# τ-bench: A Benchmark for Tool-Agent-User Interaction in Real-World Domains

arXiv: https://arxiv.org/abs/2406.12045 · HTML: https://mlsanity.com/paper/2406.12045/

## Key facts

- Cited by 1,280 papers in the map (data through 7 Oct 2026).
- Placed in General LLM agent frameworks and benchmarks, one of 16 directions in LLM agents and tool use.
- Builds on 23 of its 31 references that are in the map.
- First posted on arXiv 17 Jun 2024.

## Placed in

- LLM agents and tool use / [General LLM agent frameworks and benchmarks](https://mlsanity.com/agents/general-llm-agent-frameworks-and-benchmarks/)

## Builds on (most cited first, 23 of 23)

- [ReAct: Synergizing Reasoning and Acting in Language Models](https://mlsanity.com/paper/2210.03629/) (2022)
- [Evaluating Large Language Models Trained on Code](https://mlsanity.com/paper/2107.03374/) (2021)
- [Toolformer: Language Models Can Teach Themselves to Use Tools](https://mlsanity.com/paper/2302.04761/) (2023)
- [Generative Agents: Interactive Simulacra of Human Behavior](https://mlsanity.com/paper/2304.03442/) (2023)
- [SWE-bench: Can Language Models Resolve Real-World GitHub Issues?](https://mlsanity.com/paper/2310.06770/) (2023)
- [Tree of Thoughts: Deliberate Problem Solving with Large Language Models](https://mlsanity.com/paper/2305.10601/) (2023)
- [Do As I Can, Not As I Say: Grounding Language in Robotic Affordances](https://mlsanity.com/paper/2204.01691/) (2022)
- [WebArena: A Realistic Web Environment for Building Autonomous Agents](https://mlsanity.com/paper/2307.13854/) (2023)
- [AgentBench: Evaluating LLMs as Agents](https://mlsanity.com/paper/2308.03688/) (2023)
- [WebShop: Towards Scalable Real-World Web Interaction with Grounded Language Agents](https://mlsanity.com/paper/2207.01206/) (2022)
- [MultiWOZ -- A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling](https://mlsanity.com/paper/1810.00278/) (2018)
- [Identifying the Risks of LM Agents with an LM-Emulated Sandbox](https://mlsanity.com/paper/2309.15817/) (2023)
- [Cognitive Architectures for Language Agents](https://mlsanity.com/paper/2309.02427/) (2023)
- [MetaTool Benchmark for Large Language Models: Deciding Whether to Use Tools and Which to Use](https://mlsanity.com/paper/2310.03128/) (2023)
- [Decoupling Strategy and Generation in Negotiation Dialogues](https://mlsanity.com/paper/1808.09637/) (2018)
- [Task-Oriented Dialogue as Dataflow Synthesis](https://mlsanity.com/paper/2009.11423/) (2020)
- [On the Tool Manipulation Capability of Open-source Large Language Models](https://mlsanity.com/paper/2305.16504/) (2023)
- [Action-Based Conversations Dataset: A Corpus for Building More In-Depth Task-Oriented Dialogue Systems](https://mlsanity.com/paper/2104.00783/) (2021)
- [Evaluating Large Language Models as Generative User Simulators for Conversational Recommendation](https://mlsanity.com/paper/2403.09738/) (2024)
- [User Modeling for Task Oriented Dialogues](https://mlsanity.com/paper/1811.04369/) (2018)
- [Unlocking the Potential of User Feedback: Leveraging Large Language Model as User Simulator to Enhance Dialogue System](https://mlsanity.com/paper/2306.09821/) (2023)
- [USimAgent: Large Language Models for Simulating Search Users](https://mlsanity.com/paper/2403.09142/) (2024)
- [ChatShop: Interactive Information Seeking with Language Agents](https://mlsanity.com/paper/2404.09911/) (2024)

