# Benchmarking Large Language Models for Conversational Question Answering in Multi-instructional Documents

arXiv: https://arxiv.org/abs/2410.00526 · HTML: https://mlsanity.com/paper/2410.00526/

## Key facts

- Cited by 2 papers in the map (data through 14 Oct 2026).
- Builds on 15 of its 25 references that are in the map.
- First posted on arXiv 1 Oct 2024.

## Builds on (most cited first, 15 of 15)

- [BERT: Pre-training of Deep Bidirectional Transformers for Language Understanding](https://mlsanity.com/paper/1810.04805/) (2018)
- [RoBERTa: A Robustly Optimized BERT Pretraining Approach](https://mlsanity.com/paper/1907.11692/) (2019)
- [SQuAD: 100,000+ Questions for Machine Comprehension of Text](https://mlsanity.com/paper/1606.05250/) (2016)
- [Know What You Don't Know: Unanswerable Questions for SQuAD](https://mlsanity.com/paper/1806.03822/) (2018)
- [CoQA: A Conversational Question Answering Challenge](https://mlsanity.com/paper/1808.07042/) (2018)
- [QuAC : Question Answering in Context](https://mlsanity.com/paper/1808.07036/) (2018)
- [COIN: A Large-scale Dataset for Comprehensive Instructional Video Analysis](https://mlsanity.com/paper/1903.02874/) (2019)
- [Open-Domain Question Answering Goes Conversational via Question Rewriting](https://mlsanity.com/paper/2010.04898/) (2020)
- [Open-Retrieval Conversational Question Answering](https://mlsanity.com/paper/2005.11364/) (2020)
- [Question Rewriting for Conversational Question Answering](https://mlsanity.com/paper/2004.14652/) (2020)
- [Few-Shot Generative Conversational Query Rewriting](https://mlsanity.com/paper/2006.05009/) (2020)
- [GPTEval: A Survey on Assessments of ChatGPT and GPT-4](https://mlsanity.com/paper/2308.12488/) (2023)
- [Let the LLMs Talk: Simulating Human-to-Human Conversational QA via Zero-Shot LLM-to-LLM Interactions](https://mlsanity.com/paper/2312.02913/) (2023)
- [MM-Narrator: Narrating Long-form Videos with Multimodal In-Context Learning](https://mlsanity.com/paper/2311.17435/) (2023)
- [Look before you Hop: Conversational Question Answering over Knowledge Graphs Using Judicious Context Expansion](https://mlsanity.com/paper/1910.03262/) (2019)

## Built on by (most cited first, 2 of 2)

- [Evaluating LLM-based Agents for Multi-Turn Conversations: A Survey](https://mlsanity.com/paper/2503.22458/) (2025)
- [KnowMT-Bench: Benchmarking Knowledge-Intensive Long-Form Question Answering in Multi-Turn Dialogues](https://mlsanity.com/paper/2509.21856/) (2025)

## Abstract (arXiv)

Instructional documents are rich sources of knowledge for completing various tasks, yet their unique challenges in conversational question answering (CQA) have not been thoroughly explored. Existing benchmarks have primarily focused on basic factual question-answering from single narrative documents, making them inadequate for assessing a model`s ability to comprehend complex real-world instructional documents and provide accurate step-by-step guidance in daily life. To bridge this gap, we present InsCoQA, a novel benchmark tailored for evaluating large language models (LLMs) in the context of CQA with instructional documents. Sourced from extensive, encyclopedia-style instructional content, InsCoQA assesses models on their ability to retrieve, interpret, and accurately summarize procedural guidance from multiple documents, reflecting the intricate and multi-faceted nature of real-world instructional tasks. Additionally, to comprehensively assess state-of-the-art LLMs on the InsCoQA benchmark, we propose InsEval, an LLM-assisted evaluator that measures the integrity and accuracy of generated responses and procedural instructions.