# Accommodate Knowledge Conflicts in Retrieval-augmented LLMs: Towards Robust Response Generation in the Wild

arXiv: https://arxiv.org/abs/2504.12982 · HTML: https://mlsanity.com/paper/2504.12982/

## Key facts

- Cited by 4 papers in the map (data through 14 Oct 2026).
- Placed in RAG robustness and adaptive retrieval, one of 15 directions in Retrieval-augmented generation.
- Builds on 18 of its 28 references that are in the map.
- First posted on arXiv 17 Apr 2025.

## Placed in

- Retrieval-augmented generation / [RAG robustness and adaptive retrieval](https://mlsanity.com/rag/rag-robustness-and-adaptive-retrieval/)

## Builds on (most cited first, 18 of 18)

- [Language Models are Few-Shot Learners](https://mlsanity.com/paper/2005.14165/) (2020)
- [Llama 2: Open Foundation and Fine-Tuned Chat Models](https://mlsanity.com/paper/2307.09288/) (2023)
- [Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks](https://mlsanity.com/paper/2005.11401/) (2020)
- [Auto-Encoding Variational Bayes](https://mlsanity.com/paper/1312.6114/) (2013)
- [TruthfulQA: Measuring How Models Mimic Human Falsehoods](https://mlsanity.com/paper/2109.07958/) (2021)
- [Self-RAG: Learning to Retrieve, Generate, and Critique through Self-Reflection](https://mlsanity.com/paper/2310.11511/) (2023)
- [Knowledge Conflicts for LLMs: A Survey](https://mlsanity.com/paper/2403.08319/) (2024)
- [Tug-of-War Between Knowledge: Exploring and Resolving Knowledge Conflicts in Retrieval-Augmented Language Models](https://mlsanity.com/paper/2402.14409/) (2024)
- [TruthX: Alleviating Hallucinations by Editing Large Language Models in Truthful Space](https://mlsanity.com/paper/2402.17811/) (2024)
- [Cutting Off the Head Ends the Conflict: A Mechanism for Interpreting and Mitigating Knowledge Conflicts in Language Models](https://mlsanity.com/paper/2402.18154/) (2024)
- [From Matching to Generation: A Survey on Generative Information Retrieval](https://mlsanity.com/paper/2404.14851/) (2024)
- [Steering Knowledge Selection Behaviours in LLMs via SAE-Based Representation Engineering](https://mlsanity.com/paper/2410.15999/) (2024)
- [Posterior Concentration for Sparse Deep Learning](https://mlsanity.com/paper/1803.09138/) (2018)
- [Parameters vs. Context: Fine-Grained Control of Knowledge Reliance in Language Models](https://mlsanity.com/paper/2503.15888/) (2025)
- [Discerning and Resolving Knowledge Conflicts through Adaptive Decoding with Contextual Information-Entropy Constraint](https://mlsanity.com/paper/2402.11893/) (2024)
- [Truth-Aware Context Selection: Mitigating Hallucinations of Large Language Models Being Misled by Untruthful Contexts](https://mlsanity.com/paper/2403.07556/) (2024)
- [ParamMute: Suppressing Knowledge-Critical FFNs for Faithful Retrieval-Augmented Generation](https://mlsanity.com/paper/2502.15543/) (2025)
- [Posterior concentrations of fully-connected Bayesian neural networks with general priors on the weights](https://mlsanity.com/paper/2403.14225/) (2024)

## Built on by (most cited first, 4 of 4)

- [TruthfulRAG: Resolving Factual-level Conflicts in Retrieval-Augmented Generation with Knowledge Graphs](https://mlsanity.com/paper/2511.10375/) (2025)
- [GRIP: Grounded Reasoning via Information-Restricted Premises](https://mlsanity.com/paper/2608.16776/) (2026)
- [The Safeguard Worked. Is the LLM System Safer?](https://mlsanity.com/paper/2609.00519/) (2026)
- [Stale-Document Poisoning: When Outdated Retrieval Overrides Correct Model Answers](https://mlsanity.com/paper/2609.31342/) (2026)

## Abstract (arXiv)

The proliferation of large language models (LLMs) has significantly advanced intelligent systems. Unfortunately, LLMs often face knowledge conflicts between internal memory and retrieved external information, arising from misinformation, biases, or outdated knowledge. These conflicts undermine response reliability and introduce uncertainty in decision-making. In this work, we analyze how LLMs navigate knowledge conflicts from an information-theoretic perspective and reveal that when conflicting and supplementary information exhibit significant differences, LLMs confidently resolve their preferences and alleviate the uncertainty during their response generation. When this difference is ambiguous, LLMs experience considerable uncertainty about their generation. Based on this insight, we propose Swin-VIB, a novel framework that integrates a pipeline of variational information bottleneck models to adapt the retrieved information difference, facilitating robust response generation of LLMs even in conflicting contexts. Extensive experiments confirm our theoretical analysis and demonstrate the performance of Swin-VIB. Notably, Swin-VIB outperforms all competitive baselines in terms of the accuracy of the multiple-choice task, while improving the EM values in the open-ended QA task by at least 11.14%.