# HumBEL: A Human-in-the-Loop Approach for Evaluating Demographic Factors of Language Models in Human-Machine Conversations

arXiv: https://arxiv.org/abs/2305.14195 · HTML: https://mlsanity.com/paper/2305.14195/

## Key facts

- Cited by 6 papers in the map (data through 14 Oct 2026).
- Builds on 17 of its 55 references that are in the map.
- First posted on arXiv 23 May 2023.

## Builds on (most cited first, 17 of 17)

- [BERTScore: Evaluating Text Generation with BERT](https://mlsanity.com/paper/1904.09675/) (2019)
- [Generative Agents: Interactive Simulacra of Human Behavior](https://mlsanity.com/paper/2304.03442/) (2023)
- [CIDEr: Consensus-based Image Description Evaluation](https://mlsanity.com/paper/1411.5726/) (2014)
- [Rethinking the Role of Demonstrations: What Makes In-Context Learning Work?](https://mlsanity.com/paper/2202.12837/) (2022)
- [Man is to Computer Programmer as Woman is to Homemaker? Debiasing Word Embeddings](https://mlsanity.com/paper/1607.06520/) (2016)
- [BLEURT: Learning Robust Metrics for Text Generation](https://mlsanity.com/paper/2004.04696/) (2020)
- [Semantics derived automatically from language corpora contain human-like biases](https://mlsanity.com/paper/1608.07187/) (2016)
- [The NarrativeQA Reading Comprehension Challenge](https://mlsanity.com/paper/1712.07040/) (2017)
- [Automatic Detection of Generated Text is Easiest when Humans are Fooled](https://mlsanity.com/paper/1911.00650/) (2019)
- [Negated and Misprimed Probes for Pretrained Language Models: Birds Can Talk, But Cannot Fly](https://mlsanity.com/paper/1911.03343/) (2019)
- [Experience Grounds Language](https://mlsanity.com/paper/2004.10151/) (2020)
- [What In-Context Learning "Learns" In-Context: Disentangling Task Recognition and Task Learning](https://mlsanity.com/paper/2305.09731/) (2023)
- [Is GPT-3 Text Indistinguishable from Human Text? Scarecrow: A Framework for Scrutinizing Machine Text](https://mlsanity.com/paper/2107.01294/) (2021)
- [Contextualized Word Embeddings Encode Aspects of Human-Like Word Sense Knowledge](https://mlsanity.com/paper/2010.13057/) (2020)
- [COSMic: A Coherence-Aware Generation Metric for Image Descriptions](https://mlsanity.com/paper/2109.05281/) (2021)
- [Comprehension Based Question Answering using Bloom's Taxonomy](https://mlsanity.com/paper/2106.04653/) (2021)
- [LEATHER: A Framework for Learning to Generate Human-like Text in Dialogue](https://mlsanity.com/paper/2210.07777/) (2022)

## Built on by (most cited first, 6 of 6)

- [Evaluating Large Language Model Biases in Persona-Steered Generation](https://mlsanity.com/paper/2405.20253/) (2024)
- [Evaluating LLM Adaptation to Sociodemographic Factors: User Profile vs. Dialogue History](https://mlsanity.com/paper/2505.21362/) (2025)
- [Human-Centered AI Communication in Co-Creativity: An Initial Framework and Insights](https://mlsanity.com/paper/2505.18385/) (2025)
- [Improving User Experience with FAICO: Towards a Framework for AI Communication in Human-AI Co-Creativity](https://mlsanity.com/paper/2504.02526/) (2025)
- [Conditioning Large Language Models on Legal Systems? Detecting Punishable Hate Speech](https://mlsanity.com/paper/2506.03009/) (2025)
- [Towards Experience-Centered AI: A Framework for Integrating Lived Experience in Design and Development](https://mlsanity.com/paper/2508.06849/) (2025)

## Abstract (arXiv)

While demographic factors like age and gender change the way people talk, and in particular, the way people talk to machines, there is little investigation into how large pre-trained language models (LMs) can adapt to these changes. To remedy this gap, we consider how demographic factors in LM language skills can be measured to determine compatibility with a target demographic. We suggest clinical techniques from Speech Language Pathology, which has norms for acquisition of language skills in humans. We conduct evaluation with a domain expert (i.e., a clinically licensed speech language pathologist), and also propose automated techniques to complement clinical evaluation at scale. Empirically, we focus on age, finding LM capability varies widely depending on task: GPT-3.5 mimics the ability of humans ranging from age 6-15 at tasks requiring inference, and simultaneously, outperforms a typical 21 year old at memorization. GPT-3.5 also has trouble with social language use, exhibiting less than 50% of the tested pragmatic skills. Findings affirm the importance of considering demographic alignment and conversational goals when using LMs as public-facing tools. Code, data, and a package will be available.
