# Supporting the Digital Autonomy of Elders Through LLM Assistance

arXiv: https://arxiv.org/abs/2407.15695 · HTML: https://mlsanity.com/paper/2407.15695/

## Key facts

- Cited by 1 papers in the map (data through 14 Oct 2026).
- Builds on 3 of its 21 references that are in the map.
- First posted on arXiv 22 Jul 2024.

## Builds on (most cited first, 3 of 3)

- [Attention Is All You Need](https://mlsanity.com/paper/1706.03762/) (2017)
- [A Prompt Pattern Catalog to Enhance Prompt Engineering with ChatGPT](https://mlsanity.com/paper/2302.11382/) (2023)
- [For those who don't know (how) to ask: Building a dataset of technology questions for digital newcomers](https://mlsanity.com/paper/2403.18125/) (2024)

## Built on by (most cited first, 1 of 1)

- [SafeStep: AI-powered Travel Assistance for Elderly People with Frailty or Dementia](https://mlsanity.com/paper/2607.21156/) (2026)

## Abstract (arXiv)

The internet offers tremendous access to services, social connections, and needed products. However, to those without sufficient experience, engaging with businesses and friends across the internet can be daunting due to the ever present danger of scammers and thieves, to say nothing of the myriad of potential computer viruses. Like a forest rich with both edible and poisonous plants, those familiar with the norms inhabit it safely with ease while newcomers need a guide. However, reliance on a human digital guide can be taxing and often impractical. We propose and pilot a simple but unexplored idea: could an LLM provide the necessary support to help the elderly who are separated by the digital divide safely achieve digital autonomy?
