# Reasoning Is Not All You Need: Examining LLMs for Multi-Turn Mental Health Conversations

arXiv: https://arxiv.org/abs/2505.20201 · HTML: https://mlsanity.com/paper/2505.20201/

## Key facts

- Cited by 6 papers in the map (data through 14 Oct 2026).
- Placed in Clinical and biomedical applications, one of 17 directions in LLM reasoning.
- Builds on 10 of its 52 references that are in the map.
- First posted on arXiv 26 May 2025.

## Placed in

- LLM reasoning / [Clinical and biomedical applications](https://mlsanity.com/lr/clinical-and-biomedical-applications/)

## Builds on (most cited first, 10 of 10)

- [DeepSeek-R1: Incentivizing Reasoning Capability in LLMs via Reinforcement Learning](https://mlsanity.com/paper/2501.12948/) (2025)
- [Capabilities of GPT-4 on Medical Challenge Problems](https://mlsanity.com/paper/2303.13375/) (2023)
- [LLMs Get Lost In Multi-Turn Conversation](https://mlsanity.com/paper/2505.06120/) (2025)
- [Towards Expert-Level Medical Question Answering with Large Language Models](https://mlsanity.com/paper/2305.09617/) (2023)
- [CultureVLM: Characterizing and Improving Cultural Understanding of Vision-Language Models for over 100 Countries](https://mlsanity.com/paper/2501.01282/) (2025)
- [Deconstructing The Ethics of Large Language Models from Long-standing Issues to New-emerging Dilemmas: A Survey](https://mlsanity.com/paper/2406.05392/) (2024)
- [MedHalu: Hallucinations in Responses to Healthcare Queries by Large Language Models](https://mlsanity.com/paper/2409.19492/) (2024)
- [Ask Patients with Patience: Enabling LLMs for Human-Centric Medical Dialogue with Grounded Reasoning](https://mlsanity.com/paper/2502.07143/) (2025)
- [PsyEval: A Suite of Mental Health Related Tasks for Evaluating Large Language Models](https://mlsanity.com/paper/2311.09189/) (2023)
- [Exploring the Inquiry-Diagnosis Relationship with Advanced Patient Simulators](https://mlsanity.com/paper/2501.09484/) (2025)

## Built on by (most cited first, 6 of 6)

- [MASCOT: Multi-Agent Socio-Collaborative Companion Systems](https://mlsanity.com/paper/2601.14230/) (2026)
- [CALM-IT: Enhancing Synthetic Motivational Interviewing Dialogue Quality with Conversational Dynamics](https://mlsanity.com/paper/2601.10085/) (2026)
- [SafeTalkCoach: Diversity-Driven Multi-Agent Simulation for Parent-Teen Health Conversations](https://mlsanity.com/paper/2602.00017/) (2026)
- [A Systematic Evaluation of Large Language Models for PTSD Severity Estimation: The Role of Contextual Knowledge and Modeling Strategies](https://mlsanity.com/paper/2602.06015/) (2026)
- [Aligning with Lived Experience: Heterogeneous Benefits of Fine Tuning in Mental Health Support Generation](https://mlsanity.com/paper/2609.21075/) (2026)
- [From Pattern Recognizers to Personalized Companions: A Survey of Large Language Models in Mental Health](https://mlsanity.com/paper/2609.25186/) (2026)

## Abstract (arXiv)

Limited access to mental healthcare, extended wait times, and increasing capabilities of Large Language Models (LLMs) has led individuals to turn to LLMs for fulfilling their mental health needs. However, examining the multi-turn mental health conversation capabilities of LLMs remains under-explored. Existing evaluation frameworks typically focus on diagnostic accuracy and win-rates and often overlook alignment with patient-specific goals, values, and personalities required for meaningful conversations. To address this, we introduce MedAgent, a novel framework for synthetically generating realistic, multi-turn mental health sensemaking conversations and use it to create the Mental Health Sensemaking Dialogue (MHSD) dataset, comprising over 2,200 patient-LLM conversations. Additionally, we present MultiSenseEval, a holistic framework to evaluate the multi-turn conversation abilities of LLMs in healthcare settings using human-centric criteria. Our findings reveal that frontier reasoning models yield below-par performance for patient-centric communication and struggle at advanced diagnostic capabilities with average score of 31%. Additionally, we observed variation in model performance based on patient's persona and performance drop with increasing turns in the conversation. Our work provides a comprehensive synthetic data generation framework, a dataset and evaluation framework for assessing LLMs in multi-turn mental health conversations.
