# LLaSA: Large Language and E-Commerce Shopping Assistant

arXiv: https://arxiv.org/abs/2408.02006 · HTML: https://mlsanity.com/paper/2408.02006/

## Key facts

- Cited by 8 papers in the map (data through 14 Oct 2026).
- Builds on 7 of its 16 references that are in the map.
- First posted on arXiv 4 Aug 2024.

## Builds on (most cited first, 7 of 7)

- [The Llama 3 Herd of Models](https://mlsanity.com/paper/2407.21783/) (2024)
- [LoRA: Low-Rank Adaptation of Large Language Models](https://mlsanity.com/paper/2106.09685/) (2021)
- [Self-Instruct: Aligning Language Models with Self-Generated Instructions](https://mlsanity.com/paper/2212.10560/) (2022)
- [ZeRO: Memory Optimizations Toward Training Trillion Parameter Models](https://mlsanity.com/paper/1910.02054/) (2019)
- [Bridging Language and Items for Retrieval and Recommendation: Benchmarking LLMs as Semantic Encoders](https://mlsanity.com/paper/2403.03952/) (2024)
- [EcomGPT: Instruction-tuning Large Language Models with Chain-of-Task Tasks for E-commerce](https://mlsanity.com/paper/2308.06966/) (2023)
- [eCeLLM: Generalizing Large Language Models for E-commerce from Large-scale, High-quality Instruction Data](https://mlsanity.com/paper/2402.08831/) (2024)

## Built on by (most cited first, 8 of 8)

- [Agentic Large Language Models, a survey](https://mlsanity.com/paper/2503.23037/) (2025)
- [Rethinking Conventional Wisdom in Machine Learning: From Generalization to Scaling](https://mlsanity.com/paper/2409.15156/) (2024)
- [Collaboration of Large Language Models and Small Recommendation Models for Device-Cloud Recommendation](https://mlsanity.com/paper/2501.05647/) (2025)
- [ShopSimulator: Evaluating and Exploring RL-Driven LLM Agent for Shopping Assistants](https://mlsanity.com/paper/2601.18225/) (2026)
- [Opportunities and Challenges of Generative-AI in Finance](https://mlsanity.com/paper/2410.15653/) (2024)
- [Permission Manifests for Web Agents](https://mlsanity.com/paper/2601.02371/) (2025)
- [ShopGym: An Integrated Framework for Realistic Simulation and Scalable Benchmarking of E-Commerce Web Agents](https://mlsanity.com/paper/2605.16116/) (2026)
- [Learning from Online User Feedback for Shopping Agents](https://mlsanity.com/paper/2608.11604/) (2026)

## Abstract (arXiv)

The e-commerce platform has evolved rapidly due to its widespread popularity and convenience. Developing an e-commerce shopping assistant for customers is crucial to aiding them in quickly finding desired products and recommending precisely what they need. However, most previous shopping assistants face two main problems: (1) task-specificity, which necessitates the development of different models for various tasks, thereby increasing development costs and limiting effectiveness; and (2) poor generalization, where the trained model performs inadequately on up-to-date products. To resolve these issues, we employ Large Language Models (LLMs) to construct an omnipotent assistant, leveraging their adeptness at handling multiple tasks and their superior generalization capability. Nonetheless, LLMs lack inherent knowledge of e-commerce concepts. To address this, we create an instruction dataset comprising 65,000 samples and diverse tasks, termed as EshopInstruct. Through instruction tuning on our dataset, the assistant, named LLaSA, demonstrates the potential to function as an omnipotent assistant. Additionally, we propose various inference optimization strategies to enhance performance with limited inference resources. In the Amazon KDD Cup 2024 Challenge, our proposed method, LLaSA, achieved an overall ranking of 3rd place on ShopBench, including 57 tasks and approximately 20,000 questions, and we secured top-5 rankings in each track, especially in track4, where we achieved the best performance result among all student teams. Our extensive practices fully demonstrate that LLMs possess the great potential to be competent e-commerce shopping assistants.