# New User Event Prediction Through the Lens of Causal Inference

arXiv: https://arxiv.org/abs/2407.05625 · HTML: https://mlsanity.com/paper/2407.05625/

## Key facts

- Cited by 1 papers in the map (data through 14 Oct 2026).
- Builds on 23 of its 105 references that are in the map.
- First posted on arXiv 8 Jul 2024.

## Builds on (most cited first, 23 of 23)

- [Equality of Opportunity in Supervised Learning](https://mlsanity.com/paper/1610.02413/) (2016)
- [Counterfactual Fairness](https://mlsanity.com/paper/1703.06856/) (2017)
- [Transformer Hawkes Process](https://mlsanity.com/paper/2002.09291/) (2020)
- [Bayesian Inference of Individualized Treatment Effects using Multi-task Gaussian Processes](https://mlsanity.com/paper/1704.02801/) (2017)
- [Causal Transformer for Estimating Counterfactual Outcomes](https://mlsanity.com/paper/2204.07258/) (2022)
- [Estimating the Effects of Continuous-valued Interventions using Generative Adversarial Networks](https://mlsanity.com/paper/2002.12326/) (2020)
- [Towards Long-term Fairness in Recommendation](https://mlsanity.com/paper/2101.03584/) (2021)
- [User-oriented Fairness in Recommendation](https://mlsanity.com/paper/2104.10671/) (2021)
- [Nonparametric methods for doubly robust estimation of continuous treatment effects](https://mlsanity.com/paper/1507.00747/) (2015)
- [VCNet and Functional Targeted Regularization For Learning Causal Effects of Continuous Treatments](https://mlsanity.com/paper/2103.07861/) (2021)
- [MIRACLE: Causally-Aware Imputation via Learning Missing Data Mechanisms](https://mlsanity.com/paper/2111.03187/) (2021)
- [A Review of Self-Exciting Spatio-Temporal Point Processes and Their Applications](https://mlsanity.com/paper/1708.02647/) (2017)
- [Learning Temporal Point Processes via Reinforcement Learning](https://mlsanity.com/paper/1811.05016/) (2018)
- [Counterfactual Generative Models for Time-Varying Treatments](https://mlsanity.com/paper/2305.15742/) (2023)
- [Bayesian Nonparametric Causal Inference: Information Rates and Learning Algorithms](https://mlsanity.com/paper/1712.08914/) (2017)
- [Spatial-Temporal-Textual Point Processes for Crime Linkage Detection](https://mlsanity.com/paper/1902.00440/) (2019)
- [Spatio-Temporal Point Processes with Attention for Traffic Congestion Event Modeling](https://mlsanity.com/paper/2005.08665/) (2020)
- [Equal Opportunity and Affirmative Action via Counterfactual Predictions](https://mlsanity.com/paper/1905.10870/) (2019)
- [I Know You'll Be Back: Interpretable New User Clustering and Churn Prediction on a Mobile Social Application](https://mlsanity.com/paper/1910.01447/) (2019)
- [COTA: Improving the Speed and Accuracy of Customer Support through Ranking and Deep Networks](https://mlsanity.com/paper/1807.01337/) (2018)
- [Feature selection in stratification estimators of causal effects: lessons from potential outcomes, causal diagrams, and structural equations](https://mlsanity.com/paper/2209.11400/) (2022)
- [High-resolution Bayesian mapping of landslide hazard with unobserved trigger event](https://mlsanity.com/paper/2006.07902/) (2020)
- [A Semi-supervised Multi-task Learning Approach to Classify Customer Contact Intents](https://mlsanity.com/paper/2106.07381/) (2021)

## Built on by (most cited first, 1 of 1)

- [Learning to Test: Latent Representation Learning for Dynamic Instability Detection](https://mlsanity.com/paper/2604.10967/) (2026)

## Abstract (arXiv)

Modeling and analysis for event series generated by users of heterogeneous behavioral patterns are closely involved in our daily lives, including credit card fraud detection, online platform user recommendation, and social network analysis. The most commonly adopted approach to this task is to assign users to behavior-based categories and analyze each of them separately. However, this requires extensive data to fully understand the user behavior, presenting challenges in modeling newcomers without significant historical knowledge. In this work, we propose a novel discrete event prediction framework for new users with limited history, without needing to know the user's category. We treat the user event history as the "treatment" for future events and the user category as the key confounder. Thus, the prediction problem can be framed as counterfactual outcome estimation, where each event is re-weighted by its inverse propensity score. We demonstrate the improved performance of the proposed framework with a numerical simulation study and two real-world applications, including Netflix rating prediction and seller contact prediction for customer support at Amazon.
