# Generalizable Error Modeling for Human Data Annotation: Evidence From an Industry-Scale Search Data Annotation Program

arXiv: https://arxiv.org/abs/2310.05286 · HTML: https://mlsanity.com/paper/2310.05286/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 14 of its 30 references that are in the map.
- First posted on arXiv 8 Oct 2023.

## Builds on (most cited first, 14 of 14)

- [Training language models to follow instructions with human feedback](https://mlsanity.com/paper/2203.02155/) (2022)
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- [Tabular Data: Deep Learning is Not All You Need](https://mlsanity.com/paper/2106.03253/) (2021)
- [Pervasive Label Errors in Test Sets Destabilize Machine Learning Benchmarks](https://mlsanity.com/paper/2103.14749/) (2021)
- [MultiVerS: Improving scientific claim verification with weak supervision and full-document context](https://mlsanity.com/paper/2112.01640/) (2021)
- [TACRED Revisited: A Thorough Evaluation of the TACRED Relation Extraction Task](https://mlsanity.com/paper/2004.14855/) (2020)
- [Annotation Error Detection: Analyzing the Past and Present for a More Coherent Future](https://mlsanity.com/paper/2206.02280/) (2022)
- [Active label cleaning for improved dataset quality under resource constraints](https://mlsanity.com/paper/2109.00574/) (2021)
- [Modeling and mitigating human annotation errors to design efficient stream processing systems with human-in-the-loop machine learning](https://mlsanity.com/paper/2007.03177/) (2020)
- [Sentiment analysis is not solved! Assessing and probing sentiment classification](https://mlsanity.com/paper/1906.05887/) (2019)
- [Best Practices for Managing Data Annotation Projects](https://mlsanity.com/paper/2009.11654/) (2020)
- [Predicting Annotation Difficulty to Improve Task Routing and Model Performance for Biomedical Information Extraction](https://mlsanity.com/paper/1905.07791/) (2019)
- [A Characterization of Prediction Errors](https://mlsanity.com/paper/1611.05955/) (2016)

## Abstract (arXiv)

Machine learning (ML) and artificial intelligence (AI) systems rely heavily on human-annotated data for training and evaluation. A major challenge in this context is the occurrence of annotation errors, as their effects can degrade model performance. This paper presents a predictive error model trained to detect potential errors in search relevance annotation tasks for three industry-scale ML applications (music streaming, video streaming, and mobile apps). Drawing on real-world data from an extensive search relevance annotation program, we demonstrate that errors can be predicted with moderate model performance (AUC=0.65-0.75) and that model performance generalizes well across applications (i.e., a global, task-agnostic model performs on par with task-specific models). In contrast to past research, which has often focused on predicting annotation labels from task-specific features, our model is trained to predict errors directly from a combination of task features and behavioral features derived from the annotation process, in order to achieve a high degree of generalizability. We demonstrate the usefulness of the model in the context of auditing, where prioritizing tasks with high predicted error probabilities considerably increases the amount of corrected annotation errors (e.g., 40% efficiency gains for the music streaming application). These results highlight that behavioral error detection models can yield considerable improvements in the efficiency and quality of data annotation processes. Our findings reveal critical insights into effective error management in the data annotation process, thereby contributing to the broader field of human-in-the-loop ML.