# Cutting Off the Head Ends the Conflict: A Mechanism for Interpreting and Mitigating Knowledge Conflicts in Language Models

arXiv: https://arxiv.org/abs/2402.18154 · HTML: https://mlsanity.com/paper/2402.18154/

## Key facts

- Cited by 91 papers in the map (data through 14 Oct 2026).
- Builds on 34 of its 49 references that are in the map.
- First posted on arXiv 28 Feb 2024.

## Builds on (most cited first, 30 of 34)

- [Language Models are Few-Shot Learners](https://mlsanity.com/paper/2005.14165/) (2020)
- [Llama 2: Open Foundation and Fine-Tuned Chat Models](https://mlsanity.com/paper/2307.09288/) (2023)
- [Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks](https://mlsanity.com/paper/2005.11401/) (2020)
- [OPT: Open Pre-trained Transformer Language Models](https://mlsanity.com/paper/2205.01068/) (2022)
- [Locating and Editing Factual Associations in GPT](https://mlsanity.com/paper/2202.05262/) (2022)
- [Pythia: A Suite for Analyzing Large Language Models Across Training and Scaling](https://mlsanity.com/paper/2304.01373/) (2023)
- [Transformer Feed-Forward Layers Are Key-Value Memories](https://mlsanity.com/paper/2012.14913/) (2020)
- [Leveraging Passage Retrieval with Generative Models for Open Domain Question Answering](https://mlsanity.com/paper/2007.01282/) (2020)
- [Interpretability in the Wild: a Circuit for Indirect Object Identification in GPT-2 small](https://mlsanity.com/paper/2211.00593/) (2022)
- [Are Sixteen Heads Really Better than One?](https://mlsanity.com/paper/1905.10650/) (2019)
- [REPLUG: Retrieval-Augmented Black-Box Language Models](https://mlsanity.com/paper/2301.12652/) (2023)
- [In-Context Retrieval-Augmented Language Models](https://mlsanity.com/paper/2302.00083/) (2023)
- [Contrastive Decoding: Open-ended Text Generation as Optimization](https://mlsanity.com/paper/2210.15097/) (2022)
- [Transformer Feed-Forward Layers Build Predictions by Promoting Concepts in the Vocabulary Space](https://mlsanity.com/paper/2203.14680/) (2022)
- [Dissecting Recall of Factual Associations in Auto-Regressive Language Models](https://mlsanity.com/paper/2304.14767/) (2023)
- [Towards Best Practices of Activation Patching in Language Models: Metrics and Methods](https://mlsanity.com/paper/2309.16042/) (2023)
- [Entity-Based Knowledge Conflicts in Question Answering](https://mlsanity.com/paper/2109.05052/) (2021)
- [Adaptive Chameleon or Stubborn Sloth: Revealing the Behavior of Large Language Models in Knowledge Conflicts](https://mlsanity.com/paper/2305.13300/) (2023)
- [Trusting Your Evidence: Hallucinate Less with Context-aware Decoding](https://mlsanity.com/paper/2305.14739/) (2023)
- [In-Context Learning Creates Task Vectors](https://mlsanity.com/paper/2310.15916/) (2023)
- [Label Words are Anchors: An Information Flow Perspective for Understanding In-Context Learning](https://mlsanity.com/paper/2305.14160/) (2023)
- [How does GPT-2 compute greater-than?: Interpreting mathematical abilities in a pre-trained language model](https://mlsanity.com/paper/2305.00586/) (2023)
- [Localizing Model Behavior with Path Patching](https://mlsanity.com/paper/2304.05969/) (2023)
- [Large Language Models with Controllable Working Memory](https://mlsanity.com/paper/2211.05110/) (2022)
- [Evaluating Correctness and Faithfulness of Instruction-Following Models for Question Answering](https://mlsanity.com/paper/2307.16877/) (2023)
- [Rich Knowledge Sources Bring Complex Knowledge Conflicts: Recalibrating Models to Reflect Conflicting Evidence](https://mlsanity.com/paper/2210.13701/) (2022)
- [Self-Attention Attribution: Interpreting Information Interactions Inside Transformer](https://mlsanity.com/paper/2004.11207/) (2020)
- [DisentQA: Disentangling Parametric and Contextual Knowledge with Counterfactual Question Answering](https://mlsanity.com/paper/2211.05655/) (2022)
- [Tug-of-War Between Knowledge: Exploring and Resolving Knowledge Conflicts in Retrieval-Augmented Language Models](https://mlsanity.com/paper/2402.14409/) (2024)
- [Overthinking the Truth: Understanding how Language Models Process False Demonstrations](https://mlsanity.com/paper/2307.09476/) (2023)

