# Just Ask for Calibration: Strategies for Eliciting Calibrated Confidence Scores from Language Models Fine-Tuned with Human Feedback

arXiv: https://arxiv.org/abs/2305.14975 · HTML: https://mlsanity.com/paper/2305.14975/

## Key facts

- Cited by 812 papers in the map (data through 14 Oct 2026).
- Placed in LLM preference optimization methods, one of 10 directions in LLM alignment / RLHF / preference optimisation.
- Builds on 23 of its 30 references that are in the map.
- First posted on arXiv 24 May 2023.

## Placed in

- LLM alignment / RLHF / preference optimisation / [LLM preference optimization methods](https://mlsanity.com/alignment/llm-preference-optimization-methods/)

## Builds on (most cited first, 23 of 23)

- [Language Models are Few-Shot Learners](https://mlsanity.com/paper/2005.14165/) (2020)
- [GPT-4 Technical Report](https://mlsanity.com/paper/2303.08774/) (2023)
- [Training language models to follow instructions with human feedback](https://mlsanity.com/paper/2203.02155/) (2022)
- [On Calibration of Modern Neural Networks](https://mlsanity.com/paper/1706.04599/) (2017)
- [Deep reinforcement learning from human preferences](https://mlsanity.com/paper/1706.03741/) (2017)
- [Training a Helpful and Harmless Assistant with Reinforcement Learning from Human Feedback](https://mlsanity.com/paper/2204.05862/) (2022)
- [Constitutional AI: Harmlessness from AI Feedback](https://mlsanity.com/paper/2212.08073/) (2022)
- [TruthfulQA: Measuring How Models Mimic Human Falsehoods](https://mlsanity.com/paper/2109.07958/) (2021)
- [TriviaQA: A Large Scale Distantly Supervised Challenge Dataset for Reading Comprehension](https://mlsanity.com/paper/1705.03551/) (2017)
- [Sparks of Artificial General Intelligence: Early experiments with GPT-4](https://mlsanity.com/paper/2303.12712/) (2023)
- [Learning to summarize from human feedback](https://mlsanity.com/paper/2009.01325/) (2020)
- [Fine-Tuning Language Models from Human Preferences](https://mlsanity.com/paper/1909.08593/) (2019)
- [Language Models (Mostly) Know What They Know](https://mlsanity.com/paper/2207.05221/) (2022)
- [Can You Trust Your Model's Uncertainty? Evaluating Predictive Uncertainty Under Dataset Shift](https://mlsanity.com/paper/1906.02530/) (2019)
- [Selective Classification for Deep Neural Networks](https://mlsanity.com/paper/1705.08500/) (2017)
- [Semantic Uncertainty: Linguistic Invariances for Uncertainty Estimation in Natural Language Generation](https://mlsanity.com/paper/2302.09664/) (2023)
- [Crowdsourcing Multiple Choice Science Questions](https://mlsanity.com/paper/1707.06209/) (2017)
- [Teaching Models to Express Their Uncertainty in Words](https://mlsanity.com/paper/2205.14334/) (2022)
- [How Much Knowledge Can You Pack Into the Parameters of a Language Model?](https://mlsanity.com/paper/2002.08910/) (2020)
- [Reducing conversational agents' overconfidence through linguistic calibration](https://mlsanity.com/paper/2012.14983/) (2020)
- [Uncertainty Quantification with Pre-trained Language Models: A Large-Scale Empirical Analysis](https://mlsanity.com/paper/2210.04714/) (2022)
- [Representing Numbers in NLP: a Survey and a Vision](https://mlsanity.com/paper/2103.13136/) (2021)
- [On the Calibration of Pre-trained Language Models using Mixup Guided by Area Under the Margin and Saliency](https://mlsanity.com/paper/2203.07559/) (2022)

