# THELMA: Task Based Holistic Evaluation of Large Language Model Applications-RAG Question Answering

arXiv: https://arxiv.org/abs/2505.11626 · HTML: https://mlsanity.com/paper/2505.11626/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Placed in RAG robustness and adaptive retrieval, one of 15 directions in Retrieval-augmented generation.
- Builds on 9 of its 23 references that are in the map.
- First posted on arXiv 16 May 2025.

## Placed in

- Retrieval-augmented generation / [RAG robustness and adaptive retrieval](https://mlsanity.com/rag/rag-robustness-and-adaptive-retrieval/)

## Builds on (most cited first, 9 of 9)

- [Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks](https://mlsanity.com/paper/2005.11401/) (2020)
- [Judging LLM-as-a-Judge with MT-Bench and Chatbot Arena](https://mlsanity.com/paper/2306.05685/) (2023)
- [BERTScore: Evaluating Text Generation with BERT](https://mlsanity.com/paper/1904.09675/) (2019)
- [Lost in the Middle: How Language Models Use Long Contexts](https://mlsanity.com/paper/2307.03172/) (2023)
- [FActScore: Fine-grained Atomic Evaluation of Factual Precision in Long Form Text Generation](https://mlsanity.com/paper/2305.14251/) (2023)
- [The Power of Noise: Redefining Retrieval for RAG Systems](https://mlsanity.com/paper/2401.14887/) (2024)
- [ARES: An Automated Evaluation Framework for Retrieval-Augmented Generation Systems](https://mlsanity.com/paper/2311.09476/) (2023)
- [Retrieval-Augmented Generation with Knowledge Graphs for Customer Service Question Answering](https://mlsanity.com/paper/2404.17723/) (2024)
- [On the Implications of Verbose LLM Outputs: A Case Study in Translation Evaluation](https://mlsanity.com/paper/2410.00863/) (2024)

## Abstract (arXiv)

We propose THELMA (Task Based Holistic Evaluation of Large Language Model Applications), a reference free framework for RAG (Retrieval Augmented generation) based question answering (QA) applications. THELMA consist of six interdependent metrics specifically designed for holistic, fine grained evaluation of RAG QA applications. THELMA framework helps developers and application owners evaluate, monitor and improve end to end RAG QA pipelines without requiring labelled sources or reference responses.We also present our findings on the interplay of the proposed THELMA metrics, which can be interpreted to identify the specific RAG component needing improvement in QA applications.