# AXCEL: Automated eXplainable Consistency Evaluation using LLMs

arXiv: https://arxiv.org/abs/2409.16984 · HTML: https://mlsanity.com/paper/2409.16984/

## Key facts

- Cited by 1 papers in the map (data through 14 Oct 2026).
- Builds on 16 of its 30 references that are in the map.
- First posted on arXiv 25 Sep 2024.

## Builds on (most cited first, 16 of 16)

- [Language Models are Few-Shot Learners](https://mlsanity.com/paper/2005.14165/) (2020)
- [Training language models to follow instructions with human feedback](https://mlsanity.com/paper/2203.02155/) (2022)
- [Direct Preference Optimization: Your Language Model is Secretly a Reward Model](https://mlsanity.com/paper/2305.18290/) (2023)
- [BERTScore: Evaluating Text Generation with BERT](https://mlsanity.com/paper/1904.09675/) (2019)
- [G-Eval: NLG Evaluation using GPT-4 with Better Human Alignment](https://mlsanity.com/paper/2303.16634/) (2023)
- [Don't Give Me the Details, Just the Summary! Topic-Aware Convolutional Neural Networks for Extreme Summarization](https://mlsanity.com/paper/1808.08745/) (2018)
- [Teaching Machines to Read and Comprehend](https://mlsanity.com/paper/1506.03340/) (2015)
- [A Multitask, Multilingual, Multimodal Evaluation of ChatGPT on Reasoning, Hallucination, and Interactivity](https://mlsanity.com/paper/2302.04023/) (2023)
- [SummEval: Re-evaluating Summarization Evaluation](https://mlsanity.com/paper/2007.12626/) (2020)
- [Is ChatGPT a Good NLG Evaluator? A Preliminary Study](https://mlsanity.com/paper/2303.04048/) (2023)
- [SummaC: Re-Visiting NLI-based Models for Inconsistency Detection in Summarization](https://mlsanity.com/paper/2111.09525/) (2021)
- [Asking and Answering Questions to Evaluate the Factual Consistency of Summaries](https://mlsanity.com/paper/2004.04228/) (2020)
- [AlignScore: Evaluating Factual Consistency with a Unified Alignment Function](https://mlsanity.com/paper/2305.16739/) (2023)
- [RAGTruth: A Hallucination Corpus for Developing Trustworthy Retrieval-Augmented Language Models](https://mlsanity.com/paper/2401.00396/) (2023)
- [The Curious Case of Hallucinations in Neural Machine Translation](https://mlsanity.com/paper/2104.06683/) (2021)
- [Human-like Summarization Evaluation with ChatGPT](https://mlsanity.com/paper/2304.02554/) (2023)

## Built on by (most cited first, 1 of 1)

- [DiagLink: A Dual-User Diagnostic Assistance System by Synergizing Experts with LLMs and Knowledge Graphs](https://mlsanity.com/paper/2601.20311/) (2026)

## Abstract (arXiv)

Large Language Models (LLMs) are widely used in both industry and academia for various tasks, yet evaluating the consistency of generated text responses continues to be a challenge. Traditional metrics like ROUGE and BLEU show a weak correlation with human judgment. More sophisticated metrics using Natural Language Inference (NLI) have shown improved correlations but are complex to implement, require domain-specific training due to poor cross-domain generalization, and lack explainability. More recently, prompt-based metrics using LLMs as evaluators have emerged; while they are easier to implement, they still lack explainability and depend on task-specific prompts, which limits their generalizability. This work introduces Automated eXplainable Consistency Evaluation using LLMs (AXCEL), a prompt-based consistency metric which offers explanations for the consistency scores by providing detailed reasoning and pinpointing inconsistent text spans. AXCEL is also a generalizable metric which can be adopted to multiple tasks without changing the prompt. AXCEL outperforms both non-prompt and prompt-based state-of-the-art (SOTA) metrics in detecting inconsistencies across summarization by 8.7%, free text generation by 6.2%, and data-to-text conversion tasks by 29.4%. We also evaluate the influence of underlying LLMs on prompt based metric performance and recalibrate the SOTA prompt-based metrics with the latest LLMs for fair comparison. Further, we show that AXCEL demonstrates strong performance using open source LLMs.