# Towards a Novel Measure of User Trust in XAI Systems

arXiv: https://arxiv.org/abs/2405.05766 · HTML: https://mlsanity.com/paper/2405.05766/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 13 of its 37 references that are in the map.
- First posted on arXiv 9 May 2024.

## Builds on (most cited first, 13 of 13)

- [Deep Residual Learning for Image Recognition](https://mlsanity.com/paper/1512.03385/) (2015)
- [Grad-CAM: Visual Explanations from Deep Networks via Gradient-based Localization](https://mlsanity.com/paper/1610.02391/) (2016)
- [Explainable Artificial Intelligence (XAI): Concepts, Taxonomies, Opportunities and Challenges toward Responsible AI](https://mlsanity.com/paper/1910.10045/) (2019)
- [Towards A Rigorous Science of Interpretable Machine Learning](https://mlsanity.com/paper/1702.08608/) (2017)
- [Explanation in Artificial Intelligence: Insights from the Social Sciences](https://mlsanity.com/paper/1706.07269/) (2017)
- [From Anecdotal Evidence to Quantitative Evaluation Methods: A Systematic Review on Evaluating Explainable AI](https://mlsanity.com/paper/2201.08164/) (2022)
- [Metrics for Explainable AI: Challenges and Prospects](https://mlsanity.com/paper/1812.04608/) (2018)
- [On Human Predictions with Explanations and Predictions of Machine Learning Models: A Case Study on Deception Detection](https://mlsanity.com/paper/1811.07901/) (2018)
- [Explainable artificial intelligence (XAI) in deep learning-based medical image analysis](https://mlsanity.com/paper/2107.10912/) (2021)
- [Benchmarking and Survey of Explanation Methods for Black Box Models](https://mlsanity.com/paper/2102.13076/) (2021)
- [Testing the robustness of attribution methods for convolutional neural networks in MRI-based Alzheimer's disease classification](https://mlsanity.com/paper/1909.08856/) (2019)
- [Focus! Rating XAI Methods and Finding Biases](https://mlsanity.com/paper/2109.15035/) (2021)
- [Trust and Reliance in XAI -- Distinguishing Between Attitudinal and Behavioral Measures](https://mlsanity.com/paper/2203.12318/) (2022)

## Abstract (arXiv)

The increasing reliance on Deep Learning models, combined with their inherent lack of transparency, has spurred the development of a novel field of study known as eXplainable AI (XAI) methods. These methods seek to enhance the trust of end-users in automated systems by providing insights into the rationale behind their decisions. This paper presents a novel trust measure in XAI systems, allowing their refinement. Our proposed metric combines both performance metrics and trust indicators from an objective perspective. To validate this novel methodology, we conducted three case studies showing an improvement respect the state-of-the-art, with an increased sensitiviy to different scenarios.