# NOVI : Chatbot System for University Novice with BERT and LLMs

arXiv: https://arxiv.org/abs/2409.06192 · HTML: https://mlsanity.com/paper/2409.06192/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 2 of its 17 references that are in the map.
- First posted on arXiv 10 Sep 2024.

## Builds on (most cited first, 2 of 2)

- [Psy-LLM: Scaling up Global Mental Health Psychological Services with AI-based Large Language Models](https://mlsanity.com/paper/2307.11991/) (2023)
- [From Questions to Insightful Answers: Building an Informed Chatbot for University Resources](https://mlsanity.com/paper/2405.08120/) (2024)

## Abstract (arXiv)

To mitigate the difficulties of university freshmen in adapting to university life, we developed NOVI, a chatbot system based on GPT-4o. This system utilizes post and comment data from SKKU 'Everytime', a university community site. Developed using LangChain, NOVI's performance has been evaluated with a BLEU score, Perplexity score, ROUGE-1 score, ROUGE-2 score, ROUGE-L score and METEOR score. This approach is not only limited to help university freshmen but is also expected to help various people adapting to new environments with different data. This research explores the development and potential application of new educational technology tools, contributing to easier social adaptation for beginners and settling a foundation for future advancement in LLM studies.