# Disambiguation in Conversational Question Answering in the Era of LLMs and Agents: A Survey

arXiv: https://arxiv.org/abs/2505.12543 · HTML: https://mlsanity.com/paper/2505.12543/

## Key facts

- Cited by 6 papers in the map (data through 14 Oct 2026).
- Placed in General LLM agent frameworks and benchmarks, one of 16 directions in LLM agents and tool use.
- Builds on 44 of its 84 references that are in the map.
- First posted on arXiv 18 May 2025.

## Placed in

- LLM agents and tool use / [General LLM agent frameworks and benchmarks](https://mlsanity.com/agents/general-llm-agent-frameworks-and-benchmarks/)

## Builds on (most cited first, 30 of 44)

- [The Llama 3 Herd of Models](https://mlsanity.com/paper/2407.21783/) (2024)
- [Llama 2: Open Foundation and Fine-Tuned Chat Models](https://mlsanity.com/paper/2307.09288/) (2023)
- [Judging LLM-as-a-Judge with MT-Bench and Chatbot Arena](https://mlsanity.com/paper/2306.05685/) (2023)
- [HotpotQA: A Dataset for Diverse, Explainable Multi-hop Question Answering](https://mlsanity.com/paper/1809.09600/) (2018)
- [TriviaQA: A Large Scale Distantly Supervised Challenge Dataset for Reading Comprehension](https://mlsanity.com/paper/1705.03551/) (2017)
- [A Survey on LLM-as-a-Judge](https://mlsanity.com/paper/2411.15594/) (2024)
- [LaMDA: Language Models for Dialog Applications](https://mlsanity.com/paper/2201.08239/) (2022)
- [DialoGPT: Large-Scale Generative Pre-training for Conversational Response Generation](https://mlsanity.com/paper/1911.00536/) (2019)
- [Enabling Large Language Models to Generate Text with Citations](https://mlsanity.com/paper/2305.14627/) (2023)
- [AmbigQA: Answering Ambiguous Open-domain Questions](https://mlsanity.com/paper/2004.10645/) (2020)
- [Agent-as-a-Judge: Evaluate Agents with Agents](https://mlsanity.com/paper/2410.10934/) (2024)
- [ASQA: Factoid Questions Meet Long-Form Answers](https://mlsanity.com/paper/2204.06092/) (2022)
- [Magentic-One: A Generalist Multi-Agent System for Solving Complex Tasks](https://mlsanity.com/paper/2411.04468/) (2024)
- [Open-Domain Question Answering Goes Conversational via Question Rewriting](https://mlsanity.com/paper/2010.04898/) (2020)
- [Asking Clarifying Questions in Open-Domain Information-Seeking Conversations](https://mlsanity.com/paper/1907.06554/) (2019)
- [We're Afraid Language Models Aren't Modeling Ambiguity](https://mlsanity.com/paper/2304.14399/) (2023)
- [Prompting and Evaluating Large Language Models for Proactive Dialogues: Clarification, Target-guided, and Non-collaboration](https://mlsanity.com/paper/2305.13626/) (2023)
- [Learning to Ask Good Questions: Ranking Clarification Questions using Neural Expected Value of Perfect Information](https://mlsanity.com/paper/1805.04655/) (2018)
- [Clarify When Necessary: Resolving Ambiguity Through Interaction with LMs](https://mlsanity.com/paper/2311.09469/) (2023)
- [DisentQA: Disentangling Parametric and Contextual Knowledge with Counterfactual Question Answering](https://mlsanity.com/paper/2211.05655/) (2022)
- [Question Rewriting for Conversational Question Answering](https://mlsanity.com/paper/2004.14652/) (2020)
- [Modeling Future Conversation Turns to Teach LLMs to Ask Clarifying Questions](https://mlsanity.com/paper/2410.13788/) (2024)
- [CLAM: Selective Clarification for Ambiguous Questions with Generative Language Models](https://mlsanity.com/paper/2212.07769/) (2022)
- [Enhancing Conversational Search: Large Language Model-Aided Informative Query Rewriting](https://mlsanity.com/paper/2310.09716/) (2023)
- [Building and Evaluating Open-Domain Dialogue Corpora with Clarifying Questions](https://mlsanity.com/paper/2109.05794/) (2021)
- [Large Language Model based Long-tail Query Rewriting in Taobao Search](https://mlsanity.com/paper/2311.03758/) (2023)
- [ConvAI3: Generating Clarifying Questions for Open-Domain Dialogue Systems (ClariQ)](https://mlsanity.com/paper/2009.11352/) (2020)
- [Aligning Language Models to Explicitly Handle Ambiguity](https://mlsanity.com/paper/2404.11972/) (2024)
- [RaFe: Ranking Feedback Improves Query Rewriting for RAG](https://mlsanity.com/paper/2405.14431/) (2024)
- [PACIFIC: Towards Proactive Conversational Question Answering over Tabular and Textual Data in Finance](https://mlsanity.com/paper/2210.08817/) (2022)

## Built on by (most cited first, 6 of 6)

- [A Survey of the State-of-the-Art in Conversational Question Answering Systems](https://mlsanity.com/paper/2509.05716/) (2025)
- [SEAL: Self-Evolving Agentic Learning for Conversational Question Answering over Knowledge Graphs](https://mlsanity.com/paper/2512.04868/) (2025)
- [Who is the richest club in the championship? Detecting and Rewriting Underspecified Questions Improve QA Performance](https://mlsanity.com/paper/2602.11938/) (2026)
- [Clarify, Abstain or Answer? Strategising in Conversation with Belief-Augmented Generation](https://mlsanity.com/paper/2605.25831/) (2026)
- [CA-BED: Conversation-Aware Bayesian Experimental Design](https://mlsanity.com/paper/2606.01182/) (2026)
- [Fewer Clarifications, Better Code: Benchmarking Cross-Session Personalized Ambiguity Adaptation in Coding Assistants](https://mlsanity.com/paper/2607.26611/) (2026)

## Abstract (arXiv)

Ambiguity remains a fundamental challenge in Natural Language Processing (NLP) due to the inherent complexity and flexibility of human language. With the advent of Large Language Models (LLMs), addressing ambiguity has become even more critical due to their expanded capabilities and applications. In the context of Conversational Question Answering (CQA), this paper explores the definition, forms, and implications of ambiguity for language driven systems, particularly in the context of LLMs. We define key terms and concepts, categorize various disambiguation approaches enabled by LLMs, and provide a comparative analysis of their advantages and disadvantages. We also explore publicly available datasets for benchmarking ambiguity detection and resolution techniques and highlight their relevance for ongoing research. Finally, we identify open problems and future research directions, especially in agentic settings, proposing areas for further investigation. By offering a comprehensive review of current research on ambiguities and disambiguation with LLMs, we aim to contribute to the development of more robust and reliable LLM-based systems.
