# Knowledge Workers' Perspectives on AI Training for Responsible AI Use

arXiv: https://arxiv.org/abs/2503.06002 · HTML: https://mlsanity.com/paper/2503.06002/

## Key facts

- Cited by 4 papers in the map (data through 14 Oct 2026).
- First posted on arXiv 8 Mar 2025.

## Built on by (most cited first, 4 of 4)

- [AI Adoption Across Mission-Driven Organizations](https://mlsanity.com/paper/2510.03868/) (2025)
- [Designing Beyond Language: Sociotechnical Barriers in AI Health Technologies for Limited English Proficiency](https://mlsanity.com/paper/2511.07277/) (2025)
- [From Junior to Senior: Allocating Agency and Navigating Professional Growth in Agentic AI-Mediated Software Engineering](https://mlsanity.com/paper/2602.00496/) (2026)
- [Upskilling with Generative AI: Practices and Challenges for Freelance Knowledge Workers](https://mlsanity.com/paper/2604.27231/) (2026)

## Abstract (arXiv)

AI expansion has accelerated workplace adoption of new technologies. Yet, it is unclear whether and how knowledge workers are supported and trained to safely use AI. Inadequate training may lead to unrealized benefits if workers abandon tools, or perpetuate biases if workers misinterpret AI-based outcomes. In a workshop with 39 workers from 26 countries specializing in human resources, labor law, standards creation, and worker training, we explored questions and ideas they had about safely adopting AI. We held 17 follow-up interviews to further investigate what skills and training knowledge workers need to achieve safe and effective AI in practice. We synthesize nine training topics participants surfaced for knowledge workers related to challenges around understanding what AI is, misinterpreting outcomes, exacerbating biases, and worker rights. We reflect how these training topics might be addressed under different contexts, imagine HCI research prototypes as potential training tools, and consider ways to ensure training does not perpetuate harmful values.