# Cognitive BPM as an Equalizer: Improving Access and Efficiency for Employees with (and without) Cognitive Disabilities

arXiv: https://arxiv.org/abs/2401.06375 · HTML: https://mlsanity.com/paper/2401.06375/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 2 of its 50 references that are in the map.
- First posted on arXiv 12 Jan 2024.

## Builds on (most cited first, 2 of 2)

- [GPT-4 Technical Report](https://mlsanity.com/paper/2303.08774/) (2023)
- [ProcessGPT: Transforming Business Process Management with Generative Artificial Intelligence](https://mlsanity.com/paper/2306.01771/) (2023)

## Abstract (arXiv)

We examine ProcessGPT, an AI model designed to automate, augment, and improve business processes, to study the challenges of managing business processes within the cognitive limitations of the human workforce, particularly individuals with cognitive disabilities. ProcessGPT provides a blueprint for designing efficient business processes that take into account human cognitive limitations. By viewing this through the lens of cognitive disabilities, we show that ProcessGPT improves process usability for individuals with and without cognitive disabilities. We also demonstrate that organizations implementing ProcessGPT-like capabilities will realize increased productivity, morale, and inclusion.