# Conversation Progress Guide : UI System for Enhancing Self-Efficacy in Conversational AI

arXiv: https://arxiv.org/abs/2501.12001 · HTML: https://mlsanity.com/paper/2501.12001/

## Key facts

- Cited by 2 papers in the map (data through 14 Oct 2026).
- First posted on arXiv 21 Jan 2025.

## Built on by (most cited first, 2 of 2)

- [Does My Chatbot Have an Agenda? Understanding Human and AI Agency in Human-Human-like Chatbot Interaction](https://mlsanity.com/paper/2601.22452/) (2026)
- [Gricea: An Open Science Platform for Conversational AI Research](https://mlsanity.com/paper/2609.22039/) (2026)

## Abstract (arXiv)

In this study, we introduce the Conversation Progress Guide (CPG), a system designed for text-based conversational AI interactions that provides a visual interface to represent progress. Users often encounter failures when interacting with conversational AI, which can negatively affect their self-efficacy-an individual's belief in their capabilities, reducing their willingness to engage with these services. The CPG offers visual feedback on task progress, providing users with mastery experiences, a key source of self-efficacy. To evaluate the system's effectiveness, we conducted a user study assessing how the integration of the CPG influences user engagement and self-efficacy. Results demonstrate that users interacting with a conversational AI enhanced by the CPG showed significant improvements in self-efficacy measures compared to those using a conventional conversational AI.