## Built on by (most cited first, 30 of 812)

- [A Survey on Evaluation of Large Language Models](https://mlsanity.com/paper/2307.03109/) (2023)
- [Can LLMs Express Their Uncertainty? An Empirical Evaluation of Confidence Elicitation in LLMs](https://mlsanity.com/paper/2306.13063/) (2023)
- [ReConcile: Round-Table Conference Improves Reasoning via Consensus among Diverse LLMs](https://mlsanity.com/paper/2309.13007/) (2023)
- [A Survey of Confidence Estimation and Calibration in Large Language Models](https://mlsanity.com/paper/2311.08298/) (2023)
- [LLMs Know More Than They Show: On the Intrinsic Representation of LLM Hallucinations](https://mlsanity.com/paper/2410.02707/) (2024)
- [Does Fine-Tuning LLMs on New Knowledge Encourage Hallucinations?](https://mlsanity.com/paper/2405.05904/) (2024)
- [Fine-tuning Language Models for Factuality](https://mlsanity.com/paper/2311.08401/) (2023)
- [Don't Hallucinate, Abstain: Identifying LLM Knowledge Gaps via Multi-LLM Collaboration](https://mlsanity.com/paper/2402.00367/) (2024)
- [Kernel Language Entropy: Fine-grained Uncertainty Quantification for LLMs from Semantic Similarities](https://mlsanity.com/paper/2405.20003/) (2024)
- [Reasoning Models Know When They're Right: Probing Hidden States for Self-Verification](https://mlsanity.com/paper/2504.05419/) (2025)
- [MediQ: Question-Asking LLMs and a Benchmark for Reliable Interactive Clinical Reasoning](https://mlsanity.com/paper/2406.00922/) (2024)
- [Large Legal Fictions: Profiling Legal Hallucinations in Large Language Models](https://mlsanity.com/paper/2401.01301/) (2024)
- [AbstentionBench: Reasoning LLMs Fail on Unanswerable Questions](https://mlsanity.com/paper/2506.09038/) (2025)
- [Language Models with Conformal Factuality Guarantees](https://mlsanity.com/paper/2402.10978/) (2024)
- [Quantifying Uncertainty in Answers from any Language Model and Enhancing their Trustworthiness](https://mlsanity.com/paper/2308.16175/) (2023)
- [Know Your Limits: A Survey of Abstention in Large Language Models](https://mlsanity.com/paper/2407.18418/) (2024)
- [A Survey on Uncertainty Quantification of Large Language Models: Taxonomy, Open Research Challenges, and Future Directions](https://mlsanity.com/paper/2412.05563/) (2024)
- [Empowering Biomedical Discovery with AI Agents](https://mlsanity.com/paper/2404.02831/) (2024)
- [Beyond Binary Rewards: Training LMs to Reason About Their Uncertainty](https://mlsanity.com/paper/2507.16806/) (2025)
- [Bayesian Low-rank Adaptation for Large Language Models](https://mlsanity.com/paper/2308.13111/) (2023)
- [Decomposing Uncertainty for Large Language Models through Input Clarification Ensembling](https://mlsanity.com/paper/2311.08718/) (2023)
- [Confidence Improves Self-Consistency in LLMs](https://mlsanity.com/paper/2502.06233/) (2025)
- [Taming Overconfidence in LLMs: Reward Calibration in RLHF](https://mlsanity.com/paper/2410.09724/) (2024)
- [What Large Language Models Know and What People Think They Know](https://mlsanity.com/paper/2401.13835/) (2024)
- [Approaching Human-Level Forecasting with Language Models](https://mlsanity.com/paper/2402.18563/) (2024)
- [Relying on the Unreliable: The Impact of Language Models' Reluctance to Express Uncertainty](https://mlsanity.com/paper/2401.06730/) (2024)
- [SaySelf: Teaching LLMs to Express Confidence with Self-Reflective Rationales](https://mlsanity.com/paper/2405.20974/) (2024)
- [Benchmarking Uncertainty Quantification Methods for Large Language Models with LM-Polygraph](https://mlsanity.com/paper/2406.15627/) (2024)
- [Trust or Escalate: LLM Judges with Provable Guarantees for Human Agreement](https://mlsanity.com/paper/2407.18370/) (2024)
- [Large Language Models Must Be Taught to Know What They Don't Know](https://mlsanity.com/paper/2406.08391/) (2024)

## Abstract (arXiv)

A trustworthy real-world prediction system should produce well-calibrated confidence scores; that is, its confidence in an answer should be indicative of the likelihood that the answer is correct, enabling deferral to an expert in cases of low-confidence predictions. Recent studies have shown that unsupervised pre-training produces large language models (LMs) whose conditional probabilities are remarkably well-calibrated. However, the most widely-used LMs are fine-tuned with reinforcement learning from human feedback (RLHF-LMs), and some studies have suggested that RLHF-LMs produce conditional probabilities that are very poorly calibrated. In light of this perceived weakness, we conduct a broad evaluation of methods for extracting confidence scores from RLHF-LMs. For RLHF-LMs such as ChatGPT, GPT-4, and Claude, we find that verbalized confidences emitted as output tokens are typically better-calibrated than the model's conditional probabilities on the TriviaQA, SciQ, and TruthfulQA benchmarks, often reducing the expected calibration error by a relative 50%.
