# Enhancing Large Language Model Induced Task-Oriented Dialogue Systems Through Look-Forward Motivated Goals

arXiv: https://arxiv.org/abs/2309.08949 · HTML: https://mlsanity.com/paper/2309.08949/

## Key facts

- Cited by 8 papers in the map (data through 14 Oct 2026).
- Builds on 19 of its 26 references that are in the map.
- First posted on arXiv 16 Sep 2023.

## Builds on (most cited first, 19 of 19)

- [Proximal Policy Optimization Algorithms](https://mlsanity.com/paper/1707.06347/) (2017)
- [Exploring the Limits of Transfer Learning with a Unified Text-to-Text Transformer](https://mlsanity.com/paper/1910.10683/) (2019)
- [MultiWOZ -- A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling](https://mlsanity.com/paper/1810.00278/) (2018)
- [A Simple Language Model for Task-Oriented Dialogue](https://mlsanity.com/paper/2005.00796/) (2020)
- [Multi-Task Pre-Training for Plug-and-Play Task-Oriented Dialogue System](https://mlsanity.com/paper/2109.14739/) (2021)
- [UBAR: Towards Fully End-to-End Task-Oriented Dialog Systems with GPT-2](https://mlsanity.com/paper/2012.03539/) (2020)
- [GALAXY: A Generative Pre-trained Model for Task-Oriented Dialog with Semi-Supervised Learning and Explicit Policy Injection](https://mlsanity.com/paper/2111.14592/) (2021)
- [Guiding Large Language Models via Directional Stimulus Prompting](https://mlsanity.com/paper/2302.11520/) (2023)
- [Language Models as Few-Shot Learner for Task-Oriented Dialogue Systems](https://mlsanity.com/paper/2008.06239/) (2020)
- [Unlocking the Potential of User Feedback: Leveraging Large Language Model as User Simulator to Enhance Dialogue System](https://mlsanity.com/paper/2306.09821/) (2023)
- [LAVA: Latent Action Spaces via Variational Auto-encoding for Dialogue Policy Optimization](https://mlsanity.com/paper/2011.09378/) (2020)
- [Task-Optimized Adapters for an End-to-End Task-Oriented Dialogue System](https://mlsanity.com/paper/2305.02468/) (2023)
- [Modelling Hierarchical Structure between Dialogue Policy and Natural Language Generator with Option Framework for Task-oriented Dialogue System](https://mlsanity.com/paper/2006.06814/) (2020)
- [Multi-Domain Dialogue Acts and Response Co-Generation](https://mlsanity.com/paper/2004.12363/) (2020)
- [Context-Aware Language Modeling for Goal-Oriented Dialogue Systems](https://mlsanity.com/paper/2204.10198/) (2022)
- [Fantastic Rewards and How to Tame Them: A Case Study on Reward Learning for Task-oriented Dialogue Systems](https://mlsanity.com/paper/2302.10342/) (2023)
- [Mars: Modeling Context & State Representations with Contrastive Learning for End-to-End Task-Oriented Dialog](https://mlsanity.com/paper/2210.08917/) (2022)
- [DiactTOD: Learning Generalizable Latent Dialogue Acts for Controllable Task-Oriented Dialogue Systems](https://mlsanity.com/paper/2308.00878/) (2023)
- [Using Textual Interface to Align External Knowledge for End-to-End Task-Oriented Dialogue Systems](https://mlsanity.com/paper/2305.13710/) (2023)

## Built on by (most cited first, 8 of 8)

- [Personal LLM Agents: Insights and Survey about the Capability, Efficiency and Security](https://mlsanity.com/paper/2401.05459/) (2024)
- [Two Tales of Persona in LLMs: A Survey of Role-Playing and Personalization](https://mlsanity.com/paper/2406.01171/) (2024)
- [Strength Lies in Differences! Improving Strategy Planning for Non-collaborative Dialogues via Diversified User Simulation](https://mlsanity.com/paper/2403.06769/) (2024)
- [Simulation-Free Hierarchical Latent Policy Planning for Proactive Dialogues](https://mlsanity.com/paper/2412.14584/) (2024)
- [Continual Dialogue State Tracking via Reason-of-Select Distillation](https://mlsanity.com/paper/2408.09846/) (2024)
- [Sparse Rewards Can Self-Train Dialogue Agents](https://mlsanity.com/paper/2409.04617/) (2024)
- [DialogXpert: Driving Intelligent and Emotion-Aware Conversations through Online Value-Based Reinforcement Learning with LLM Priors](https://mlsanity.com/paper/2505.17795/) (2025)
- [Rehearse With User: Personalized Opinion Summarization via Role-Playing based on Large Language Models](https://mlsanity.com/paper/2503.00449/) (2025)

## Abstract (arXiv)

Recently, the development of large language models (LLMs) has been significantly enhanced the question answering and dialogue generation, and makes them become increasingly popular in current practical scenarios. While unlike the general dialogue system which emphasizes the semantic performance, the task-oriented dialogue (ToD) systems aim to achieve the dialogue goal efficiently and successfully in multiple turns. Unfortunately, existing LLM-induced ToD systems lack the direct reward toward the final goal and do not take account of the dialogue proactivity that can strengthen the dialogue efficiency. To fill these gaps, we introduce the ProToD (Proactively Goal-Driven LLM-Induced ToD) approach, which anticipates the future dialogue actions and incorporates the goal-oriented reward signal to enhance ToD systems. Additionally, we present a novel evaluation method that assesses ToD systems based on goal-driven dialogue simulations. This method allows us to gauge user satisfaction, system efficiency and successful rate while overcoming the limitations of current Information and Success metrics. Empirical experiments conducted on the MultiWoZ 2.1 dataset demonstrate that our model can achieve superior performance using only 10% of the data compared to previous end-to-end fully supervised models. This improvement is accompanied by enhanced user satisfaction and efficiency.
