# MINT: Evaluating LLMs in Multi-turn Interaction with Tools and Language Feedback

arXiv: https://arxiv.org/abs/2309.10691 · HTML: https://mlsanity.com/paper/2309.10691/

## Key facts

- Cited by 299 papers in the map (data through 14 Oct 2026).
- Placed in Tool learning and function calling, one of 16 directions in LLM agents and tool use.
- Builds on 58 of its 77 references that are in the map.
- First posted on arXiv 19 Sep 2023.

## Placed in

- LLM agents and tool use / [Tool learning and function calling](https://mlsanity.com/agents/tool-learning-and-function-calling/)
- LLM alignment / RLHF / preference optimisation / [Human values and AI feedback alignment](https://mlsanity.com/alignment/human-values-and-ai-feedback-alignment/)

## Builds on (most cited first, 30 of 58)

- [Training language models to follow instructions with human feedback](https://mlsanity.com/paper/2203.02155/) (2022)
- [Llama 2: Open Foundation and Fine-Tuned Chat Models](https://mlsanity.com/paper/2307.09288/) (2023)
- [Training Verifiers to Solve Math Word Problems](https://mlsanity.com/paper/2110.14168/) (2021)
- [ReAct: Synergizing Reasoning and Acting in Language Models](https://mlsanity.com/paper/2210.03629/) (2022)
- [Judging LLM-as-a-Judge with MT-Bench and Chatbot Arena](https://mlsanity.com/paper/2306.05685/) (2023)
- [Evaluating Large Language Models Trained on Code](https://mlsanity.com/paper/2107.03374/) (2021)
- [Measuring Massive Multitask Language Understanding](https://mlsanity.com/paper/2009.03300/) (2020)
- [Measuring Mathematical Problem Solving With the MATH Dataset](https://mlsanity.com/paper/2103.03874/) (2021)
- [Toolformer: Language Models Can Teach Themselves to Use Tools](https://mlsanity.com/paper/2302.04761/) (2023)
- [Finetuned Language Models Are Zero-Shot Learners](https://mlsanity.com/paper/2109.01652/) (2021)
- [HotpotQA: A Dataset for Diverse, Explainable Multi-hop Question Answering](https://mlsanity.com/paper/1809.09600/) (2018)
- [Program Synthesis with Large Language Models](https://mlsanity.com/paper/2108.07732/) (2021)
- [Self-Refine: Iterative Refinement with Self-Feedback](https://mlsanity.com/paper/2303.17651/) (2023)
- [Code Llama: Open Foundation Models for Code](https://mlsanity.com/paper/2308.12950/) (2023)
- [WebArena: A Realistic Web Environment for Building Autonomous Agents](https://mlsanity.com/paper/2307.13854/) (2023)
- [ToolLLM: Facilitating Large Language Models to Master 16000+ Real-world APIs](https://mlsanity.com/paper/2307.16789/) (2023)
- [WebGPT: Browser-assisted question-answering with human feedback](https://mlsanity.com/paper/2112.09332/) (2021)
- [Gorilla: Large Language Model Connected with Massive APIs](https://mlsanity.com/paper/2305.15334/) (2023)
- [AgentBench: Evaluating LLMs as Agents](https://mlsanity.com/paper/2308.03688/) (2023)
- [Mind2Web: Towards a Generalist Agent for the Web](https://mlsanity.com/paper/2306.06070/) (2023)
- [ALFWorld: Aligning Text and Embodied Environments for Interactive Learning](https://mlsanity.com/paper/2010.03768/) (2020)
- [Program of Thoughts Prompting: Disentangling Computation from Reasoning for Numerical Reasoning Tasks](https://mlsanity.com/paper/2211.12588/) (2022)
- [CodeGen: An Open Large Language Model for Code with Multi-Turn Program Synthesis](https://mlsanity.com/paper/2203.13474/) (2022)
- [CRITIC: Large Language Models Can Self-Correct with Tool-Interactive Critiquing](https://mlsanity.com/paper/2305.11738/) (2023)
- [PAL: Program-aided Language Models](https://mlsanity.com/paper/2211.10435/) (2022)
- [LeanDojo: Theorem Proving with Retrieval-Augmented Language Models](https://mlsanity.com/paper/2306.15626/) (2023)
- [Augmented Language Models: a Survey](https://mlsanity.com/paper/2302.07842/) (2023)
- [ToolAlpaca: Generalized Tool Learning for Language Models with 3000 Simulated Cases](https://mlsanity.com/paper/2306.05301/) (2023)
- [Self-critiquing models for assisting human evaluators](https://mlsanity.com/paper/2206.05802/) (2022)
- [Check Your Facts and Try Again: Improving Large Language Models with External Knowledge and Automated Feedback](https://mlsanity.com/paper/2302.12813/) (2023)

