# Searching for Snippets of Open-Domain Dialogue in Task-Oriented Dialogue Datasets

arXiv: https://arxiv.org/abs/2311.14076 · HTML: https://mlsanity.com/paper/2311.14076/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 16 of its 29 references that are in the map.
- First posted on arXiv 23 Nov 2023.

## Builds on (most cited first, 16 of 16)

- [Sentence-BERT: Sentence Embeddings using Siamese BERT-Networks](https://mlsanity.com/paper/1908.10084/) (2019)
- [UMAP: Uniform Manifold Approximation and Projection for Dimension Reduction](https://mlsanity.com/paper/1802.03426/) (2018)
- [DialoGPT: Large-Scale Generative Pre-training for Conversational Response Generation](https://mlsanity.com/paper/1911.00536/) (2019)
- [BERTopic: Neural topic modeling with a class-based TF-IDF procedure](https://mlsanity.com/paper/2203.05794/) (2022)
- [MultiWOZ -- A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling](https://mlsanity.com/paper/1810.00278/) (2018)
- [Making Monolingual Sentence Embeddings Multilingual using Knowledge Distillation](https://mlsanity.com/paper/2004.09813/) (2020)
- [Recipes for building an open-domain chatbot](https://mlsanity.com/paper/2004.13637/) (2020)
- [Towards a Human-like Open-Domain Chatbot](https://mlsanity.com/paper/2001.09977/) (2020)
- [Towards Scalable Multi-domain Conversational Agents: The Schema-Guided Dialogue Dataset](https://mlsanity.com/paper/1909.05855/) (2019)
- [A Simple Language Model for Task-Oriented Dialogue](https://mlsanity.com/paper/2005.00796/) (2020)
- [Augmented SBERT: Data Augmentation Method for Improving Bi-Encoders for Pairwise Sentence Scoring Tasks](https://mlsanity.com/paper/2010.08240/) (2020)
- [Recent Advances in Deep Learning Based Dialogue Systems: A Systematic Survey](https://mlsanity.com/paper/2105.04387/) (2021)
- [Survey on Evaluation Methods for Dialogue Systems](https://mlsanity.com/paper/1905.04071/) (2019)
- [Learning End-to-End Goal-Oriented Dialog](https://mlsanity.com/paper/1605.07683/) (2016)
- [Fusing task-oriented and open-domain dialogues in conversational agents](https://mlsanity.com/paper/2109.04137/) (2021)
- [Token Sequence Labeling vs. Clause Classification for English Emotion Stimulus Detection](https://mlsanity.com/paper/2010.07557/) (2020)

## Abstract (arXiv)

Most existing dialogue corpora and models have been designed to fit into 2 predominant categories : task-oriented dialogues portray functional goals, such as making a restaurant reservation or booking a plane ticket, while chit-chat/open-domain dialogues focus on holding a socially engaging talk with a user. However, humans tend to seamlessly switch between modes and even use chitchat to enhance task-oriented conversations. To bridge this gap, new datasets have recently been created, blending both communication modes into conversation examples. The approaches used tend to rely on adding chit-chat snippets to pre-existing, human-generated task-oriented datasets. Given the tendencies observed in humans, we wonder however if the latter do not textitalready hold chit-chat sequences. By using topic modeling and searching for topics which are most similar to a set of keywords related to social talk, we explore the training sets of Schema-Guided Dialogues and MultiWOZ. Our study shows that sequences related to social talk are indeed naturally present, motivating further research on ways chitchat is combined into task-oriented dialogues.