# Beyond Recommender: An Exploratory Study of the Effects of Different AI Roles in AI-Assisted Decision Making

arXiv: https://arxiv.org/abs/2403.01791 · HTML: https://mlsanity.com/paper/2403.01791/

## Key facts

- Cited by 5 papers in the map (data through 14 Oct 2026).
- Builds on 12 of its 51 references that are in the map.
- First posted on arXiv 4 Mar 2024.

## Builds on (most cited first, 12 of 12)

- [Does the Whole Exceed its Parts? The Effect of AI Explanations on Complementary Team Performance](https://mlsanity.com/paper/2006.14779/) (2020)
- [Manipulating and Measuring Model Interpretability](https://mlsanity.com/paper/1802.07810/) (2018)
- [On Human Predictions with Explanations and Predictions of Machine Learning Models: A Case Study on Deception Detection](https://mlsanity.com/paper/1811.07901/) (2018)
- [Proxy Tasks and Subjective Measures Can Be Misleading in Evaluating Explainable AI Systems](https://mlsanity.com/paper/2001.08298/) (2020)
- ['It's Reducing a Human Being to a Percentage'; Perceptions of Justice in Algorithmic Decisions](https://mlsanity.com/paper/1801.10408/) (2018)
- ["Why is 'Chicago' deceptive?" Towards Building Model-Driven Tutorials for Humans](https://mlsanity.com/paper/2001.05871/) (2020)
- [Towards a Science of Human-AI Decision Making: A Survey of Empirical Studies](https://mlsanity.com/paper/2112.11471/) (2021)
- [Who Should I Trust: AI or Myself? Leveraging Human and AI Correctness Likelihood to Promote Appropriate Trust in AI-Assisted Decision-Making](https://mlsanity.com/paper/2301.05809/) (2023)
- [Explainable AI is Dead, Long Live Explainable AI! Hypothesis-driven decision support](https://mlsanity.com/paper/2302.12389/) (2023)
- [Knowing About Knowing: An Illusion of Human Competence Can Hinder Appropriate Reliance on AI Systems](https://mlsanity.com/paper/2301.11333/) (2023)
- [Human-AI Collaboration: The Effect of AI Delegation on Human Task Performance and Task Satisfaction](https://mlsanity.com/paper/2303.09224/) (2023)
- [Deliberating with AI: Improving Decision-Making for the Future through Participatory AI Design and Stakeholder Deliberation](https://mlsanity.com/paper/2302.11623/) (2023)

## Built on by (most cited first, 5 of 5)

- [Towards Human-AI Deliberation: Design and Evaluation of LLM-Empowered Deliberative AI for AI-Assisted Decision-Making](https://mlsanity.com/paper/2403.16812/) (2024)
- [AI, Help Me Thinkunicodex2014but for Myself: Assisting People in Complex Decision-Making by Providing Different Kinds of Cognitive Support](https://mlsanity.com/paper/2504.06771/) (2025)
- [Should I Share this Translation? Evaluating Quality Feedback for User Reliance on Machine Translation](https://mlsanity.com/paper/2505.24683/) (2025)
- [Conversational Agents as Catalysts for Critical Thinking: Challenging Design Fixation in Group Design](https://mlsanity.com/paper/2406.11125/) (2024)
- [Conversational Agents as Catalysts for Critical Thinking: Challenging Social Influence in Group Decision-making](https://mlsanity.com/paper/2503.14263/) (2025)

## Abstract (arXiv)

Artificial Intelligence (AI) is increasingly employed in various decision-making tasks, typically as a Recommender, providing recommendations that the AI deems correct. However, recent studies suggest this may diminish human analytical thinking and lead to humans' inappropriate reliance on AI, impairing the synergy in human-AI teams. In contrast, human advisors in group decision-making perform various roles, such as analyzing alternative options or criticizing decision-makers to encourage their critical thinking. This diversity of roles has not yet been empirically explored in AI assistance. In this paper, we examine three AI roles: Recommender, Analyzer, and Devil's Advocate, and evaluate their effects across two AI performance levels. Our results show each role's distinct strengths and limitations in task performance, reliance appropriateness, and user experience. Notably, the Recommender role is not always the most effective, especially if the AI performance level is low, the Analyzer role may be preferable. These insights offer valuable implications for designing AI assistants with adaptive functional roles according to different situations.
