# SGP-TOD: Building Task Bots Effortlessly via Schema-Guided LLM Prompting

arXiv: https://arxiv.org/abs/2305.09067 · HTML: https://mlsanity.com/paper/2305.09067/

## Key facts

- Cited by 39 papers in the map (data through 14 Oct 2026).
- Builds on 52 of its 66 references that are in the map.
- First posted on arXiv 15 May 2023.

## Builds on (most cited first, 30 of 52)

- [BERT: Pre-training of Deep Bidirectional Transformers for Language Understanding](https://mlsanity.com/paper/1810.04805/) (2018)
- [Language Models are Few-Shot Learners](https://mlsanity.com/paper/2005.14165/) (2020)
- [Training language models to follow instructions with human feedback](https://mlsanity.com/paper/2203.02155/) (2022)
- [Exploring the Limits of Transfer Learning with a Unified Text-to-Text Transformer](https://mlsanity.com/paper/1910.10683/) (2019)
- [Evaluating Large Language Models Trained on Code](https://mlsanity.com/paper/2107.03374/) (2021)
- [BERTScore: Evaluating Text Generation with BERT](https://mlsanity.com/paper/1904.09675/) (2019)
- [PaLM: Scaling Language Modeling with Pathways](https://mlsanity.com/paper/2204.02311/) (2022)
- [Sparks of Artificial General Intelligence: Early experiments with GPT-4](https://mlsanity.com/paper/2303.12712/) (2023)
- [Calibrate Before Use: Improving Few-Shot Performance of Language Models](https://mlsanity.com/paper/2102.09690/) (2021)
- [What Makes Good In-Context Examples for GPT-3?](https://mlsanity.com/paper/2101.06804/) (2021)
- [Super-NaturalInstructions: Generalization via Declarative Instructions on 1600+ NLP Tasks](https://mlsanity.com/paper/2204.07705/) (2022)
- [MultiWOZ -- A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling](https://mlsanity.com/paper/1810.00278/) (2018)
- [A Survey on In-context Learning](https://mlsanity.com/paper/2301.00234/) (2022)
- [Is ChatGPT a General-Purpose Natural Language Processing Task Solver?](https://mlsanity.com/paper/2302.06476/) (2023)
- [Towards Scalable Multi-domain Conversational Agents: The Schema-Guided Dialogue Dataset](https://mlsanity.com/paper/1909.05855/) (2019)
- [Check Your Facts and Try Again: Improving Large Language Models with External Knowledge and Automated Feedback](https://mlsanity.com/paper/2302.12813/) (2023)
- [A Simple Language Model for Task-Oriented Dialogue](https://mlsanity.com/paper/2005.00796/) (2020)
- [UnifiedSKG: Unifying and Multi-Tasking Structured Knowledge Grounding with Text-to-Text Language Models](https://mlsanity.com/paper/2201.05966/) (2022)
- [Binding Language Models in Symbolic Languages](https://mlsanity.com/paper/2210.02875/) (2022)
- [Transferable Multi-Domain State Generator for Task-Oriented Dialogue Systems](https://mlsanity.com/paper/1905.08743/) (2019)
- [On the Robustness of ChatGPT: An Adversarial and Out-of-distribution Perspective](https://mlsanity.com/paper/2302.12095/) (2023)
- [MultiWOZ 2.2 : A Dialogue Dataset with Additional Annotation Corrections and State Tracking Baselines](https://mlsanity.com/paper/2007.12720/) (2020)
- [Scaling Up Models and Data with textttt5x and textttseqio](https://mlsanity.com/paper/2203.17189/) (2022)
- [TaskMatrix.AI: Completing Tasks by Connecting Foundation Models with Millions of APIs](https://mlsanity.com/paper/2303.16434/) (2023)
- [Multi-Task Pre-Training for Plug-and-Play Task-Oriented Dialogue System](https://mlsanity.com/paper/2109.14739/) (2021)
- [UBAR: Towards Fully End-to-End Task-Oriented Dialog Systems with GPT-2](https://mlsanity.com/paper/2012.03539/) (2020)
- [MinTL: Minimalist Transfer Learning for Task-Oriented Dialogue Systems](https://mlsanity.com/paper/2009.12005/) (2020)
- [GALAXY: A Generative Pre-trained Model for Task-Oriented Dialog with Semi-Supervised Learning and Explicit Policy Injection](https://mlsanity.com/paper/2111.14592/) (2021)
- [Task-Oriented Dialog Systems that Consider Multiple Appropriate Responses under the Same Context](https://mlsanity.com/paper/1911.10484/) (2019)
- [Improving Coherence and Consistency in Neural Sequence Models with Dual-System, Neuro-Symbolic Reasoning](https://mlsanity.com/paper/2107.02794/) (2021)

