# Can Your Model Tell a Negation from an Implicature? Unravelling Challenges With Intent Encoders

arXiv: https://arxiv.org/abs/2403.04314 · HTML: https://mlsanity.com/paper/2403.04314/

## Key facts

- Cited by 2 papers in the map (data through 14 Oct 2026).
- Builds on 27 of its 47 references that are in the map.
- First posted on arXiv 7 Mar 2024.

## Builds on (most cited first, 27 of 27)

- [Sentence-BERT: Sentence Embeddings using Siamese BERT-Networks](https://mlsanity.com/paper/1908.10084/) (2019)
- [BERTScore: Evaluating Text Generation with BERT](https://mlsanity.com/paper/1904.09675/) (2019)
- [Prototypical Networks for Few-shot Learning](https://mlsanity.com/paper/1703.05175/) (2017)
- [Matching Networks for One Shot Learning](https://mlsanity.com/paper/1606.04080/) (2016)
- [MS MARCO: A Human Generated MAchine Reading COmprehension Dataset](https://mlsanity.com/paper/1611.09268/) (2016)
- [BEIR: A Heterogenous Benchmark for Zero-shot Evaluation of Information Retrieval Models](https://mlsanity.com/paper/2104.08663/) (2021)
- [Towards Scalable Multi-domain Conversational Agents: The Schema-Guided Dialogue Dataset](https://mlsanity.com/paper/1909.05855/) (2019)
- [Efficient Intent Detection with Dual Sentence Encoders](https://mlsanity.com/paper/2003.04807/) (2020)
- [An Evaluation Dataset for Intent Classification and Out-of-Scope Prediction](https://mlsanity.com/paper/1909.02027/) (2019)
- [One Embedder, Any Task: Instruction-Finetuned Text Embeddings](https://mlsanity.com/paper/2212.09741/) (2022)
- [SentEval: An Evaluation Toolkit for Universal Sentence Representations](https://mlsanity.com/paper/1803.05449/) (2018)
- [MultiWOZ 2.2 : A Dialogue Dataset with Additional Annotation Corrections and State Tracking Baselines](https://mlsanity.com/paper/2007.12720/) (2020)
- [Semantic Parsing for Task Oriented Dialog using Hierarchical Representations](https://mlsanity.com/paper/1810.07942/) (2018)
- [Are Natural Language Inference Models IMPPRESsive? Learning IMPlicature and PRESupposition](https://mlsanity.com/paper/2004.03066/) (2020)
- [Low-Resource Domain Adaptation for Compositional Task-Oriented Semantic Parsing](https://mlsanity.com/paper/2010.03546/) (2020)
- [ClusterLLM: Large Language Models as a Guide for Text Clustering](https://mlsanity.com/paper/2305.14871/) (2023)
- [Building and Evaluating Open-Domain Dialogue Corpora with Clarifying Questions](https://mlsanity.com/paper/2109.05794/) (2021)
- [Hierarchical Clustering: Objective Functions and Algorithms](https://mlsanity.com/paper/1704.02147/) (2017)
- [ConditionalQA: A Complex Reading Comprehension Dataset with Conditional Answers](https://mlsanity.com/paper/2110.06884/) (2021)
- [Effectiveness of Pre-training for Few-shot Intent Classification](https://mlsanity.com/paper/2109.05782/) (2021)
- [Think Before You Speak: Explicitly Generating Implicit Commonsense Knowledge for Response Generation](https://mlsanity.com/paper/2110.08501/) (2021)
- [Fine-tuning Pre-trained Language Models for Few-shot Intent Detection: Supervised Pre-training and Isotropization](https://mlsanity.com/paper/2205.07208/) (2022)
- [ProtAugment: Unsupervised diverse short-texts paraphrasing for intent detection meta-learning](https://mlsanity.com/paper/2105.12995/) (2021)
- [Label Semantic Aware Pre-training for Few-shot Text Classification](https://mlsanity.com/paper/2204.07128/) (2022)
- [On the Robustness of Intent Classification and Slot Labeling in Goal-oriented Dialog Systems to Real-world Noise](https://mlsanity.com/paper/2104.07149/) (2021)
- [Robustification of Multilingual Language Models to Real-world Noise in Crosslingual Zero-shot Settings with Robust Contrastive Pretraining](https://mlsanity.com/paper/2210.04782/) (2022)
- [Pre-training Intent-Aware Encoders for Zero- and Few-Shot Intent Classification](https://mlsanity.com/paper/2305.14827/) (2023)

## Built on by (most cited first, 2 of 2)

- [Entailed Between the Lines: Incorporating Implication into NLI](https://mlsanity.com/paper/2501.07719/) (2025)
- [SWI: Speaking with Intent in Large Language Models](https://mlsanity.com/paper/2503.21544/) (2025)

## Abstract (arXiv)

Conversational systems often rely on embedding models for intent classification and intent clustering tasks. The advent of Large Language Models (LLMs), which enable instructional embeddings allowing one to adjust semantics over the embedding space using prompts, are being viewed as a panacea for these downstream conversational tasks. However, traditional evaluation benchmarks rely solely on task metrics that don't particularly measure gaps related to semantic understanding. Thus, we propose an intent semantic toolkit that gives a more holistic view of intent embedding models by considering three tasks -- (1) intent classification, (2) intent clustering, and (3) a novel triplet task. The triplet task gauges the model's understanding of two semantic concepts paramount in real-world conversational systems -- negation and implicature. We observe that current embedding models fare poorly in semantic understanding of these concepts. To address this, we propose a pre-training approach to improve the embedding model by leveraging augmentation with data generated by an auto-regressive model and a contrastive loss term. Our approach improves the semantic understanding of the intent embedding model on the aforementioned linguistic dimensions while slightly effecting their performance on downstream task metrics.