## Built on by (most cited first, 30 of 1280)

- [gpt-oss-120b & gpt-oss-20b Model Card](https://mlsanity.com/paper/2508.10925/) (2025)
- [τ2-Bench: Evaluating Conversational Agents in a Dual-Control Environment](https://mlsanity.com/paper/2506.07982/) (2025)
- [Kimi K2: Open Agentic Intelligence](https://mlsanity.com/paper/2507.20534/) (2025)
- [GLM-5: from Vibe Coding to Agentic Engineering](https://mlsanity.com/paper/2602.15763/) (2026)
- [Humanity's Last Exam](https://mlsanity.com/paper/2501.14249/) (2025)
- [GLM-4.5: Agentic, Reasoning, and Coding (ARC) Foundation Models](https://mlsanity.com/paper/2508.06471/) (2025)
- [TheAgentCompany: Benchmarking LLM Agents on Consequential Real World Tasks](https://mlsanity.com/paper/2412.14161/) (2024)
- [SkillsBench: Benchmarking How Well Agent Skills Work Across Diverse Tasks](https://mlsanity.com/paper/2602.12670/) (2026)
- [ToolSandbox: A Stateful, Conversational, Interactive Evaluation Benchmark for LLM Tool Use Capabilities](https://mlsanity.com/paper/2408.04682/) (2024)
- [Small Language Models are the Future of Agentic AI](https://mlsanity.com/paper/2506.02153/) (2025)
- [MiniMax-M1: Scaling Test-Time Compute Efficiently with Lightning Attention](https://mlsanity.com/paper/2506.13585/) (2025)
- [AReaL: A Large-Scale Asynchronous Reinforcement Learning System for Language Reasoning](https://mlsanity.com/paper/2505.24298/) (2025)
- [A Survey on Test-Time Scaling in Large Language Models: What, How, Where, and How Well?](https://mlsanity.com/paper/2503.24235/) (2025)
- [AI Agents That Matter](https://mlsanity.com/paper/2407.01502/) (2024)
- [Survey on Evaluation of LLM-based Agents](https://mlsanity.com/paper/2503.16416/) (2025)
- [APIGen-MT: Agentic Pipeline for Multi-Turn Data Generation via Simulated Agent-Human Interplay](https://mlsanity.com/paper/2504.03601/) (2025)
- [A Survey of Self-Evolving Agents: What, When, How, and Where to Evolve on the Path to Artificial Super Intelligence](https://mlsanity.com/paper/2507.21046/) (2025)
- [From LLM Reasoning to Autonomous AI Agents: A Comprehensive Review](https://mlsanity.com/paper/2504.19678/) (2025)
- [Evaluation and Benchmarking of LLM Agents: A Survey](https://mlsanity.com/paper/2507.21504/) (2025)
- [Advances and Challenges in Foundation Agents: From Brain-Inspired Intelligence to Evolutionary, Collaborative, and Safe Systems](https://mlsanity.com/paper/2504.01990/) (2025)
- [xbench: Tracking Agents Productivity Scaling with Profession-Aligned Real-World Evaluations](https://mlsanity.com/paper/2506.13651/) (2025)
- [CORE-Bench: Fostering the Credibility of Published Research Through a Computational Reproducibility Agent Benchmark](https://mlsanity.com/paper/2409.11363/) (2024)
- [Attacking Vision-Language Computer Agents via Pop-ups](https://mlsanity.com/paper/2411.02391/) (2024)
- [Agentic Reasoning and Tool Integration for LLMs via Reinforcement Learning](https://mlsanity.com/paper/2505.01441/) (2025)
- [Inducing Programmatic Skills for Agentic Tasks](https://mlsanity.com/paper/2504.06821/) (2025)
- [TRAIL: Trace Reasoning and Agentic Issue Localization](https://mlsanity.com/paper/2505.08638/) (2025)
- [Establishing Best Practices for Building Rigorous Agentic Benchmarks](https://mlsanity.com/paper/2507.02825/) (2025)
- [Efficient Reasoning Models: A Survey](https://mlsanity.com/paper/2504.10903/) (2025)
- [Reinforcement Learning for Self-Improving Agent with Skill Library](https://mlsanity.com/paper/2512.17102/) (2025)
- [Perception, Reason, Think, and Plan: A Survey on Large Multimodal Reasoning Models](https://mlsanity.com/paper/2505.04921/) (2025)

## Abstract (arXiv)

Existing benchmarks do not test language agents on their interaction with human users or ability to follow domain-specific rules, both of which are vital for deploying them in real world applications. We propose τ-bench, a benchmark emulating dynamic conversations between a user (simulated by language models) and a language agent provided with domain-specific API tools and policy guidelines. We employ an efficient and faithful evaluation process that compares the database state at the end of a conversation with the annotated goal state. We also propose a new metric (passk) to evaluate the reliability of agent behavior over multiple trials. Our experiments show that even state-of-the-art function calling agents (like gpt-4o) succeed on <50% of the tasks, and are quite inconsistent (pass8 <25% in retail). Our findings point to the need for methods that can improve the ability of agents to act consistently and follow rules reliably.