# An Empathetic User-Centric Chatbot for Emotional Support

arXiv: https://arxiv.org/abs/2311.09271 · HTML: https://mlsanity.com/paper/2311.09271/

## Key facts

- Cited by 3 papers in the map (data through 14 Oct 2026).
- Builds on 13 of its 24 references that are in the map.
- First posted on arXiv 15 Nov 2023.

## Builds on (most cited first, 13 of 13)

- [Training language models to follow instructions with human feedback](https://mlsanity.com/paper/2203.02155/) (2022)
- [Llama 2: Open Foundation and Fine-Tuned Chat Models](https://mlsanity.com/paper/2307.09288/) (2023)
- [Direct Preference Optimization: Your Language Model is Secretly a Reward Model](https://mlsanity.com/paper/2305.18290/) (2023)
- [Constitutional AI: Harmlessness from AI Feedback](https://mlsanity.com/paper/2212.08073/) (2022)
- [Self-Instruct: Aligning Language Models with Self-Generated Instructions](https://mlsanity.com/paper/2212.10560/) (2022)
- [Scaling Laws for Reward Model Overoptimization](https://mlsanity.com/paper/2210.10760/) (2022)
- [A General Language Assistant as a Laboratory for Alignment](https://mlsanity.com/paper/2112.00861/) (2021)
- [GLM-130B: An Open Bilingual Pre-trained Model](https://mlsanity.com/paper/2210.02414/) (2022)
- [RLAIF vs. RLHF: Scaling Reinforcement Learning from Human Feedback with AI Feedback](https://mlsanity.com/paper/2309.00267/) (2023)
- [Efficient and Effective Text Encoding for Chinese LLaMA and Alpaca](https://mlsanity.com/paper/2304.08177/) (2023)
- [RoleLLM: Benchmarking, Eliciting, and Enhancing Role-Playing Abilities of Large Language Models](https://mlsanity.com/paper/2310.00746/) (2023)
- [WikiChat: Stopping the Hallucination of Large Language Model Chatbots by Few-Shot Grounding on Wikipedia](https://mlsanity.com/paper/2305.14292/) (2023)
- [One Epoch Is All You Need](https://mlsanity.com/paper/1906.06669/) (2019)

## Built on by (most cited first, 3 of 3)

- [Dynamic Generation of Personalities with Large Language Models](https://mlsanity.com/paper/2404.07084/) (2024)
- [Improving Emotional Support Delivery in Text-Based Community Safety Reporting Using Large Language Models](https://mlsanity.com/paper/2409.15706/) (2024)
- [TCEval: Using Thermal Comfort to Assess Cognitive and Perceptual Abilities of AI](https://mlsanity.com/paper/2512.23217/) (2025)

## Abstract (arXiv)

This paper explores the intersection of Otome Culture and artificial intelligence, particularly focusing on how Otome-oriented games fulfill the emotional needs of young women. These games, which are deeply rooted in a subcultural understanding of love, provide players with feelings of satisfaction, companionship, and protection through carefully crafted narrative structures and character development. With the proliferation of Large Language Models (LLMs), there is an opportunity to transcend traditional static game narratives and create dynamic, emotionally responsive interactions. We present a case study of Tears of Themis, where we have integrated LLM technology to enhance the interactive experience. Our approach involves augmenting existing game narratives with a Question and Answer (QA) system, enriched through data augmentation and emotional enhancement techniques, resulting in a chatbot that offers realistic and supportive companionship.