## Built on by (most cited first, 30 of 39)

- [NeMo Guardrails: A Toolkit for Controllable and Safe LLM Applications with Programmable Rails](https://mlsanity.com/paper/2310.10501/) (2023)
- [Prompting and Evaluating Large Language Models for Proactive Dialogues: Clarification, Target-guided, and Non-collaboration](https://mlsanity.com/paper/2305.13626/) (2023)
- [Large Language Models Meet NLP: A Survey](https://mlsanity.com/paper/2405.12819/) (2024)
- [Critique-GRPO: Advancing LLM Reasoning with Natural Language and Numerical Feedback](https://mlsanity.com/paper/2506.03106/) (2025)
- [Self-Alignment for Factuality: Mitigating Hallucinations in LLMs via Self-Evaluation](https://mlsanity.com/paper/2402.09267/) (2024)
- [Plug-and-Play Policy Planner for Large Language Model Powered Dialogue Agents](https://mlsanity.com/paper/2311.00262/) (2023)
- [Recursively Summarizing Enables Long-Term Dialogue Memory in Large Language Models](https://mlsanity.com/paper/2308.15022/) (2023)
- [Bootstrapping LLM-based Task-Oriented Dialogue Agents via Self-Talk](https://mlsanity.com/paper/2401.05033/) (2024)
- [Large Language Models as Zero-shot Dialogue State Tracker through Function Calling](https://mlsanity.com/paper/2402.10466/) (2024)
- [Planning Like Human: A Dual-process Framework for Dialogue Planning](https://mlsanity.com/paper/2406.05374/) (2024)
- [Can a Single Model Master Both Multi-turn Conversations and Tool Use? CoALM: A Unified Conversational Agentic Language Model](https://mlsanity.com/paper/2502.08820/) (2025)
- [PRACTIQ: A Practical Conversational Text-to-SQL dataset with Ambiguous and Unanswerable Queries](https://mlsanity.com/paper/2410.11076/) (2024)
- [Self-Tuning: Instructing LLMs to Effectively Acquire New Knowledge through Self-Teaching](https://mlsanity.com/paper/2406.06326/) (2024)
- [Large Language Models as Software Components: A Taxonomy for LLM-Integrated Applications](https://mlsanity.com/paper/2406.10300/) (2024)
- [ReSpAct: Harmonizing Reasoning, Speaking, and Acting Towards Building Large Language Model-Based Conversational AI Agents](https://mlsanity.com/paper/2411.00927/) (2024)
- [Rethinking Stateful Tool Use in Multi-Turn Dialogues: Benchmarks and Challenges](https://mlsanity.com/paper/2505.13328/) (2025)
- [A Desideratum for Conversational Agents: Capabilities, Challenges, and Future Directions](https://mlsanity.com/paper/2504.16939/) (2025)
- [Will Pre-Training Ever End? A First Step Toward Next-Generation Foundation MLLMs via Self-Improving Systematic Cognition](https://mlsanity.com/paper/2503.12303/) (2025)
- [Simulating Task-Oriented Dialogues with State Transition Graphs and Large Language Models](https://mlsanity.com/paper/2404.14772/) (2024)
- [The Behavior Gap: Evaluating Zero-shot LLM Agents in Complex Task-Oriented Dialogs](https://mlsanity.com/paper/2506.12266/) (2025)
- [Unsupervised End-to-End Task-Oriented Dialogue with LLMs: The Power of the Noisy Channel](https://mlsanity.com/paper/2404.15219/) (2024)
- [FishBargain: An LLM-Empowered Bargaining Agent for Online Fleamarket Platform Sellers](https://mlsanity.com/paper/2502.10406/) (2025)
- [TransferTOD: A Generalizable Chinese Multi-Domain Task-Oriented Dialogue System with Transfer Capabilities](https://mlsanity.com/paper/2407.21693/) (2024)
- [Speech-based Slot Filling using Large Language Models](https://mlsanity.com/paper/2311.07418/) (2023)
- [Learning from Implicit User Feedback, Emotions and Demographic Information in Task-Oriented and Document-Grounded Dialogues](https://mlsanity.com/paper/2401.09248/) (2024)
- [PFDial: A Structured Dialogue Instruction Fine-tuning Method Based on UML Flowcharts](https://mlsanity.com/paper/2503.06706/) (2025)
- [Empowering LLMs in Task-Oriented Dialogues: A Domain-Independent Multi-Agent Framework and Fine-Tuning Strategy](https://mlsanity.com/paper/2505.14299/) (2025)
- [FairCauseSyn: Towards Causally Fair LLM-Augmented Synthetic Data Generation](https://mlsanity.com/paper/2506.19082/) (2025)
- [Controllable and Reliable Knowledge-Intensive Task-Oriented Conversational Agents with Declarative Genie Worksheets](https://mlsanity.com/paper/2407.05674/) (2024)
- [Towards AI-Driven Human-Machine Co-Teaming for Adaptive and Agile Cyber Security Operation Centers](https://mlsanity.com/paper/2505.06394/) (2025)

## Abstract (arXiv)

Building end-to-end task bots and maintaining their integration with new functionalities using minimal human efforts is a long-standing challenge in dialog research. Recently large language models (LLMs) have demonstrated exceptional proficiency in conversational engagement and adherence to instructions across various downstream tasks. In this work, we introduce SGP-TOD, Schema-Guided Prompting for building Task-Oriented Dialog systems effortlessly based on LLMs. Utilizing the symbolic knowledge -- task schema, we instruct fixed LLMs to generate appropriate responses on novel tasks, circumventing the need for training data. Specifically, SGP-TOD comprises three components: a LLM for engaging with users, a DST Prompter to aid the LLM with dialog state tracking, which is then used to retrieve database items, and a Policy Prompter to elicit proper responses adhering to the provided dialog policy. Experimental results on Multiwoz, RADDLE and STAR datasets show that our training-free strategy SGP-TOD, without any task-specific data, yields state-of-the-art (SOTA) zero-shot performance, greatly surpasses the few-shot approaches. In a domain-extension setting, SGP-TOD aptly adapts to new functionalities by merely adding supplementary schema rules. We make our code and data publicly available.