# Three Ways of Using Large Language Models to Evaluate Chat

arXiv: https://arxiv.org/abs/2308.06502 · HTML: https://mlsanity.com/paper/2308.06502/

## Key facts

- Cited by 2 papers in the map (data through 14 Oct 2026).
- Builds on 27 of its 35 references that are in the map.
- First posted on arXiv 12 Aug 2023.

## Builds on (most cited first, 27 of 27)

- [Language Models are Few-Shot Learners](https://mlsanity.com/paper/2005.14165/) (2020)
- [Exploring the Limits of Transfer Learning with a Unified Text-to-Text Transformer](https://mlsanity.com/paper/1910.10683/) (2019)
- [Llama 2: Open Foundation and Fine-Tuned Chat Models](https://mlsanity.com/paper/2307.09288/) (2023)
- [Sentence-BERT: Sentence Embeddings using Siamese BERT-Networks](https://mlsanity.com/paper/1908.10084/) (2019)
- [BERTScore: Evaluating Text Generation with BERT](https://mlsanity.com/paper/1904.09675/) (2019)
- [OPT: Open Pre-trained Transformer Language Models](https://mlsanity.com/paper/2205.01068/) (2022)
- [Billion-scale similarity search with GPUs](https://mlsanity.com/paper/1702.08734/) (2017)
- [G-Eval: NLG Evaluation using GPT-4 with Better Human Alignment](https://mlsanity.com/paper/2303.16634/) (2023)
- [MPNet: Masked and Permuted Pre-training for Language Understanding](https://mlsanity.com/paper/2004.09297/) (2020)
- [Personalizing Dialogue Agents: I have a dog, do you have pets too?](https://mlsanity.com/paper/1801.07243/) (2018)
- [GPT-NeoX-20B: An Open-Source Autoregressive Language Model](https://mlsanity.com/paper/2204.06745/) (2022)
- [DailyDialog: A Manually Labelled Multi-turn Dialogue Dataset](https://mlsanity.com/paper/1710.03957/) (2017)
- [Large Language Models Are State-of-the-Art Evaluators of Translation Quality](https://mlsanity.com/paper/2302.14520/) (2023)
- [How NOT To Evaluate Your Dialogue System: An Empirical Study of Unsupervised Evaluation Metrics for Dialogue Response Generation](https://mlsanity.com/paper/1603.08023/) (2016)
- [Learning Discourse-level Diversity for Neural Dialog Models using Conditional Variational Autoencoders](https://mlsanity.com/paper/1703.10960/) (2017)
- [USR: An Unsupervised and Reference Free Evaluation Metric for Dialog Generation](https://mlsanity.com/paper/2005.00456/) (2020)
- [What makes a good conversation? How controllable attributes affect human judgments](https://mlsanity.com/paper/1902.08654/) (2019)
- [Unsupervised Evaluation of Interactive Dialog with DialoGPT](https://mlsanity.com/paper/2006.12719/) (2020)
- [Towards an Automatic Turing Test: Learning to Evaluate Dialogue Responses](https://mlsanity.com/paper/1708.07149/) (2017)
- [A Comprehensive Assessment of Dialog Evaluation Metrics](https://mlsanity.com/paper/2106.03706/) (2021)
- [Dialogue Response Ranking Training with Large-Scale Human Feedback Data](https://mlsanity.com/paper/2009.06978/) (2020)
- [Learning an Unreferenced Metric for Online Dialogue Evaluation](https://mlsanity.com/paper/2005.00583/) (2020)
- [Perturbation CheckLists for Evaluating NLG Evaluation Metrics](https://mlsanity.com/paper/2109.05771/) (2021)
- [Re-evaluating ADEM: A Deeper Look at Scoring Dialogue Responses](https://mlsanity.com/paper/1902.08832/) (2019)
- [Statistical Properties of the log-cosh Loss Function Used in Machine Learning](https://mlsanity.com/paper/2208.04564/) (2022)
- [MDD-Eval: Self-Training on Augmented Data for Multi-Domain Dialogue Evaluation](https://mlsanity.com/paper/2112.07194/) (2021)
- [Overview of Robust and Multilingual Automatic Evaluation Metrics for Open-Domain Dialogue Systems at DSTC 11 Track 4](https://mlsanity.com/paper/2306.12794/) (2023)

## Built on by (most cited first, 2 of 2)

- [Can LLMs Recognize Toxicity? A Structured Investigation Framework and Toxicity Metric](https://mlsanity.com/paper/2402.06900/) (2024)
- [On Evaluation Protocols for Data Augmentation in a Limited Data Scenario](https://mlsanity.com/paper/2402.14895/) (2024)

## Abstract (arXiv)

This paper describes the systems submitted by team6 for ChatEval, the DSTC 11 Track 4 competition. We present three different approaches to predicting turn-level qualities of chatbot responses based on large language models (LLMs). We report improvement over the baseline using dynamic few-shot examples from a vector store for the prompts for ChatGPT. We also analyze the performance of the other two approaches and report needed improvements for future work. We developed the three systems over just two weeks, showing the potential of LLMs for this task. An ablation study conducted after the challenge deadline shows that the new Llama 2 models are closing the performance gap between ChatGPT and open-source LLMs. However, we find that the Llama 2 models do not benefit from few-shot examples in the same way as ChatGPT.