# Learning When to Retrieve, What to Rewrite, and How to Respond in Conversational QA

arXiv: https://arxiv.org/abs/2409.15515 · HTML: https://mlsanity.com/paper/2409.15515/

## Key facts

- Cited by 9 papers in the map (data through 14 Oct 2026).
- Placed in Conversational and speech RAG, one of 15 directions in Retrieval-augmented generation.
- Builds on 26 of its 45 references that are in the map.
- First posted on arXiv 23 Sep 2024.

## Placed in

- Retrieval-augmented generation / [Conversational and speech RAG](https://mlsanity.com/rag/conversational-and-speech-rag/)

## Builds on (most cited first, 26 of 26)

- [Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks](https://mlsanity.com/paper/2005.11401/) (2020)
- [BERTScore: Evaluating Text Generation with BERT](https://mlsanity.com/paper/1904.09675/) (2019)
- [REALM: Retrieval-Augmented Language Model Pre-Training](https://mlsanity.com/paper/2002.08909/) (2020)
- [Self-RAG: Learning to Retrieve, Generate, and Critique through Self-Reflection](https://mlsanity.com/paper/2310.11511/) (2023)
- [When Not to Trust Language Models: Investigating Effectiveness of Parametric and Non-Parametric Memories](https://mlsanity.com/paper/2212.10511/) (2022)
- [Large Language Models Can Be Easily Distracted by Irrelevant Context](https://mlsanity.com/paper/2302.00093/) (2023)
- [Enhancing Chat Language Models by Scaling High-quality Instructional Conversations](https://mlsanity.com/paper/2305.14233/) (2023)
- [In-Context Retrieval-Augmented Language Models](https://mlsanity.com/paper/2302.00083/) (2023)
- [Enabling Large Language Models to Generate Text with Citations](https://mlsanity.com/paper/2305.14627/) (2023)
- [Making Retrieval-Augmented Language Models Robust to Irrelevant Context](https://mlsanity.com/paper/2310.01558/) (2023)
- [Evaluating Verifiability in Generative Search Engines](https://mlsanity.com/paper/2304.09848/) (2023)
- [Towards a Unified Multi-Dimensional Evaluator for Text Generation](https://mlsanity.com/paper/2210.07197/) (2022)
- [RECOMP: Improving Retrieval-Augmented LMs with Compression and Selective Augmentation](https://mlsanity.com/paper/2310.04408/) (2023)
- [MT-Bench-101: A Fine-Grained Benchmark for Evaluating Large Language Models in Multi-Turn Dialogues](https://mlsanity.com/paper/2402.14762/) (2024)
- [Open-Domain Question Answering Goes Conversational via Question Rewriting](https://mlsanity.com/paper/2010.04898/) (2020)
- [TopiOCQA: Open-domain Conversational Question Answering with Topic Switching](https://mlsanity.com/paper/2110.00768/) (2021)
- [Large Language Models Know Your Contextual Search Intent: A Prompting Framework for Conversational Search](https://mlsanity.com/paper/2303.06573/) (2023)
- [Enhancing Conversational Search: Large Language Model-Aided Informative Query Rewriting](https://mlsanity.com/paper/2310.09716/) (2023)
- [CONQRR: Conversational Query Rewriting for Retrieval with Reinforcement Learning](https://mlsanity.com/paper/2112.08558/) (2021)
- [ConvGQR: Generative Query Reformulation for Conversational Search](https://mlsanity.com/paper/2305.15645/) (2023)
- [Conversational Question Reformulation via Sequence-to-Sequence Architectures and Pretrained Language Models](https://mlsanity.com/paper/2004.01909/) (2020)
- [Reinforcement Learning for Optimizing RAG for Domain Chatbots](https://mlsanity.com/paper/2401.06800/) (2024)
- [Towards Better Instruction Following Language Models for Chinese: Investigating the Impact of Training Data and Evaluation](https://mlsanity.com/paper/2304.07854/) (2023)
- [IterCQR: Iterative Conversational Query Reformulation with Retrieval Guidance](https://mlsanity.com/paper/2311.09820/) (2023)
- [Harnessing Evolution of Multi-Turn Conversations for Effective Answer Retrieval](https://mlsanity.com/paper/1912.10554/) (2019)
- [Robust Training for Conversational Question Answering Models with Reinforced Reformulation Generation](https://mlsanity.com/paper/2310.13505/) (2023)

## Built on by (most cited first, 9 of 9)

- [XRAG: Cross-lingual Retrieval-Augmented Generation](https://mlsanity.com/paper/2505.10089/) (2025)
- [DioR: Adaptive Cognitive Detection and Contextual Retrieval Optimization for Dynamic Retrieval-Augmented Generation](https://mlsanity.com/paper/2504.10198/) (2025)
- [Long-Form Information Alignment Evaluation Beyond Atomic Facts](https://mlsanity.com/paper/2505.15792/) (2025)
- [Predicting Retrieval Utility and Answer Quality in Retrieval-Augmented Generation](https://mlsanity.com/paper/2601.14546/) (2026)
- [CID-GraphRAG: Enhancing Multi-Turn Dialogue Systems through Dual-Pathway Retrieval of Conversation Flow and Context Semantics](https://mlsanity.com/paper/2506.19385/) (2025)
- [Predicting Partial Answer Quality and Utility in Agentic Retrieval-Augmented Generation](https://mlsanity.com/paper/2609.16453/) (2026)
- [Judge Like Human Examiners: A Weighted Importance Multi-Point Evaluation Framework for Generative Tasks with Long-form Answers](https://mlsanity.com/paper/2604.11246/) (2026)
- [User-Aware Active Knowledge Acquisition for Emotional Support Dialogue](https://mlsanity.com/paper/2605.29715/) (2026)
- [Mapping the RAG Landscape: A Four Axis Taxonomy of Efficiency, Defense, Interactivity, and Reasoning](https://mlsanity.com/paper/2610.01936/) (2026)

## Abstract (arXiv)

Augmenting Large Language Models (LLMs) with information retrieval capabilities (i.e., Retrieval-Augmented Generation (RAG)) has proven beneficial for knowledge-intensive tasks. However, understanding users' contextual search intent when generating responses is an understudied topic for conversational question answering (QA). This conversational extension leads to additional concerns when compared to single-turn QA as it is more challenging for systems to comprehend conversational context and manage retrieved passages over multiple turns. In this work, we propose a method for enabling LLMs to decide when to retrieve in RAG settings given a conversational context. When retrieval is deemed necessary, the LLM then rewrites the conversation for passage retrieval and judges the relevance of returned passages before response generation. Operationally, we build on the single-turn SELF-RAG framework (Asai et al., 2023) and propose SELF-multi-RAG for conversational settings. SELF-multi-RAG demonstrates improved capabilities over single-turn variants with respect to retrieving relevant passages (by using summarized conversational context) and assessing the quality of generated responses. Experiments on three conversational QA datasets validate the enhanced response generation capabilities of SELF-multi-RAG, with improvements of ~13% measured by human annotation.
