# Automated Survey Collection with LLM-based Conversational Agents

arXiv: https://arxiv.org/abs/2504.02891 · HTML: https://mlsanity.com/paper/2504.02891/

## Key facts

- Cited by 6 papers in the map (data through 14 Oct 2026).
- Placed in General LLM agent frameworks and benchmarks, one of 16 directions in LLM agents and tool use.
- Builds on 11 of its 38 references that are in the map.
- First posted on arXiv 2 Apr 2025.

## Placed in

- LLM agents and tool use / [General LLM agent frameworks and benchmarks](https://mlsanity.com/agents/general-llm-agent-frameworks-and-benchmarks/)

## Builds on (most cited first, 11 of 11)

- [Language Models are Few-Shot Learners](https://mlsanity.com/paper/2005.14165/) (2020)
- [Self-Consistency Improves Chain of Thought Reasoning in Language Models](https://mlsanity.com/paper/2203.11171/) (2022)
- [GPT-4o System Card](https://mlsanity.com/paper/2410.21276/) (2024)
- [Large Language Models Encode Clinical Knowledge](https://mlsanity.com/paper/2212.13138/) (2022)
- [MedAgents: Large Language Models as Collaborators for Zero-shot Medical Reasoning](https://mlsanity.com/paper/2311.10537/) (2023)
- [MM-LLMs: Recent Advances in MultiModal Large Language Models](https://mlsanity.com/paper/2401.13601/) (2024)
- [Health-LLM: Large Language Models for Health Prediction via Wearable Sensor Data](https://mlsanity.com/paper/2401.06866/) (2024)
- [CXR-LLAVA: a multimodal large language model for interpreting chest X-ray images](https://mlsanity.com/paper/2310.18341/) (2023)
- [LeafAI: query generator for clinical cohort discovery rivaling a human programmer](https://mlsanity.com/paper/2304.06203/) (2023)
- [WangLab at MEDIQA-Chat 2023: Clinical Note Generation from Doctor-Patient Conversations using Large Language Models](https://mlsanity.com/paper/2305.02220/) (2023)
- [Extracting Social Determinants of Health from Pediatric Patient Notes Using Large Language Models: Novel Corpus and Methods](https://mlsanity.com/paper/2404.00826/) (2024)

## Built on by (most cited first, 6 of 6)

- [A Survey of Context Engineering for Large Language Models](https://mlsanity.com/paper/2507.13334/) (2025)
- [VoiceAgentEval: A Dual-Dimensional Benchmark for Expert-Level Intelligent Voice-Agent Evaluation of Xbench's Professional-Aligned Series](https://mlsanity.com/paper/2510.21244/) (2025)
- [Empowering Real-World: A Survey on the Technology, Practice, and Evaluation of LLM-driven Industry Agents](https://mlsanity.com/paper/2510.17491/) (2025)
- [INSURE-Dial: A Phase-Aware Conversational Dataset & Benchmark for Compliance Verification and Phase Detection](https://mlsanity.com/paper/2602.18448/) (2026)
- [Can Large Language Models Revolutionize Survey Research? Experiments with Disaster Preparedness Responses](https://mlsanity.com/paper/2605.19229/) (2026)
- [Improving Survey Participation in Low-Literacy Populations Through Value-Sensitive Conversational AI](https://mlsanity.com/paper/2606.30660/) (2026)

## Abstract (arXiv)

Objective: Traditional phone-based surveys are among the most accessible and widely used methods to collect biomedical and healthcare data, however, they are often costly, labor intensive, and difficult to scale effectively. To overcome these limitations, we propose an end-to-end survey collection framework driven by conversational Large Language Models (LLMs). Materials and Methods: Our framework consists of a researcher responsible for designing the survey and recruiting participants, a conversational phone agent powered by an LLM that calls participants and administers the survey, a second LLM (GPT-4o) that analyzes the conversation transcripts generated during the surveys, and a database for storing and organizing the results. To test our framework, we recruited 8 participants consisting of 5 native and 3 non-native english speakers and administered 40 surveys. We evaluated the correctness of LLM-generated conversation transcripts, accuracy of survey responses inferred by GPT-4o and overall participant experience. Results: Survey responses were successfully extracted by GPT-4o from conversation transcripts with an average accuracy of 98% despite transcripts exhibiting an average per-line word error rate of 7.7%. While participants noted occasional errors made by the conversational LLM agent, they reported that the agent effectively conveyed the purpose of the survey, demonstrated good comprehension, and maintained an engaging interaction. Conclusions: Our study highlights the potential of LLM agents in conducting and analyzing phone surveys for healthcare applications. By reducing the workload on human interviewers and offering a scalable solution, this approach paves the way for real-world, end-to-end AI-powered phone survey collection systems.