# Knowledge-Aware Conversation Derailment Forecasting Using Graph Convolutional Networks

arXiv: https://arxiv.org/abs/2408.13440 · HTML: https://mlsanity.com/paper/2408.13440/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 18 of its 26 references that are in the map.
- First posted on arXiv 24 Aug 2024.

## Builds on (most cited first, 18 of 18)

- [BERT: Pre-training of Deep Bidirectional Transformers for Language Understanding](https://mlsanity.com/paper/1810.04805/) (2018)
- [Sentence-BERT: Sentence Embeddings using Siamese BERT-Networks](https://mlsanity.com/paper/1908.10084/) (2019)
- [Categorical Reparameterization with Gumbel-Softmax](https://mlsanity.com/paper/1611.01144/) (2016)
- [Pointer Networks](https://mlsanity.com/paper/1506.03134/) (2015)
- [COMET: Commonsense Transformers for Automatic Knowledge Graph Construction](https://mlsanity.com/paper/1906.05317/) (2019)
- [DialogueGCN: A Graph Convolutional Neural Network for Emotion Recognition in Conversation](https://mlsanity.com/paper/1908.11540/) (2019)
- [COSMIC: COmmonSense knowledge for eMotion Identification in Conversations](https://mlsanity.com/paper/2010.02795/) (2020)
- [Knowledge-Enriched Transformer for Emotion Detection in Textual Conversations](https://mlsanity.com/paper/1909.10681/) (2019)
- [Fairness risk measures](https://mlsanity.com/paper/1901.08665/) (2019)
- [Event2Mind: Commonsense Inference on Events, Intents, and Reactions](https://mlsanity.com/paper/1805.06939/) (2018)
- [Topic-Driven and Knowledge-Aware Transformer for Dialogue Emotion Detection](https://mlsanity.com/paper/2106.01071/) (2021)
- [EmoCaps: Emotion Capsule based Model for Conversational Emotion Recognition](https://mlsanity.com/paper/2203.13504/) (2022)
- [HiGRU: Hierarchical Gated Recurrent Units for Utterance-level Emotion Recognition](https://mlsanity.com/paper/1904.04446/) (2019)
- [Confronting Abusive Language Online: A Survey from the Ethical and Human Rights Perspective](https://mlsanity.com/paper/2012.12305/) (2020)
- [Trouble on the Horizon: Forecasting the Derailment of Online Conversations as they Develop](https://mlsanity.com/paper/1909.01362/) (2019)
- [WikiConv: A Corpus of the Complete Conversational History of a Large Online Collaborative Community](https://mlsanity.com/paper/1810.13181/) (2018)
- [Dynamic Forecasting of Conversation Derailment](https://mlsanity.com/paper/2110.05111/) (2021)
- [ConceptNet at SemEval-2017 Task 2: Extending Word Embeddings with Multilingual Relational Knowledge](https://mlsanity.com/paper/1704.03560/) (2017)

## Abstract (arXiv)

Online conversations are particularly susceptible to derailment, which can manifest itself in the form of toxic communication patterns including disrespectful comments and abuse. Forecasting conversation derailment predicts signs of derailment in advance enabling proactive moderation of conversations. State-of-the-art approaches to conversation derailment forecasting sequentially encode conversations and use graph neural networks to model dialogue user dynamics. However, existing graph models are not able to capture complex conversational characteristics such as context propagation and emotional shifts. The use of common sense knowledge enables a model to capture such characteristics, thus improving performance. Following this approach, here we derive commonsense statements from a knowledge base of dialogue contextual information to enrich a graph neural network classification architecture. We fuse the multi-source information on utterance into capsules, which are used by a transformer-based forecaster to predict conversation derailment. Our model captures conversation dynamics and context propagation, outperforming the state-of-the-art models on the CGA and CMV benchmark datasets