## Built on by (most cited first, 30 of 91)

- [Knowledge Conflicts for LLMs: A Survey](https://mlsanity.com/paper/2403.08319/) (2024)
- [Not All Heads Matter: A Head-Level KV Cache Compression Method with Integrated Retrieval and Reasoning](https://mlsanity.com/paper/2410.19258/) (2024)
- [Attention Heads of Large Language Models: A Survey](https://mlsanity.com/paper/2409.03752/) (2024)
- [Knowledge Circuits in Pretrained Transformers](https://mlsanity.com/paper/2405.17969/) (2024)
- [Knowledge Mechanisms in Large Language Models: A Survey and Perspective](https://mlsanity.com/paper/2407.15017/) (2024)
- [LLM-based Agents Suffer from Hallucinations: A Survey of Taxonomy, Methods, and Directions](https://mlsanity.com/paper/2509.18970/) (2025)
- [Mechanistic Understanding and Mitigation of Language Model Non-Factual Hallucinations](https://mlsanity.com/paper/2403.18167/) (2024)
- [Activation Scaling for Steering and Interpreting Language Models](https://mlsanity.com/paper/2410.04962/) (2024)
- [Pixels Versus Priors: Controlling Knowledge Priors in Vision-Language Models through Visual Counterfacts](https://mlsanity.com/paper/2505.17127/) (2025)
- [Taming Knowledge Conflicts in Language Models](https://mlsanity.com/paper/2503.10996/) (2025)
- [Locate, Steer, and Improve: A Practical Survey of Actionable Mechanistic Interpretability in Large Language Models](https://mlsanity.com/paper/2601.14004/) (2026)
- [Finding Visual Task Vectors](https://mlsanity.com/paper/2404.05729/) (2024)
- [Controllable Context Sensitivity and the Knob Behind It](https://mlsanity.com/paper/2411.07404/) (2024)
- [RAG-RewardBench: Benchmarking Reward Models in Retrieval Augmented Generation for Preference Alignment](https://mlsanity.com/paper/2412.13746/) (2024)
- [Unlocking the Future: Exploring Look-Ahead Planning Mechanistic Interpretability in Large Language Models](https://mlsanity.com/paper/2406.16033/) (2024)
- [Task Matters: Knowledge Requirements Shape LLM Responses to Context-Memory Conflict](https://mlsanity.com/paper/2506.06485/) (2025)
- [RULE: Reinforcement UnLEarning Achieves Forget-Retain Pareto Optimality](https://mlsanity.com/paper/2506.07171/) (2025)
- [Correcting Negative Bias in Large Language Models through Negative Attention Score Alignment](https://mlsanity.com/paper/2408.00137/) (2024)
- [OneEdit: A Neural-Symbolic Collaboratively Knowledge Editing System](https://mlsanity.com/paper/2409.07497/) (2024)
- [ParamMute: Suppressing Knowledge-Critical FFNs for Faithful Retrieval-Augmented Generation](https://mlsanity.com/paper/2502.15543/) (2025)
- [The Atlas of In-Context Learning: How Attention Heads Shape In-Context Retrieval Augmentation](https://mlsanity.com/paper/2505.15807/) (2025)
- [When Seeing Overrides Knowing: Disentangling Knowledge Conflicts in Vision-Language Models](https://mlsanity.com/paper/2507.13868/) (2025)
- [Omni-Reward: Towards Generalist Omni-Modal Reward Modeling with Free-Form Preferences](https://mlsanity.com/paper/2510.23451/) (2025)
- [Context-Parametric Inversion: Why Instruction Finetuning Can Worsen Context Reliance](https://mlsanity.com/paper/2410.10796/) (2024)
- [DETAM: Defending LLMs Against Jailbreak Attacks via Targeted Attention Modification](https://mlsanity.com/paper/2504.13562/) (2025)
- [Interpretation Meets Safety: A Survey on Interpretation Methods and Tools for Improving LLM Safety](https://mlsanity.com/paper/2506.05451/) (2025)
- [Attention is All You Need to Defend Against Indirect Prompt Injection Attacks in LLMs](https://mlsanity.com/paper/2512.08417/) (2025)
- [Whispers that Shake Foundations: Analyzing and Mitigating False Premise Hallucinations in Large Language Models](https://mlsanity.com/paper/2402.19103/) (2024)
- [A Reality Check on Context Utilisation for Retrieval-Augmented Generation](https://mlsanity.com/paper/2412.17031/) (2024)
- [Dynamic Attention-Guided Context Decoding for Mitigating Context Faithfulness Hallucinations in Large Language Models](https://mlsanity.com/paper/2501.01059/) (2025)

## Abstract (arXiv)

Recently, retrieval augmentation and tool augmentation have demonstrated a remarkable capability to expand the internal memory boundaries of language models (LMs) by providing external context. However, internal memory and external context inevitably clash, leading to knowledge conflicts within LMs. In this paper, we aim to interpret the mechanism of knowledge conflicts through the lens of information flow, and then mitigate conflicts by precise interventions at the pivotal point. We find there are some attention heads with opposite effects in the later layers, where memory heads can recall knowledge from internal memory, and context heads can retrieve knowledge from external context. Moreover, we reveal that the pivotal point at which knowledge conflicts emerge in LMs is the integration of inconsistent information flows by memory heads and context heads. Inspired by the insights, we propose a novel method called Pruning Head via PatH PatcHing (PH3), which can efficiently mitigate knowledge conflicts by pruning conflicting attention heads without updating model parameters. PH3 can flexibly control eight LMs to use internal memory (uparrow 44.0%) or external context (uparrow 38.5%). Moreover, PH3 can also improve the performance of LMs on open-domain QA tasks. We also conduct extensive experiments to demonstrate the cross-model, cross-relation, and cross-format generalization of our method.