# Cause-Aware Empathetic Response Generation via Chain-of-Thought Fine-Tuning

arXiv: https://arxiv.org/abs/2408.11599 · HTML: https://mlsanity.com/paper/2408.11599/

## Key facts

- Cited by 11 papers in the map (data through 14 Oct 2026).
- Placed in Audio-language model reasoning, one of 17 directions in LLM reasoning.
- Builds on 19 of its 39 references that are in the map.
- First posted on arXiv 21 Aug 2024.

## Placed in

- LLM reasoning / [Audio-language model reasoning](https://mlsanity.com/lr/audio-language-model-reasoning/)

## Builds on (most cited first, 19 of 19)

- [LoRA: Low-Rank Adaptation of Large Language Models](https://mlsanity.com/paper/2106.09685/) (2021)
- [LLaMA: Open and Efficient Foundation Language Models](https://mlsanity.com/paper/2302.13971/) (2023)
- [Pre-train, Prompt, and Predict: A Systematic Survey of Prompting Methods in Natural Language Processing](https://mlsanity.com/paper/2107.13586/) (2021)
- [What Makes Good In-Context Examples for GPT-3?](https://mlsanity.com/paper/2101.06804/) (2021)
- [A Diversity-Promoting Objective Function for Neural Conversation Models](https://mlsanity.com/paper/1510.03055/) (2015)
- [Recipes for building an open-domain chatbot](https://mlsanity.com/paper/2004.13637/) (2020)
- [Towards Emotional Support Dialog Systems](https://mlsanity.com/paper/2106.01144/) (2021)
- [MIME: MIMicking Emotions for Empathetic Response Generation](https://mlsanity.com/paper/2010.01454/) (2020)
- [MoEL: Mixture of Empathetic Listeners](https://mlsanity.com/paper/1908.07687/) (2019)
- [MISC: A MIxed Strategy-Aware Model Integrating COMET for Emotional Support Conversation](https://mlsanity.com/paper/2203.13560/) (2022)
- [Is ChatGPT Equipped with Emotional Dialogue Capabilities?](https://mlsanity.com/paper/2304.09582/) (2023)
- [Harnessing the Power of Large Language Models for Empathetic Response Generation: Empirical Investigations and Improvements](https://mlsanity.com/paper/2310.05140/) (2023)
- [Towards Empathetic Open-domain Conversation Models: a New Benchmark and Dataset](https://mlsanity.com/paper/1811.00207/) (2018)
- [CASE: Aligning Coarse-to-Fine Cognition and Affection for Empathetic Response Generation](https://mlsanity.com/paper/2208.08845/) (2022)
- [Don't Lose Yourself! Empathetic Response Generation via Explicit Self-Other Awareness](https://mlsanity.com/paper/2210.03884/) (2022)
- [Prompt-based Connective Prediction Method for Fine-grained Implicit Discourse Relation Recognition](https://mlsanity.com/paper/2210.07032/) (2022)
- [Think Twice: A Human-like Two-stage Conversational Agent for Emotional Response Generation](https://mlsanity.com/paper/2301.04907/) (2023)
- [Improving Empathetic Dialogue Generation by Dynamically Infusing Commonsense Knowledge](https://mlsanity.com/paper/2306.04657/) (2023)
- [Multi-Granularity Semantic Aware Graph Model for Reducing Position Bias in Emotion-Cause Pair Extraction](https://mlsanity.com/paper/2205.02132/) (2022)

## Built on by (most cited first, 11 of 11)

- [Are LLMs Empathetic to All? Investigating the Influence of Multi-Demographic Personas on a Model's Empathy](https://mlsanity.com/paper/2510.10328/) (2025)
- [A Review of Human Emotion Synthesis Based on Generative Technology](https://mlsanity.com/paper/2412.07116/) (2024)
- [Leveraging Chain of Thought towards Empathetic Spoken Dialogue without Corresponding Question-Answering Data](https://mlsanity.com/paper/2501.10937/) (2025)
- [ReflectDiffu:Reflect between Emotion-intent Contagion and Mimicry for Empathetic Response Generation via a RL-Diffusion Framework](https://mlsanity.com/paper/2409.10289/) (2024)
- [From Rational Answers to Emotional Resonance: The Role of Controllable Emotion Generation in Language Models](https://mlsanity.com/paper/2502.04075/) (2025)
- [MICA: Multi-granularity Intertemporal Credit Assignment for Long-Horizon Emotional Support Dialogue](https://mlsanity.com/paper/2603.06194/) (2026)
- [From Measurement to Expertise: Empathetic Expert Adapters for Context-Based Empathy in Conversational AI Agents](https://mlsanity.com/paper/2511.03143/) (2025)
- [How Emotion Shapes the Behavior of LLMs and Agents: A Mechanistic Study](https://mlsanity.com/paper/2604.00005/) (2026)
- [The Emotional Spectrum of LLMs: Leveraging Empathy and Emotion-Based Markers for Mental Health Support](https://mlsanity.com/paper/2412.20068/) (2024)
- [Empathy Applicability Modeling for General Health Queries](https://mlsanity.com/paper/2601.09696/) (2026)
- [Dynamic Commonsense Coordination for Empathetic Response Generation](https://mlsanity.com/paper/2607.22136/) (2026)

## Abstract (arXiv)

Empathetic response generation endows agents with the capability to comprehend dialogue contexts and react to expressed emotions. Previous works predominantly focus on leveraging the speaker's emotional labels, but ignore the importance of emotion cause reasoning in empathetic response generation, which hinders the model's capacity for further affective understanding and cognitive inference. In this paper, we propose a cause-aware empathetic generation approach by integrating emotions and causes through a well-designed Chain-of-Thought (CoT) prompt on Large Language Models (LLMs). Our approach can greatly promote LLMs' performance of empathy by instruction tuning and enhancing the role awareness of an empathetic listener in the prompt. Additionally, we propose to incorporate cause-oriented external knowledge from COMET into the prompt, which improves the diversity of generation and alleviates conflicts between internal and external knowledge at the same time. Experimental results on the benchmark dataset demonstrate that our approach on LLaMA-7b achieves state-of-the-art performance in both automatic and human evaluations.
