# Investigating Practices and Opportunities for Cross-functional Collaboration around AI Fairness in Industry Practice

arXiv: https://arxiv.org/abs/2306.06542 · HTML: https://mlsanity.com/paper/2306.06542/

## Key facts

- Cited by 15 papers in the map (data through 14 Oct 2026).
- Builds on 36 of its 105 references that are in the map.
- First posted on arXiv 10 Jun 2023.

## Builds on (most cited first, 30 of 36)

- [Language (Technology) is Power: A Critical Survey of "Bias" in NLP](https://mlsanity.com/paper/2005.14050/) (2020)
- [Inherent Trade-Offs in the Fair Determination of Risk Scores](https://mlsanity.com/paper/1609.05807/) (2016)
- [Improving fairness in machine learning systems: What do industry practitioners need?](https://mlsanity.com/paper/1812.05239/) (2018)
- [Human-Centered Artificial Intelligence: Reliable, Safe & Trustworthy](https://mlsanity.com/paper/2002.04087/) (2020)
- [The Values Encoded in Machine Learning Research](https://mlsanity.com/paper/2106.15590/) (2021)
- [Artificial Intelligence: the global landscape of ethics guidelines](https://mlsanity.com/paper/1906.11668/) (2019)
- [FairVis: Visual Analytics for Discovering Intersectional Bias in Machine Learning](https://mlsanity.com/paper/1904.05419/) (2019)
- [Saving Face: Investigating the Ethical Concerns of Facial Recognition Auditing](https://mlsanity.com/paper/2001.00964/) (2020)
- [Problem Formulation and Fairness](https://mlsanity.com/paper/1901.02547/) (2019)
- [How do Data Science Workers Collaborate? Roles, Workflows, and Tools](https://mlsanity.com/paper/2001.06684/) (2020)
- [Assessing the Fairness of AI Systems: AI Practitioners' Processes, Challenges, and Needs for Support](https://mlsanity.com/paper/2112.05675/) (2021)
- [Collaboration Challenges in Building ML-Enabled Systems: Communication, Documentation, Engineering, and Process](https://mlsanity.com/paper/2110.10234/) (2021)
- [Everyday algorithm auditing: Understanding the power of everyday users in surfacing harmful algorithmic behaviors](https://mlsanity.com/paper/2105.02980/) (2021)
- [Evaluation Gaps in Machine Learning Practice](https://mlsanity.com/paper/2205.05256/) (2022)
- [Where Responsible AI meets Reality: Practitioner Perspectives on Enablers for shifting Organizational Practices](https://mlsanity.com/paper/2006.12358/) (2020)
- [Measuring Representational Harms in Image Captioning](https://mlsanity.com/paper/2206.07173/) (2022)
- [Exploring How Machine Learning Practitioners (Try To) Use Fairness Toolkits](https://mlsanity.com/paper/2205.06922/) (2022)
- [Understanding Practices, Challenges, and Opportunities for User-Engaged Algorithm Auditing in Industry Practice](https://mlsanity.com/paper/2210.03709/) (2022)
- [How Data Scientists Work Together With Domain Experts in Scientific Collaborations: To Find The Right Answer Or To Ask The Right Question?](https://mlsanity.com/paper/1909.03486/) (2019)
- [How AI Developers Overcome Communication Challenges in a Multidisciplinary Team: A Case Study](https://mlsanity.com/paper/2101.06098/) (2021)
- [Discovering and Validating AI Errors With Crowdsourced Failure Reports](https://mlsanity.com/paper/2109.11690/) (2021)
- [Seeing Like a Toolkit: How Toolkits Envision the Work of AI Ethics](https://mlsanity.com/paper/2202.08792/) (2022)
- [Trust in Data Science: Collaboration, Translation, and Accountability in Corporate Data Science Projects](https://mlsanity.com/paper/2002.03389/) (2020)
- [Value Cards: An Educational Toolkit for Teaching Social Impacts of Machine Learning through Deliberation](https://mlsanity.com/paper/2010.11411/) (2020)
- [Healthsheet: Development of a Transparency Artifact for Health Datasets](https://mlsanity.com/paper/2202.13028/) (2022)
- [Investigating How Practitioners Use Human-AI Guidelines: A Case Study on the People + AI Guidebook](https://mlsanity.com/paper/2301.12243/) (2023)
- [REAL ML: Recognizing, Exploring, and Articulating Limitations of Machine Learning Research](https://mlsanity.com/paper/2205.08363/) (2022)
- [Towards A Process Model for Co-Creating AI Experiences](https://mlsanity.com/paper/2104.07595/) (2021)
- [Symphony: Composing Interactive Interfaces for Machine Learning](https://mlsanity.com/paper/2202.08946/) (2022)
- [Designerly Understanding: Information Needs for Model Transparency to Support Design Ideation for AI-Powered User Experience](https://mlsanity.com/paper/2302.10395/) (2023)

