# Convergences and Divergences between Automatic Assessment and Human Evaluation: Insights from Comparing ChatGPT-Generated Translation and Neural Machine Translation

arXiv: https://arxiv.org/abs/2401.05176 · HTML: https://mlsanity.com/paper/2401.05176/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 14 of its 46 references that are in the map.
- First posted on arXiv 10 Jan 2024.

## Builds on (most cited first, 14 of 14)

- [Language Models are Few-Shot Learners](https://mlsanity.com/paper/2005.14165/) (2020)
- [PaLM: Scaling Language Modeling with Pathways](https://mlsanity.com/paper/2204.02311/) (2022)
- [Learning Phrase Representations using RNN Encoder-Decoder for Statistical Machine Translation](https://mlsanity.com/paper/1406.1078/) (2014)
- [Large Language Models Are State-of-the-Art Evaluators of Translation Quality](https://mlsanity.com/paper/2302.14520/) (2023)
- [How Good Are GPT Models at Machine Translation? A Comprehensive Evaluation](https://mlsanity.com/paper/2302.09210/) (2023)
- [QuestEval: Summarization Asks for Fact-based Evaluation](https://mlsanity.com/paper/2103.12693/) (2021)
- [What Language Model Architecture and Pretraining Objective Work Best for Zero-Shot Generalization?](https://mlsanity.com/paper/2204.05832/) (2022)
- [Towards Making the Most of ChatGPT for Machine Translation](https://mlsanity.com/paper/2303.13780/) (2023)
- [Achieving Human Parity on Automatic Chinese to English News Translation](https://mlsanity.com/paper/1803.05567/) (2018)
- [Document-Level Machine Translation with Large Language Models](https://mlsanity.com/paper/2304.02210/) (2023)
- [Error Analysis Prompting Enables Human-Like Translation Evaluation in Large Language Models](https://mlsanity.com/paper/2303.13809/) (2023)
- [Large language models effectively leverage document-level context for literary translation, but critical errors persist](https://mlsanity.com/paper/2304.03245/) (2023)
- [Unifying the Perspectives of NLP and Software Engineering: A Survey on Language Models for Code](https://mlsanity.com/paper/2311.07989/) (2023)
- [Augmenting Large Language Model Translators via Translation Memories](https://mlsanity.com/paper/2305.17367/) (2023)

## Abstract (arXiv)

Large language models have demonstrated parallel and even superior translation performance compared to neural machine translation (NMT) systems. However, existing comparative studies between them mainly rely on automated metrics, raising questions into the feasibility of these metrics and their alignment with human judgment. The present study investigates the convergences and divergences between automated metrics and human evaluation in assessing the quality of machine translation from ChatGPT and three NMT systems. To perform automatic assessment, four automated metrics are employed, while human evaluation incorporates the DQF-MQM error typology and six rubrics. Notably, automatic assessment and human evaluation converge in measuring formal fidelity (e.g., error rates), but diverge when evaluating semantic and pragmatic fidelity, with automated metrics failing to capture the improvement of ChatGPT's translation brought by prompt engineering. These results underscore the indispensable role of human judgment in evaluating the performance of advanced translation tools at the current stage.