPT-4.1 and Gemini-2.5-pro, showing exceptional generalization capabilities across new topics and criteria. The USL, powered by CRMs, exhibits strong negative correlations to contradictory preferences.