# OmniDialog: An Omnipotent Pre-training Model for Task-Oriented Dialogue System

arXiv: https://arxiv.org/abs/2312.16864 · HTML: https://mlsanity.com/paper/2312.16864/

## Key facts

- Cited by 4 papers in the map (data through 14 Oct 2026).
- Builds on 63 of its 81 references that are in the map.
- First posted on arXiv 28 Dec 2023.

## Builds on (most cited first, 30 of 63)

- [Attention Is All You Need](https://mlsanity.com/paper/1706.03762/) (2017)
- [BERT: Pre-training of Deep Bidirectional Transformers for Language Understanding](https://mlsanity.com/paper/1810.04805/) (2018)
- [Adam: A Method for Stochastic Optimization](https://mlsanity.com/paper/1412.6980/) (2014)
- [Language Models are Few-Shot Learners](https://mlsanity.com/paper/2005.14165/) (2020)
- [Exploring the Limits of Transfer Learning with a Unified Text-to-Text Transformer](https://mlsanity.com/paper/1910.10683/) (2019)
- [BART: Denoising Sequence-to-Sequence Pre-training for Natural Language Generation, Translation, and Comprehension](https://mlsanity.com/paper/1910.13461/) (2019)
- [GLUE: A Multi-Task Benchmark and Analysis Platform for Natural Language Understanding](https://mlsanity.com/paper/1804.07461/) (2018)
- [SQuAD: 100,000+ Questions for Machine Comprehension of Text](https://mlsanity.com/paper/1606.05250/) (2016)
- [The Power of Scale for Parameter-Efficient Prompt Tuning](https://mlsanity.com/paper/2104.08691/) (2021)
- [Finetuned Language Models Are Zero-Shot Learners](https://mlsanity.com/paper/2109.01652/) (2021)
- [Deep contextualized word representations](https://mlsanity.com/paper/1802.05365/) (2018)
- [Pre-train, Prompt, and Predict: A Systematic Survey of Prompting Methods in Natural Language Processing](https://mlsanity.com/paper/2107.13586/) (2021)
- [HuggingFace's Transformers: State-of-the-art Natural Language Processing](https://mlsanity.com/paper/1910.03771/) (2019)
- [Multitask Prompted Training Enables Zero-Shot Task Generalization](https://mlsanity.com/paper/2110.08207/) (2021)
- [Don't Give Me the Details, Just the Summary! Topic-Aware Convolutional Neural Networks for Extreme Summarization](https://mlsanity.com/paper/1808.08745/) (2018)
- [Get To The Point: Summarization with Pointer-Generator Networks](https://mlsanity.com/paper/1704.04368/) (2017)
- [PEGASUS: Pre-training with Extracted Gap-sentences for Abstractive Summarization](https://mlsanity.com/paper/1912.08777/) (2019)
- [DialoGPT: Large-Scale Generative Pre-training for Conversational Response Generation](https://mlsanity.com/paper/1911.00536/) (2019)
- [MultiWOZ -- A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling](https://mlsanity.com/paper/1810.00278/) (2018)
- [Text Summarization with Pretrained Encoders](https://mlsanity.com/paper/1908.08345/) (2019)
- [SAMSum Corpus: A Human-annotated Dialogue Dataset for Abstractive Summarization](https://mlsanity.com/paper/1911.12237/) (2019)
- [Efficient Intent Detection with Dual Sentence Encoders](https://mlsanity.com/paper/2003.04807/) (2020)
- [An Evaluation Dataset for Intent Classification and Out-of-Scope Prediction](https://mlsanity.com/paper/1909.02027/) (2019)
- [Snips Voice Platform: an embedded Spoken Language Understanding system for private-by-design voice interfaces](https://mlsanity.com/paper/1805.10190/) (2018)
- [A Simple Language Model for Task-Oriented Dialogue](https://mlsanity.com/paper/2005.00796/) (2020)
- [A Network-based End-to-End Trainable Task-oriented Dialogue System](https://mlsanity.com/paper/1604.04562/) (2016)
- [SPoT: Better Frozen Model Adaptation through Soft Prompt Transfer](https://mlsanity.com/paper/2110.07904/) (2021)
- [Transferable Multi-Domain State Generator for Task-Oriented Dialogue Systems](https://mlsanity.com/paper/1905.08743/) (2019)
- [Multilingual Universal Sentence Encoder for Semantic Retrieval](https://mlsanity.com/paper/1907.04307/) (2019)
- [TOD-BERT: Pre-trained Natural Language Understanding for Task-Oriented Dialogue](https://mlsanity.com/paper/2004.06871/) (2020)

## Built on by (most cited first, 4 of 4)

- [A Survey on Recent Advances in LLM-Based Multi-turn Dialogue Systems](https://mlsanity.com/paper/2402.18013/) (2024)
- [MCFNet: A Multimodal Collaborative Fusion Network for Fine-Grained Semantic Classification](https://mlsanity.com/paper/2505.23365/) (2025)
- [ESAinsTOD: A Unified End-to-End Schema-Aware Instruction-Tuning Framework for Task-Oriented Dialog Modeling](https://mlsanity.com/paper/2603.09691/) (2026)
- [Discourse Coherence and Response-Guided Context Rewriting for Multi-Party Dialogue Generation](https://mlsanity.com/paper/2604.06784/) (2026)

## Abstract (arXiv)

Pre-trained conversation models (PCMs) have demonstrated remarkable results in task-oriented dialogue (TOD) systems. Many PCMs focus predominantly on dialogue management tasks like dialogue state tracking, dialogue generation tasks like response generation, or both. However, the existing PCMs seldom consider dialogue comprehension tasks, such as dialogue question answering and summarization tasks. These tasks allow PCMs to glean dialogue context from various angles. This observation naturally raises the question: Can the performance of downstream dialogue tasks be enhanced if a PCM is pre-trained on dialogue management, generation, and comprehension tasks? To investigate this, we proposed an Omnipotent Dialogue pre-training model (OmniDialog). It unifies these three dialogue tasks into a monolithic framework by multi-task learning, fostering inter-task communication. The pre-training corpus of OmniDialog spans 7 dialogue-focused tasks, drawing from 15 datasets and encompassing over 3.2 million dialogue utterances. To our knowledge, OmniDialog is a pioneering PCM pre-trained across dialogue management, generation, and comprehension domains. We evaluated its performance across four tasks: dialogue summarization, end-to-end dialogue modeling, dialogue state tracking, and intent classification. The results underscore its efficacy in domain transfer learning, low-resource, and full-dataset scenarios. Furthermore, to glean a nuanced understanding of OmniDialog's strengths and potential pitfalls, we designed a fine-grained analysis framework for dialogue-centric tasks. Experimental results show that the OmniDialog is good at hard samples, such as long dialogues and lengthy responses.