# CoE-Ops: Collaboration of LLM-based Experts for AIOps Question-Answering

arXiv: https://arxiv.org/abs/2507.22937 · HTML: https://mlsanity.com/paper/2507.22937/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Placed in MoE large language models, one of 12 directions in Mixture-of-experts.
- Builds on 27 of its 50 references that are in the map.
- First posted on arXiv 25 Jul 2025.

## Placed in

- Mixture-of-experts / [MoE large language models](https://mlsanity.com/moe/moe-large-language-models/)

## Builds on (most cited first, 27 of 27)

- [Qwen3 Technical Report](https://mlsanity.com/paper/2505.09388/) (2025)
- [FrugalGPT: How to Use Large Language Models While Reducing Cost and Improving Performance](https://mlsanity.com/paper/2305.05176/) (2023)
- [LLM-Blender: Ensembling Large Language Models with Pairwise Ranking and Generative Fusion](https://mlsanity.com/paper/2306.02561/) (2023)
- [Hybrid LLM: Cost-Efficient and Quality-Aware Query Routing](https://mlsanity.com/paper/2404.14618/) (2024)
- [RouterBench: A Benchmark for Multi-LLM Routing System](https://mlsanity.com/paper/2403.12031/) (2024)
- [More Agents Is All You Need](https://mlsanity.com/paper/2402.05120/) (2024)
- [GraphRouter: A Graph-based Router for LLM Selections](https://mlsanity.com/paper/2410.03834/) (2024)
- [Routing to the Expert: Efficient Reward-guided Ensemble of Large Language Models](https://mlsanity.com/paper/2311.08692/) (2023)
- [Machine Learning Operations (MLOps): Overview, Definition, and Architecture](https://mlsanity.com/paper/2205.02302/) (2022)
- [Branch-Train-MiX: Mixing Expert LLMs into a Mixture-of-Experts LLM](https://mlsanity.com/paper/2403.07816/) (2024)
- [Fly-Swat or Cannon? Cost-Effective Language Model Choice via Meta-Modeling](https://mlsanity.com/paper/2308.06077/) (2023)
- [Universal Model Routing for Efficient LLM Inference](https://mlsanity.com/paper/2502.08773/) (2025)
- [Harnessing Multiple Large Language Models: A Survey on LLM Ensemble](https://mlsanity.com/paper/2502.18036/) (2025)
- [TensorOpera Router: A Multi-Model Router for Efficient LLM Inference](https://mlsanity.com/paper/2408.12320/) (2024)
- [MixLLM: Dynamic Routing in Mixed Large Language Models](https://mlsanity.com/paper/2502.18482/) (2025)
- [Getting MoRE out of Mixture of Language Model Reasoning Experts](https://mlsanity.com/paper/2305.14628/) (2023)
- [MetaLLM: A High-performant and Cost-efficient Dynamic Framework for Wrapping LLMs](https://mlsanity.com/paper/2407.10834/) (2024)
- [Eagle: Efficient Training-Free Router for Multi-LLM Inference](https://mlsanity.com/paper/2409.15518/) (2024)
- [Leveraging Uncertainty Estimation for Efficient LLM Routing](https://mlsanity.com/paper/2502.11021/) (2025)
- [A Survey of DevOps Concepts and Challenges](https://mlsanity.com/paper/1909.05409/) (2019)
- [SelectLLM: Query-Aware Efficient Selection Algorithm for Large Language Models](https://mlsanity.com/paper/2408.08545/) (2024)
- [Bench-CoE: a Framework for Collaboration of Experts from Benchmark](https://mlsanity.com/paper/2412.04167/) (2024)
- [Collaboration of Experts: Achieving 80% Top-1 Accuracy on ImageNet with 100M FLOPs](https://mlsanity.com/paper/2107.03815/) (2021)
- [Composition of Experts: A Modular Compound AI System Leveraging Large Language Models](https://mlsanity.com/paper/2412.01868/) (2024)
- [CoServe: Efficient Collaboration-of-Experts (CoE) Model Inference with Limited Memory](https://mlsanity.com/paper/2503.02354/) (2025)
- [LADs: Leveraging LLMs for AI-Driven DevOps](https://mlsanity.com/paper/2502.20825/) (2025)
- [Towards MLOps: A DevOps Tools Recommender System for Machine Learning System](https://mlsanity.com/paper/2402.12867/) (2024)

## Abstract (arXiv)

With the rapid evolution of artificial intelligence, AIOps has emerged as a prominent paradigm in DevOps. Lots of work has been proposed to improve the performance of different AIOps phases. However, constrained by domain-specific knowledge, a single model can only handle the operation requirement of a specific task,such as log parser,root cause analysis. Meanwhile, combining multiple models can achieve more efficient results, which have been proved in both previous ensemble learning and the recent LLM training domain. Inspired by these works,to address the similar challenges in AIOPS, this paper first proposes a collaboration-of-expert framework(CoE-Ops) incorporating a general-purpose large language model task classifier. A retrieval-augmented generation mechanism is introduced to improve the framework's capability in handling both Question-Answering tasks with high-level(Code,build,Test,etc.) and low-level(fault analysis,anomaly detection,etc.). Finally, the proposed method is implemented in the AIOps domain, and extensive experiments are conducted on the DevOps-EVAL dataset. Experimental results demonstrate that CoE-Ops achieves a 72% improvement in routing accuracy for high-level AIOps tasks compared to existing CoE methods, delivers up to 8% accuracy enhancement over single AIOps models in DevOps problem resolution, and outperforms larger-scale Mixture-of-Experts (MoE) models by up to 14% in accuracy.
