# Thinking Assistants: LLM-Based Conversational Assistants that Help Users Think By Asking rather than Answering

arXiv: https://arxiv.org/abs/2312.06024 · HTML: https://mlsanity.com/paper/2312.06024/

## Key facts

- Cited by 4 papers in the map (data through 14 Oct 2026).
- Placed in Reasoning benchmarks and evaluation, one of 17 directions in LLM reasoning.
- Builds on 5 of its 71 references that are in the map.
- First posted on arXiv 10 Dec 2023.

## Placed in

- LLM reasoning / [Reasoning benchmarks and evaluation](https://mlsanity.com/lr/reasoning-benchmarks-and-evaluation/)

## Builds on (most cited first, 5 of 5)

- [On the Origin of Hallucinations in Conversational Models: Is it the Datasets or the Models?](https://mlsanity.com/paper/2204.07931/) (2022)
- [Towards a Science of Human-AI Decision Making: A Survey of Empirical Studies](https://mlsanity.com/paper/2112.11471/) (2021)
- [DICES Dataset: Diversity in Conversational AI Evaluation for Safety](https://mlsanity.com/paper/2306.11247/) (2023)
- [Understanding the Benefits and Challenges of Using Large Language Model-based Conversational Agents for Mental Well-being Support](https://mlsanity.com/paper/2307.15810/) (2023)
- [Appropriateness is all you need!](https://mlsanity.com/paper/2304.14553/) (2023)

## Built on by (most cited first, 4 of 4)

- [Agentic Large Language Models, a survey](https://mlsanity.com/paper/2503.23037/) (2025)
- [Conversational Agents as Catalysts for Critical Thinking: Challenging Design Fixation in Group Design](https://mlsanity.com/paper/2406.11125/) (2024)
- [LGMT: Logic-Grounded Metamorphic Testing for Evaluating the Reasoning Reliability of LLMs](https://mlsanity.com/paper/2605.23965/) (2026)
- [Asking Questions the Right Way: A Multi-Agent Conversational System for Prompt Formulation in Complex Task Resolution](https://mlsanity.com/paper/2608.01366/) (2026)

## Abstract (arXiv)

Many AI systems focus solely on providing solutions or explaining outcomes. However, complex tasks like research and strategic thinking often benefit from a more comprehensive approach to augmenting the thinking process rather than passively getting information. We introduce the concept of "Thinking Assistant", a new genre of assistants that help users improve decision-making with a combination of asking reflection questions based on expert knowledge. Through our lab study (N=80), these Large Language Model (LLM) based Thinking Assistants were better able to guide users to make important decisions, compared with conversational agents that only asked questions, provided advice, or neither. Based on the results, we develop a Thinking Assistant in academic career development, determining research trajectory or developing one's unique research identity, which requires deliberation, reflection and experts' advice accordingly. In a longitudinal deployment with 223 conversations, participants responded positively to approximately 65% of the responses. Our work proposes directions for developing more effective LLM agents. Rather than adhering to the prevailing authoritative approach of generating definitive answers, LLM agents aimed at assisting with cognitive enhancement should prioritize fostering reflection. They should initially provide responses designed to prompt thoughtful consideration through inquiring, followed by offering advice only after gaining a deeper understanding of the user's context and needs.
