# Empowering recommender systems using automatically generated Knowledge Graphs and Reinforcement Learning

arXiv: https://arxiv.org/abs/2307.04996 · HTML: https://mlsanity.com/paper/2307.04996/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 17 of its 42 references that are in the map.
- First posted on arXiv 11 Jul 2023.

## Builds on (most cited first, 17 of 17)

- [BERT: Pre-training of Deep Bidirectional Transformers for Language Understanding](https://mlsanity.com/paper/1810.04805/) (2018)
- [A Unified Approach to Interpreting Model Predictions](https://mlsanity.com/paper/1705.07874/) (2017)
- [XGBoost: A Scalable Tree Boosting System](https://mlsanity.com/paper/1603.02754/) (2016)
- [node2vec: Scalable Feature Learning for Networks](https://mlsanity.com/paper/1607.00653/) (2016)
- [Modeling Relational Data with Graph Convolutional Networks](https://mlsanity.com/paper/1703.06103/) (2017)
- [Neural Collaborative Filtering](https://mlsanity.com/paper/1708.05031/) (2017)
- [ConceptNet 5.5: An Open Multilingual Graph of General Knowledge](https://mlsanity.com/paper/1612.03975/) (2016)
- [Neural Graph Collaborative Filtering](https://mlsanity.com/paper/1905.08108/) (2019)
- [TuckER: Tensor Factorization for Knowledge Graph Completion](https://mlsanity.com/paper/1901.09590/) (2019)
- [DeepPath: A Reinforcement Learning Method for Knowledge Graph Reasoning](https://mlsanity.com/paper/1707.06690/) (2017)
- [A Survey on Knowledge Graph-Based Recommender Systems](https://mlsanity.com/paper/2003.00911/) (2020)
- [Go for a Walk and Arrive at the Answer: Reasoning Over Paths in Knowledge Bases using Reinforcement Learning](https://mlsanity.com/paper/1711.05851/) (2017)
- [RippleNet: Propagating User Preferences on the Knowledge Graph for Recommender Systems](https://mlsanity.com/paper/1803.03467/) (2018)
- [Multi-Hop Knowledge Graph Reasoning with Reward Shaping](https://mlsanity.com/paper/1808.10568/) (2018)
- [Reinforcement Knowledge Graph Reasoning for Explainable Recommendation](https://mlsanity.com/paper/1906.05237/) (2019)
- [Unifying Knowledge Graph Learning and Recommendation: Towards a Better Understanding of User Preferences](https://mlsanity.com/paper/1902.06236/) (2019)
- [Improving Question Answering by Commonsense-Based Pre-Training](https://mlsanity.com/paper/1809.03568/) (2018)

## Abstract (arXiv)

Personalized recommender systems play a crucial role in direct marketing, particularly in financial services, where delivering relevant content can enhance customer engagement and promote informed decision-making. This study explores interpretable knowledge graph (KG)-based recommender systems by proposing two distinct approaches for personalized article recommendations within a multinational financial services firm. The first approach leverages Reinforcement Learning (RL) to traverse a KG constructed from both structured (tabular) and unstructured (textual) data, enabling interpretability through Path Directed Reasoning (PDR). The second approach employs the XGBoost algorithm, with post-hoc explainability techniques such as SHAP and ELI5 to enhance transparency. By integrating machine learning with automatically generated KGs, our methods not only improve recommendation accuracy but also provide interpretable insights, facilitating more informed decision-making in customer relationship management.