# ProdRev: A DNN framework for empowering customers using generative pre-trained transformers

arXiv: https://arxiv.org/abs/2505.13491 · HTML: https://mlsanity.com/paper/2505.13491/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 5 of its 12 references that are in the map.
- First posted on arXiv 14 May 2025.

## Builds on (most cited first, 5 of 5)

- [Language Models are Few-Shot Learners](https://mlsanity.com/paper/2005.14165/) (2020)
- [BERTScore: Evaluating Text Generation with BERT](https://mlsanity.com/paper/1904.09675/) (2019)
- [Patent Claim Generation by Fine-Tuning OpenAI GPT-2](https://mlsanity.com/paper/1907.02052/) (2019)
- [Fine-tuning Pre-Trained Transformer Language Models to Distantly Supervised Relation Extraction](https://mlsanity.com/paper/1906.08646/) (2019)
- [Fine-tuning GPT-3 for Russian Text Summarization](https://mlsanity.com/paper/2108.03502/) (2021)

## Abstract (arXiv)

Following the pandemic, customers, preference for using e-commerce has accelerated. Since much information is available in multiple reviews (sometimes running in thousands) for a single product, it can create decision paralysis for the buyer. This scenario disempowers the consumer, who cannot be expected to go over so many reviews since its time consuming and can confuse them. Various commercial tools are available, that use a scoring mechanism to arrive at an adjusted score. It can alert the user to potential review manipulations. This paper proposes a framework that fine-tunes a generative pre-trained transformer to understand these reviews better. Furthermore, using "common-sense" to make better decisions. These models have more than 13 billion parameters. To fine-tune the model for our requirement, we use the curie engine from generative pre-trained transformer (GPT3). By using generative models, we are introducing abstractive summarization. Instead of using a simple extractive method of summarizing the reviews. This brings out the true relationship between the reviews and not simply copy-paste. This introduces an element of "common sense" for the user and helps them to quickly make the right decisions. The user is provided the pros and cons of the processed reviews. Thus the user/customer can take their own decisions.