# Leveraging Recommender Systems to Reduce Content Gaps on Peer Production Platforms

arXiv: https://arxiv.org/abs/2307.08669 · HTML: https://mlsanity.com/paper/2307.08669/

## Key facts

- Cited by 1 papers in the map (data through 14 Oct 2026).
- First posted on arXiv 17 Jul 2023.

## Built on by (most cited first, 1 of 1)

- [MegaWika 2: A More Comprehensive Multilingual Collection of Articles and their Sources](https://mlsanity.com/paper/2508.03828/) (2025)

## Abstract (arXiv)

Peer production platforms like Wikipedia commonly suffer from content gaps. Prior research suggests recommender systems can help solve this problem, by guiding editors towards underrepresented topics. However, it remains unclear whether this approach would result in less relevant recommendations, leading to reduced overall engagement with recommended items. To answer this question, we first conducted offline analyses (Study 1) on SuggestBot, a task-routing recommender system for Wikipedia, then did a three-month controlled experiment (Study 2). Our results show that presenting users with articles from underrepresented topics increased the proportion of work done on those articles without significantly reducing overall recommendation uptake. We discuss the implications of our results, including how ignoring the article discovery process can artificially narrow recommendations on peer production platforms.