## Built on by (most cited first, 30 of 299)

- [OpenHands: An Open Platform for AI Software Developers as Generalist Agents](https://mlsanity.com/paper/2407.16741/) (2024)
- [Executable Code Actions Elicit Better LLM Agents](https://mlsanity.com/paper/2402.01030/) (2024)
- [LLMs Get Lost In Multi-Turn Conversation](https://mlsanity.com/paper/2505.06120/) (2025)
- [UltraFeedback: Boosting Language Models with Scaled AI Feedback](https://mlsanity.com/paper/2310.01377/) (2023)
- [RAGEN: Understanding Self-Evolution in LLM Agents via Multi-Turn Reinforcement Learning](https://mlsanity.com/paper/2504.20073/) (2025)
- [AgentBoard: An Analytical Evaluation Board of Multi-turn LLM Agents](https://mlsanity.com/paper/2401.13178/) (2024)
- [ToolSandbox: A Stateful, Conversational, Interactive Evaluation Benchmark for LLM Tool Use Capabilities](https://mlsanity.com/paper/2408.04682/) (2024)
- [MT-Bench-101: A Fine-Grained Benchmark for Evaluating Large Language Models in Multi-Turn Dialogues](https://mlsanity.com/paper/2402.14762/) (2024)
- [LLaVA-OneVision-1.5: Fully Open Framework for Democratized Multimodal Training](https://mlsanity.com/paper/2509.23661/) (2025)
- [Leak, Cheat, Repeat: Data Contamination and Evaluation Malpractices in Closed-Source LLMs](https://mlsanity.com/paper/2402.03927/) (2024)
- [Tool Learning with Large Language Models: A Survey](https://mlsanity.com/paper/2405.17935/) (2024)
- [AI Agents That Matter](https://mlsanity.com/paper/2407.01502/) (2024)
- [From Persona to Personalization: A Survey on Role-Playing Language Agents](https://mlsanity.com/paper/2404.18231/) (2024)
- [Survey on Evaluation of LLM-based Agents](https://mlsanity.com/paper/2503.16416/) (2025)
- [Trial and Error: Exploration-Based Trajectory Optimization for LLM Agents](https://mlsanity.com/paper/2403.02502/) (2024)
- [APIGen: Automated Pipeline for Generating Verifiable and Diverse Function-Calling Datasets](https://mlsanity.com/paper/2406.18518/) (2024)
- [Advancing LLM Reasoning Generalists with Preference Trees](https://mlsanity.com/paper/2404.02078/) (2024)
- [Navigate through Enigmatic Labyrinth A Survey of Chain of Thought Reasoning: Advances, Frontiers and Future](https://mlsanity.com/paper/2309.15402/) (2023)
- [SciCode: A Research Coding Benchmark Curated by Scientists](https://mlsanity.com/paper/2407.13168/) (2024)
- [Removing RLHF Protections in GPT-4 via Fine-Tuning](https://mlsanity.com/paper/2311.05553/) (2023)
- [Cost-Efficient Large Language Model Serving for Multi-turn Conversations with CachedAttention](https://mlsanity.com/paper/2403.19708/) (2024)
- [OpenAgents: An Open Platform for Language Agents in the Wild](https://mlsanity.com/paper/2310.10634/) (2023)
- [StableToolBench: Towards Stable Large-Scale Benchmarking on Tool Learning of Large Language Models](https://mlsanity.com/paper/2403.07714/) (2024)
- [CRAFT: Customizing LLMs by Creating and Retrieving from Specialized Toolsets](https://mlsanity.com/paper/2309.17428/) (2023)
- [GTBench: Uncovering the Strategic Reasoning Limitations of LLMs via Game-Theoretic Evaluations](https://mlsanity.com/paper/2402.12348/) (2024)
- [SWEET-RL: Training Multi-Turn LLM Agents on Collaborative Reasoning Tasks](https://mlsanity.com/paper/2503.15478/) (2025)
- [LLM Agents can Autonomously Hack Websites](https://mlsanity.com/paper/2402.06664/) (2024)
- [xLAM: A Family of Large Action Models to Empower AI Agent Systems](https://mlsanity.com/paper/2409.03215/) (2024)
- [HiAgent: Hierarchical Working Memory Management for Solving Long-Horizon Agent Tasks with Large Language Model](https://mlsanity.com/paper/2408.09559/) (2024)
- [DRESS: Instructing Large Vision-Language Models to Align and Interact with Humans via Natural Language Feedback](https://mlsanity.com/paper/2311.10081/) (2023)

## Abstract (arXiv)

To solve complex tasks, large language models (LLMs) often require multiple rounds of interactions with the user, sometimes assisted by external tools. However, current evaluation protocols often emphasize benchmark performance with single-turn exchanges, neglecting the nuanced interactions among the user, LLMs, and external tools, while also underestimating the importance of natural language feedback from users. These oversights contribute to discrepancies between research benchmark evaluations and real-world use cases. We introduce MINT, a benchmark that evaluates LLMs' ability to solve tasks with multi-turn interactions by (1) using tools and (2) leveraging natural language feedback. To ensure reproducibility, we provide an evaluation framework where LLMs can access tools by executing Python code and receive users' natural language feedback simulated by GPT-4. We repurpose a diverse set of established evaluation datasets focusing on reasoning, coding, and decision-making and carefully curate them into a compact subset for efficient evaluation. Our analysis of 20 open- and closed-source LLMs offers intriguing findings. (a) LLMs generally benefit from tools and language feedback, with performance gains (absolute, same below) of 1-8% for each turn of tool use and 2-17% with natural language feedback. (b) Better single-turn performance does not guarantee better multi-turn performance. (c) Surprisingly, on the LLMs evaluated, supervised instruction-finetuning (SIFT) and reinforcement learning from human feedback (RLHF) generally hurt multi-turn capabilities. We expect MINT can help measure progress and incentivize research in improving LLMs' capabilities in multi-turn interactions, especially for open-source communities where multi-turn human evaluation can be less accessible compared to commercial LLMs with a larger user base.