## Built on by (most cited first, 15 of 15)

- [Red-Teaming for Generative AI: Silver Bullet or Security Theater?](https://mlsanity.com/paper/2401.15897/) (2024)
- [AI Mismatches: Identifying Potential Algorithmic Harms Before AI Development](https://mlsanity.com/paper/2502.18682/) (2025)
- ["It Might be Technically Impressive, But It's Practically Useless to us": Motivations, Practices, Challenges, and Opportunities for Cross-Functional Collaboration around AI within the News Industry](https://mlsanity.com/paper/2409.12000/) (2024)
- [Policy Maps: Tools for Guiding the Unbounded Space of LLM Behaviors](https://mlsanity.com/paper/2409.18203/) (2024)
- [The Value-Sensitive Conversational Agent Co-Design Framework](https://mlsanity.com/paper/2310.11848/) (2023)
- [A Taxonomy of Challenges to Curating Fair Datasets](https://mlsanity.com/paper/2406.06407/) (2024)
- [Ethical AI Governance: Methods for Evaluating Trustworthy AI](https://mlsanity.com/paper/2409.07473/) (2024)
- [Engaged AI Governance: Addressing the Last Mile Challenge Through Internal Expert Collaboration](https://mlsanity.com/paper/2604.21554/) (2026)
- [AI LEGO: Scaffolding Cross-Functional Collaboration in Industrial Responsible AI Practices during Early Design Stages](https://mlsanity.com/paper/2505.10300/) (2025)
- [From Reflection to Repair: A Scoping Review of Dataset Documentation Tools](https://mlsanity.com/paper/2602.15968/) (2026)
- [Policy alone is probably not the solution: A large-scale experiment on how developers struggle to design meaningful end-user explanations](https://mlsanity.com/paper/2503.15512/) (2025)
- [Fairness-in-the-Workflow: How Machine Learning Practitioners at Big Tech Companies Approach Fairness in Recommender Systems](https://mlsanity.com/paper/2505.19441/) (2025)
- [A Gray Literature Study on Fairness Requirements in AI-enabled Software Engineering](https://mlsanity.com/paper/2512.07990/) (2025)
- [Intersectional Fairness in Large Language Models](https://mlsanity.com/paper/2604.20677/) (2026)
- [What We Know about Responsible AI Practices in Industry: A Half Decade of Empirical Research](https://mlsanity.com/paper/2608.10431/) (2026)

## Abstract (arXiv)

An emerging body of research indicates that ineffective cross-functional collaboration -- the interdisciplinary work done by industry practitioners across roles -- represents a major barrier to addressing issues of fairness in AI design and development. In this research, we sought to better understand practitioners' current practices and tactics to enact cross-functional collaboration for AI fairness, in order to identify opportunities to support more effective collaboration. We conducted a series of interviews and design workshops with 23 industry practitioners spanning various roles from 17 companies. We found that practitioners engaged in bridging work to overcome frictions in understanding, contextualization, and evaluation around AI fairness across roles. In addition, in organizational contexts with a lack of resources and incentives for fairness work, practitioners often piggybacked on existing requirements (e.g., for privacy assessments) and AI development norms (e.g., the use of quantitative evaluation metrics), although they worry that these tactics may be fundamentally compromised. Finally, we draw attention to the invisible labor that practitioners take on as part of this bridging and piggybacking work to enact interdisciplinary collaboration for fairness. We close by discussing opportunities for both FAccT researchers and AI practitioners to better support cross-functional collaboration for fairness in the design and development of AI systems.
