# Beyond Factuality: A Comprehensive Evaluation of Large Language Models as Knowledge Generators

arXiv: https://arxiv.org/abs/2310.07289 · HTML: https://mlsanity.com/paper/2310.07289/

## Key facts

- Cited by 43 papers in the map (data through 14 Oct 2026).
- Builds on 47 of its 65 references that are in the map.
- First posted on arXiv 11 Oct 2023.

## Builds on (most cited first, 30 of 47)

- [GPT-4 Technical Report](https://mlsanity.com/paper/2303.08774/) (2023)
- [Training language models to follow instructions with human feedback](https://mlsanity.com/paper/2203.02155/) (2022)
- [Exploring the Limits of Transfer Learning with a Unified Text-to-Text Transformer](https://mlsanity.com/paper/1910.10683/) (2019)
- [LLaMA: Open and Efficient Foundation Language Models](https://mlsanity.com/paper/2302.13971/) (2023)
- [Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks](https://mlsanity.com/paper/2005.11401/) (2020)
- [SQuAD: 100,000+ Questions for Machine Comprehension of Text](https://mlsanity.com/paper/1606.05250/) (2016)
- [Dense Passage Retrieval for Open-Domain Question Answering](https://mlsanity.com/paper/2004.04906/) (2020)
- [Finetuned Language Models Are Zero-Shot Learners](https://mlsanity.com/paper/2109.01652/) (2021)
- [Survey of Hallucination in Natural Language Generation](https://mlsanity.com/paper/2202.03629/) (2022)
- [Language Models (Mostly) Know What They Know](https://mlsanity.com/paper/2207.05221/) (2022)
- [FEVER: a large-scale dataset for Fact Extraction and VERification](https://mlsanity.com/paper/1803.05355/) (2018)
- [FActScore: Fine-grained Atomic Evaluation of Factual Precision in Long Form Text Generation](https://mlsanity.com/paper/2305.14251/) (2023)
- [Leveraging Passage Retrieval with Generative Models for Open Domain Question Answering](https://mlsanity.com/paper/2007.01282/) (2020)
- [On Faithfulness and Factuality in Abstractive Summarization](https://mlsanity.com/paper/2005.00661/) (2020)
- [SelfCheckGPT: Zero-Resource Black-Box Hallucination Detection for Generative Large Language Models](https://mlsanity.com/paper/2303.08896/) (2023)
- [Siren's Song in the AI Ocean: A Survey on Hallucination in Large Language Models](https://mlsanity.com/paper/2309.01219/) (2023)
- [Retrieval Augmentation Reduces Hallucination in Conversation](https://mlsanity.com/paper/2104.07567/) (2021)
- [Evaluating the Factual Consistency of Abstractive Text Summarization](https://mlsanity.com/paper/1910.12840/) (2019)
- [KILT: a Benchmark for Knowledge Intensive Language Tasks](https://mlsanity.com/paper/2009.02252/) (2020)
- [Fact or Fiction: Verifying Scientific Claims](https://mlsanity.com/paper/2004.14974/) (2020)
- [Wizard of Wikipedia: Knowledge-Powered Conversational agents](https://mlsanity.com/paper/1811.01241/) (2018)
- [ColBERTv2: Effective and Efficient Retrieval via Lightweight Late Interaction](https://mlsanity.com/paper/2112.01488/) (2021)
- [Asking and Answering Questions to Evaluate the Factual Consistency of Summaries](https://mlsanity.com/paper/2004.04228/) (2020)
- [A Survey of Hallucination in Large Foundation Models](https://mlsanity.com/paper/2309.05922/) (2023)
- [Check Your Facts and Try Again: Improving Large Language Models with External Knowledge and Automated Feedback](https://mlsanity.com/paper/2302.12813/) (2023)
- [Large Language Models for Information Retrieval: A Survey](https://mlsanity.com/paper/2308.07107/) (2023)
- [Evaluating Verifiability in Generative Search Engines](https://mlsanity.com/paper/2304.09848/) (2023)
- [Generate rather than Retrieve: Large Language Models are Strong Context Generators](https://mlsanity.com/paper/2209.10063/) (2022)
- [Understanding Factuality in Abstractive Summarization with FRANK: A Benchmark for Factuality Metrics](https://mlsanity.com/paper/2104.13346/) (2021)
- [Get Your Vitamin C! Robust Fact Verification with Contrastive Evidence](https://mlsanity.com/paper/2103.08541/) (2021)

