# Intuitive or Dependent? Investigating LLMs' Behavior Style to Conflicting Prompts

arXiv: https://arxiv.org/abs/2309.17415 · HTML: https://mlsanity.com/paper/2309.17415/

## Key facts

- Cited by 23 papers in the map (data through 14 Oct 2026).
- Placed in RAG robustness and adaptive retrieval, one of 15 directions in Retrieval-augmented generation.
- Builds on 21 of its 36 references that are in the map.
- First posted on arXiv 29 Sep 2023.

## Placed in

- Retrieval-augmented generation / [RAG robustness and adaptive retrieval](https://mlsanity.com/rag/rag-robustness-and-adaptive-retrieval/)

## Builds on (most cited first, 21 of 21)

- [Intriguing properties of neural networks](https://mlsanity.com/paper/1312.6199/) (2013)
- [WebGPT: Browser-assisted question-answering with human feedback](https://mlsanity.com/paper/2112.09332/) (2021)
- [Know What You Don't Know: Unanswerable Questions for SQuAD](https://mlsanity.com/paper/1806.03822/) (2018)
- [Calibrate Before Use: Improving Few-Shot Performance of Language Models](https://mlsanity.com/paper/2102.09690/) (2021)
- [Making Pre-trained Language Models Better Few-shot Learners](https://mlsanity.com/paper/2012.15723/) (2020)
- [Language Models Don't Always Say What They Think: Unfaithful Explanations in Chain-of-Thought Prompting](https://mlsanity.com/paper/2305.04388/) (2023)
- [Large Language Models Can Be Easily Distracted by Irrelevant Context](https://mlsanity.com/paper/2302.00093/) (2023)
- [Cross-Task Generalization via Natural Language Crowdsourcing Instructions](https://mlsanity.com/paper/2104.08773/) (2021)
- [It's Not Just Size That Matters: Small Language Models Are Also Few-Shot Learners](https://mlsanity.com/paper/2009.07118/) (2020)
- [Prompt Programming for Large Language Models: Beyond the Few-Shot Paradigm](https://mlsanity.com/paper/2102.07350/) (2021)
- [Entity-Based Knowledge Conflicts in Question Answering](https://mlsanity.com/paper/2109.05052/) (2021)
- [Adaptive Chameleon or Stubborn Sloth: Revealing the Behavior of Large Language Models in Knowledge Conflicts](https://mlsanity.com/paper/2305.13300/) (2023)
- [Prompting GPT-3 To Be Reliable](https://mlsanity.com/paper/2210.09150/) (2022)
- [PromptRobust: Towards Evaluating the Robustness of Large Language Models on Adversarial Prompts](https://mlsanity.com/paper/2306.04528/) (2023)
- [On the Robustness of ChatGPT: An Adversarial and Out-of-distribution Perspective](https://mlsanity.com/paper/2302.12095/) (2023)
- [Co-Writing Screenplays and Theatre Scripts with Language Models: An Evaluation by Industry Professionals](https://mlsanity.com/paper/2209.14958/) (2022)
- [Rich Knowledge Sources Bring Complex Knowledge Conflicts: Recalibrating Models to Reflect Conflicting Evidence](https://mlsanity.com/paper/2210.13701/) (2022)
- [Deceiving Google's Perspective API Built for Detecting Toxic Comments](https://mlsanity.com/paper/1702.08138/) (2017)
- [e-CARE: a New Dataset for Exploring Explainable Causal Reasoning](https://mlsanity.com/paper/2205.05849/) (2022)
- [On Robustness of Prompt-based Semantic Parsing with Large Pre-trained Language Model: An Empirical Study on Codex](https://mlsanity.com/paper/2301.12868/) (2023)
- [Dr ChatGPT, tell me what I want to hear: How prompt knowledge impacts health answer correctness](https://mlsanity.com/paper/2302.13793/) (2023)

