# "It is there, and you need it, so why do you not use it?" Achieving better adoption of AI systems by domain experts, in the case study of natural science research

arXiv: https://arxiv.org/abs/2403.16895 · HTML: https://mlsanity.com/paper/2403.16895/

## Key facts

- Cited by 1 papers in the map (data through 14 Oct 2026).
- Builds on 10 of its 60 references that are in the map.
- First posted on arXiv 25 Mar 2024.

## Builds on (most cited first, 10 of 10)

- [Beyond Accuracy: Behavioral Testing of NLP models with CheckList](https://mlsanity.com/paper/2005.04118/) (2020)
- [Effect of Confidence and Explanation on Accuracy and Trust Calibration in AI-Assisted Decision Making](https://mlsanity.com/paper/2001.02114/) (2020)
- [What do we need to build explainable AI systems for the medical domain?](https://mlsanity.com/paper/1712.09923/) (2017)
- [Towards Explainable Artificial Intelligence](https://mlsanity.com/paper/1909.12072/) (2019)
- [The Algorithmic Automation Problem: Prediction, Triage, and Human Effort](https://mlsanity.com/paper/1903.12220/) (2019)
- [A Case for Humans-in-the-Loop: Decisions in the Presence of Erroneous Algorithmic Scores](https://mlsanity.com/paper/2002.08035/) (2020)
- [Human-in-the-loop Artificial Intelligence](https://mlsanity.com/paper/1710.08191/) (2017)
- [Ignore, Trust, or Negotiate: Understanding Clinician Acceptance of AI-Based Treatment Recommendations in Health Care](https://mlsanity.com/paper/2302.00096/) (2023)
- [Charting the Sociotechnical Gap in Explainable AI: A Framework to Address the Gap in XAI](https://mlsanity.com/paper/2302.00799/) (2023)
- [A Human-Centered Review of the Algorithms used within the U.S. Child Welfare System](https://mlsanity.com/paper/2003.03541/) (2020)

## Built on by (most cited first, 1 of 1)

- [A Research Agenda for Usability and Generalisation in Reinforcement Learning](https://mlsanity.com/paper/2412.16970/) (2024)

## Abstract (arXiv)

Artificial Intelligence (AI) is becoming ubiquitous in domains such as medicine and natural science research. However, when AI systems are implemented in practice, domain experts often refuse them. Low acceptance hinders effective human-AI collaboration, even when it is essential for progress. In natural science research, scientists' ineffective use of AI-enabled systems can impede them from analysing their data and advancing their research. We conducted an ethnographically informed study of 10 in-depth interviews with AI practitioners and natural scientists at the organisation facing low adoption of algorithmic systems. Results were consolidated into recommendations for better AI adoption: i) actively supporting experts during the initial stages of system use, ii) communicating the capabilities of a system in a user-relevant way, and iii) following predefined collaboration rules. We discuss the broader implications of our findings and expand on how our proposed requirements could support practitioners and experts across domains.