## Built on by (most cited first, 30 of 43)

- [Knowledge Conflicts for LLMs: A Survey](https://mlsanity.com/paper/2403.08319/) (2024)
- [Generate-then-Ground in Retrieval-Augmented Generation for Multi-hop Question Answering](https://mlsanity.com/paper/2406.14891/) (2024)
- [Blinded by Generated Contexts: How Language Models Merge Generated and Retrieved Contexts When Knowledge Conflicts?](https://mlsanity.com/paper/2401.11911/) (2024)
- [Insight Over Sight: Exploring the Vision-Knowledge Conflicts in Multimodal LLMs](https://mlsanity.com/paper/2410.08145/) (2024)
- [Don't Just Say "I don't know"! Self-aligning Large Language Models for Responding to Unknown Questions with Explanations](https://mlsanity.com/paper/2402.15062/) (2024)
- [Beyond Two-Stage Training: Cooperative SFT and RL for LLM Reasoning](https://mlsanity.com/paper/2509.06948/) (2025)
- [WatME: Towards Lossless Watermarking Through Lexical Redundancy](https://mlsanity.com/paper/2311.09832/) (2023)
- [HaluEval-Wild: Evaluating Hallucinations of Language Models in the Wild](https://mlsanity.com/paper/2403.04307/) (2024)
- [HalluDial: A Large-Scale Benchmark for Automatic Dialogue-Level Hallucination Evaluation](https://mlsanity.com/paper/2406.07070/) (2024)
- [Beyond the Turn-Based Game: Enabling Real-Time Conversations with Duplex Models](https://mlsanity.com/paper/2406.15718/) (2024)
- [FactBench: A Dynamic Benchmark for In-the-Wild Language Model Factuality Evaluation](https://mlsanity.com/paper/2410.22257/) (2024)
- [Improving Factual Consistency for Knowledge-Grounded Dialogue Systems via Knowledge Enhancement and Alignment](https://mlsanity.com/paper/2310.08372/) (2023)
- [LLMAEL: Large Language Models are Good Context Augmenters for Entity Linking](https://mlsanity.com/paper/2407.04020/) (2024)
- [CoheMark: A Novel Sentence-Level Watermark for Enhanced Text Quality](https://mlsanity.com/paper/2504.17309/) (2025)
- [Vulnerability-Aware Alignment: Mitigating Uneven Forgetting in Harmful Fine-Tuning](https://mlsanity.com/paper/2506.03850/) (2025)
- [DiaHalu: A Dialogue-level Hallucination Evaluation Benchmark for Large Language Models](https://mlsanity.com/paper/2403.00896/) (2024)
- [SciHorizon: Benchmarking AI-for-Science Readiness from Scientific Data to Large Language Models](https://mlsanity.com/paper/2503.13503/) (2025)
- [Towards Acyclic Preference Evaluation of Language Models via Multiple Evaluators](https://mlsanity.com/paper/2410.12869/) (2024)
- [Consensus Entropy: Harnessing Multi-VLM Agreement for Self-Verifying and Self-Improving OCR](https://mlsanity.com/paper/2504.11101/) (2025)
- [KnowTuning: Knowledge-aware Fine-tuning for Large Language Models](https://mlsanity.com/paper/2402.11176/) (2024)
- [ERBench: An Entity-Relationship based Automatically Verifiable Hallucination Benchmark for Large Language Models](https://mlsanity.com/paper/2403.05266/) (2024)
- [Enhancing Uncertainty Modeling with Semantic Graph for Hallucination Detection](https://mlsanity.com/paper/2501.02020/) (2025)
- [A Survey of Automatic Hallucination Evaluation on Natural Language Generation](https://mlsanity.com/paper/2404.12041/) (2024)
- [Beyond Persuasion: Towards Conversational Recommender System with Credible Explanations](https://mlsanity.com/paper/2409.14399/) (2024)
- [FinMMR: Make Financial Numerical Reasoning More Multimodal, Comprehensive, and Challenging](https://mlsanity.com/paper/2508.04625/) (2025)
- [NeuroGenPoisoning: Neuron-Guided Attacks on Retrieval-Augmented Generation of LLM via Genetic Optimization of External Knowledge](https://mlsanity.com/paper/2510.21144/) (2025)
- [Evaluating LLMs' Assessment of Mixed-Context Hallucination Through the Lens of Summarization](https://mlsanity.com/paper/2503.01670/) (2025)
- [ECKGBench: Benchmarking Large Language Models in E-commerce Leveraging Knowledge Graph](https://mlsanity.com/paper/2503.15990/) (2025)
- [How Does Response Length Affect Long-Form Factuality](https://mlsanity.com/paper/2505.23295/) (2025)
- [Understanding Verbatim Memorization in LLMs Through Circuit Discovery](https://mlsanity.com/paper/2506.21588/) (2025)

## Abstract (arXiv)

Large language models (LLMs) outperform information retrieval techniques for downstream knowledge-intensive tasks when being prompted to generate world knowledge. However, community concerns abound regarding the factuality and potential implications of using this uncensored knowledge. In light of this, we introduce CONNER, a COmpreheNsive kNowledge Evaluation fRamework, designed to systematically and automatically evaluate generated knowledge from six important perspectives -- Factuality, Relevance, Coherence, Informativeness, Helpfulness and Validity. We conduct an extensive empirical analysis of the generated knowledge from three different types of LLMs on two widely studied knowledge-intensive tasks, i.e., open-domain question answering and knowledge-grounded dialogue. Surprisingly, our study reveals that the factuality of generated knowledge, even if lower, does not significantly hinder downstream tasks. Instead, the relevance and coherence of the outputs are more important than small factual mistakes. Further, we show how to use CONNER to improve knowledge-intensive tasks by designing two strategies: Prompt Engineering and Knowledge Selection. Our evaluation code and LLM-generated knowledge with human annotations will be released to facilitate future research.