## Built on by (most cited first, 23 of 23)

- [Deep Research: A Survey of Autonomous Research Agents](https://mlsanity.com/paper/2508.12752/) (2025)
- [Taming Knowledge Conflicts in Language Models](https://mlsanity.com/paper/2503.10996/) (2025)
- [Toward Generalizable Evaluation in the LLM Era: A Survey Beyond Benchmarks](https://mlsanity.com/paper/2504.18838/) (2025)
- [FaithfulRAG: Fact-Level Conflict Modeling for Context-Faithful Retrieval-Augmented Generation](https://mlsanity.com/paper/2506.08938/) (2025)
- [Benchmarking Multimodal Knowledge Conflict for Large Multimodal Models](https://mlsanity.com/paper/2505.19509/) (2025)
- [Task Matters: Knowledge Requirements Shape LLM Responses to Context-Memory Conflict](https://mlsanity.com/paper/2506.06485/) (2025)
- [EvoWiki: Evaluating LLMs on Evolving Knowledge](https://mlsanity.com/paper/2412.13582/) (2024)
- [A Review of Incorporating Psychological Theories in LLMs](https://mlsanity.com/paper/2505.00003/) (2025)
- [Seeing through the Conflict: Transparent Knowledge Conflict Handling in Retrieval-Augmented Generation](https://mlsanity.com/paper/2601.06842/) (2026)
- [Exploring the Impact of Instruction-Tuning on LLM's Susceptibility to Misinformation](https://mlsanity.com/paper/2507.18203/) (2025)
- [OpenSkillEval: Automatically Auditing the Open Skill Ecosystem for LLM Agents](https://mlsanity.com/paper/2605.23657/) (2026)
- [KScope: A Framework for Characterizing the Knowledge Status of Language Models](https://mlsanity.com/paper/2506.07458/) (2025)
- [How LLMs Comprehend Temporal Meaning in Narratives: A Case Study in Cognitive Evaluation of LLMs](https://mlsanity.com/paper/2507.14307/) (2025)
- [PICACO: Pluralistic In-Context Value Alignment of LLMs via Total Correlation Optimization](https://mlsanity.com/paper/2507.16679/) (2025)
- [Conflicts in Texts: Data, Implications and Challenges](https://mlsanity.com/paper/2504.19472/) (2025)
- [Micro-Act: Mitigating Knowledge Conflict in LLM-based RAG via Actionable Self-Reasoning](https://mlsanity.com/paper/2506.05278/) (2025)
- [Beyond Black-Box Interventions: Latent Probing for Faithful Retrieval-Augmented Generation](https://mlsanity.com/paper/2510.12460/) (2025)
- [CC-VQA: Conflict- and Correlation-Aware Method for Mitigating Knowledge Conflict in Knowledge-Based Visual Question Answering](https://mlsanity.com/paper/2602.23952/) (2026)
- [KEPo: Knowledge Evolution Poison on Graph-based Retrieval-Augmented Generation](https://mlsanity.com/paper/2603.11501/) (2026)
- [DyBBT: Dynamic Balance via Bandit-inspired Targeting for Dialog Policy with Cognitive Dual-Systems](https://mlsanity.com/paper/2509.19695/) (2025)
- [That's Deprecated! Understanding, Detecting, and Steering Knowledge Conflicts in Language Models for Code Generation](https://mlsanity.com/paper/2510.19116/) (2025)
- [How Large Language Models Balance Internal Knowledge with User and Document Assertions](https://mlsanity.com/paper/2604.22193/) (2026)
- [Knowing Before Answering: Decoding Language Models for Reliable RAG](https://mlsanity.com/paper/2608.27661/) (2026)

## Abstract (arXiv)

This study investigates the behaviors of Large Language Models (LLMs) when faced with conflicting prompts versus their internal memory. This will not only help to understand LLMs' decision mechanism but also benefit real-world applications, such as retrieval-augmented generation (RAG). Drawing on cognitive theory, we target the first scenario of decision-making styles where there is no superiority in the conflict and categorize LLMs' preference into dependent, intuitive, and rational/irrational styles. Another scenario of factual robustness considers the correctness of prompt and memory in knowledge-intensive tasks, which can also distinguish if LLMs behave rationally or irrationally in the first scenario. To quantify them, we establish a complete benchmarking framework including a dataset, a robustness evaluation pipeline, and corresponding metrics. Extensive experiments with seven LLMs reveal their varying behaviors. And, with role play intervention, we can change the styles, but different models present distinct adaptivity and upper-bound. One of our key takeaways is to optimize models or the prompts according to the identified style. For instance, RAG models with high role play adaptability may dynamically adjust the interventions according to the quality of retrieval results -- being dependent to better leverage informative context; and, being intuitive when external prompt is noisy.
