# Incorporating Worker Perspectives into MTurk Annotation Practices for NLP

arXiv: https://arxiv.org/abs/2311.02802 · HTML: https://mlsanity.com/paper/2311.02802/

## Key facts

- Cited by 18 papers in the map (data through 14 Oct 2026).
- Builds on 8 of its 33 references that are in the map.
- First posted on arXiv 6 Nov 2023.

## Builds on (most cited first, 8 of 8)

- [ChatGPT Outperforms Crowd-Workers for Text-Annotation Tasks](https://mlsanity.com/paper/2303.15056/) (2023)
- [Social Bias Frames: Reasoning about Social and Power Implications of Language](https://mlsanity.com/paper/1911.03891/) (2019)
- [Measurement and Fairness](https://mlsanity.com/paper/1912.05511/) (2019)
- [Artificial Artificial Artificial Intelligence: Crowd Workers Widely Use Large Language Models for Text Production Tasks](https://mlsanity.com/paper/2306.07899/) (2023)
- [The Perils of Using Mechanical Turk to Evaluate Open-Ended Text Generation](https://mlsanity.com/paper/2109.06835/) (2021)
- [Beyond Fair Pay: Ethical Implications of NLP Crowdsourcing](https://mlsanity.com/paper/2104.10097/) (2021)
- [A Data-Driven Analysis of Workers' Earnings on Amazon Mechanical Turk](https://mlsanity.com/paper/1712.05796/) (2017)
- [Quantifying and Avoiding Unfair Qualification Labour in Crowdsourcing](https://mlsanity.com/paper/2105.12762/) (2021)

## Built on by (most cited first, 18 of 18)

- [Quantifying the Persona Effect in LLM Simulations](https://mlsanity.com/paper/2402.10811/) (2024)
- [The Perspectivist Paradigm Shift: Assumptions and Challenges of Capturing Human Labels](https://mlsanity.com/paper/2405.05860/) (2024)
- [Better Synthetic Data by Retrieving and Transforming Existing Datasets](https://mlsanity.com/paper/2404.14361/) (2024)
- [LLM Self-Correction with DeCRIM: Decompose, Critique, and Refine for Enhanced Following of Instructions with Multiple Constraints](https://mlsanity.com/paper/2410.06458/) (2024)
- [Mapping Social Choice Theory to RLHF](https://mlsanity.com/paper/2404.13038/) (2024)
- [Advancing Social Intelligence in AI Agents: Technical Challenges and Open Questions](https://mlsanity.com/paper/2404.11023/) (2024)
- [Efficacy of Language Model Self-Play in Non-Zero-Sum Games](https://mlsanity.com/paper/2406.18872/) (2024)
- [Re-examining Sexism and Misogyny Classification with Annotator Attitudes](https://mlsanity.com/paper/2410.03543/) (2024)
- [LLMs as Span Annotators: A Comparative Study of LLMs and Humans](https://mlsanity.com/paper/2504.08697/) (2025)
- [ARTICLE: Annotator Reliability Through In-Context Learning](https://mlsanity.com/paper/2409.12218/) (2024)
- [The Impact of Annotator Personas on LLM Behavior Across the Perspectivism Spectrum](https://mlsanity.com/paper/2508.17164/) (2025)
- [Ethics Whitepaper: Whitepaper on Ethical Research into Large Language Models](https://mlsanity.com/paper/2410.19812/) (2024)
- [Aligning NLP Models with Target Population Perspectives using PAIR: Population-Aligned Instance Replication](https://mlsanity.com/paper/2501.06826/) (2025)
- [The Majority Vote Paradigm Shift: When Popular Meets Optimal](https://mlsanity.com/paper/2502.12581/) (2025)
- [Balancing Quality and Variation: Spam Filtering Distorts Data Label Distributions](https://mlsanity.com/paper/2509.08217/) (2025)
- [Hypernetworks for Perspectivist Adaptation](https://mlsanity.com/paper/2510.13259/) (2025)
- [Rater State Bias in RLHF Preference Data: An Audit Framework](https://mlsanity.com/paper/2607.16195/) (2026)
- [Pushback in a Haystack: Language Models Respond to Factual Errors Ambiguously and Ineffectively](https://mlsanity.com/paper/2610.17703/) (2026)

## Abstract (arXiv)

Current practices regarding data collection for natural language processing on Amazon Mechanical Turk (MTurk) often rely on a combination of studies on data quality and heuristics shared among NLP researchers. However, without considering the perspectives of MTurk workers, these approaches are susceptible to issues regarding workers' rights and poor response quality. We conducted a critical literature review and a survey of MTurk workers aimed at addressing open questions regarding best practices for fair payment, worker privacy, data quality, and considering worker incentives. We found that worker preferences are often at odds with received wisdom among NLP researchers. Surveyed workers preferred reliable, reasonable payments over uncertain, very high payments; reported frequently lying on demographic questions; and expressed frustration at having work rejected with no explanation. We also found that workers view some quality control methods, such as requiring minimum response times or Master's qualifications, as biased and largely ineffective. Based on the survey results, we provide recommendations on how future NLP studies may better account for MTurk workers' experiences in order to respect workers' rights and improve data quality.
