# ProKnow: Process Knowledge for Safety Constrained and Explainable Question Generation for Mental Health Diagnostic Assistance

arXiv: https://arxiv.org/abs/2305.08010 · HTML: https://mlsanity.com/paper/2305.08010/

## Key facts

- Cited by 10 papers in the map (data through 14 Oct 2026).
- Builds on 24 of its 48 references that are in the map.
- First posted on arXiv 13 May 2023.

## Builds on (most cited first, 24 of 24)

- [Attention Is All You Need](https://mlsanity.com/paper/1706.03762/) (2017)
- [Distilling the Knowledge in a Neural Network](https://mlsanity.com/paper/1503.02531/) (2015)
- [GLUE: A Multi-Task Benchmark and Analysis Platform for Natural Language Understanding](https://mlsanity.com/paper/1804.07461/) (2018)
- [LaMDA: Language Models for Dialog Applications](https://mlsanity.com/paper/2201.08239/) (2022)
- [Ethical and social risks of harm from Language Models](https://mlsanity.com/paper/2112.04359/) (2021)
- [Patient Knowledge Distillation for BERT Model Compression](https://mlsanity.com/paper/1908.09355/) (2019)
- [Counter-fitting Word Vectors to Linguistic Constraints](https://mlsanity.com/paper/1603.00892/) (2016)
- [Addressing Semantic Drift in Question Generation for Semi-Supervised Question Answering](https://mlsanity.com/paper/1909.06356/) (2019)
- [Semantics of the Black-Box: Can knowledge graphs help make deep learning systems more interpretable and explainable?](https://mlsanity.com/paper/2010.08660/) (2020)
- [Knowledge-intensive Language Understanding for Explainable AI](https://mlsanity.com/paper/2108.01174/) (2021)
- [Semi-Supervised Approach to Monitoring Clinical Depressive Symptoms in Social Media](https://mlsanity.com/paper/1710.05429/) (2017)
- [Learning to Automate Follow-up Question Generation using Process Knowledge for Depression Triage on Reddit Posts](https://mlsanity.com/paper/2205.13884/) (2022)
- [ISEEQ: Information Seeking Question Generation using Dynamic Meta-Information Retrieval and Knowledge Graphs](https://mlsanity.com/paper/2112.07622/) (2021)
- [Neurosymbolic AI -- Why, What, and How](https://mlsanity.com/paper/2305.00813/) (2023)
- [Process Knowledge-Infused AI: Towards User-level Explainability, Interpretability, and Safety](https://mlsanity.com/paper/2206.13349/) (2022)
- [Learning to Generate Questions by Learning What not to Generate](https://mlsanity.com/paper/1902.10418/) (2019)
- [Characterization of Time-variant and Time-invariant Assessment of Suicidality on Reddit using C-SSRS](https://mlsanity.com/paper/2104.04140/) (2021)
- [KI-BERT: Infusing Knowledge Context for Better Language and Domain Understanding](https://mlsanity.com/paper/2104.08145/) (2021)
- [Process Knowledge-infused Learning for Suicidality Assessment on Social Media](https://mlsanity.com/paper/2204.12560/) (2022)
- [NLP is Not enough -- Contextualization of User Input in Chatbots](https://mlsanity.com/paper/2105.06511/) (2021)
- [Entity-Conditioned Question Generation for Robust Attention Distribution in Neural Information Retrieval](https://mlsanity.com/paper/2204.11373/) (2022)
- [KSAT: Knowledge-infused Self Attention Transformer -- Integrating Multiple Domain-Specific Contexts](https://mlsanity.com/paper/2210.04307/) (2022)
- [Evaluation of In-Person Counseling Strategies To Develop Physical Activity Chatbot for Women](https://mlsanity.com/paper/2107.10410/) (2021)
- [Demo Alleviate: Demonstrating Artificial Intelligence Enabled Virtual Assistance for Telehealth: The Mental Health Case](https://mlsanity.com/paper/2304.00025/) (2023)

## Built on by (most cited first, 10 of 10)

- [Enhanced Large Language Models for Effective Screening of Depression and Anxiety](https://mlsanity.com/paper/2501.08769/) (2025)
- [Process Knowledge-infused Learning for Clinician-friendly Explanations](https://mlsanity.com/paper/2306.09824/) (2023)
- [A Cross Attention Approach to Diagnostic Explainability using Clinical Practice Guidelines for Depression](https://mlsanity.com/paper/2311.13852/) (2023)
- [Minimum Levels of Interpretability for Artificial Moral Agents](https://mlsanity.com/paper/2307.00660/) (2023)
- [Knowledge-Infused Self Attention Transformers](https://mlsanity.com/paper/2306.13501/) (2023)
- [IERL: Interpretable Ensemble Representation Learning -- Combining CrowdSourced Knowledge and Distributed Semantic Representations](https://mlsanity.com/paper/2306.13865/) (2023)
- [Natural Language Generation in Healthcare: A Review of Methods and Applications](https://mlsanity.com/paper/2505.04073/) (2025)
- [Navigating Healthcare Insights: A Birds Eye View of Explainability with Knowledge Graphs](https://mlsanity.com/paper/2309.16593/) (2023)
- [Neurosymbolic Value-Inspired AI (Why, What, and How)](https://mlsanity.com/paper/2312.09928/) (2023)
- [RDR: the Recap, Deliberate, and Respond Method for Enhanced Language Understanding](https://mlsanity.com/paper/2312.09932/) (2023)

## Abstract (arXiv)

Current Virtual Mental Health Assistants (VMHAs) provide counseling and suggestive care. They refrain from patient diagnostic assistance because they lack training in safety-constrained and specialized clinical process knowledge. In this work, we define Proknow as an ordered set of information that maps to evidence-based guidelines or categories of conceptual understanding to experts in a domain. We also introduce a new dataset of diagnostic conversations guided by safety constraints and Proknow that healthcare professionals use. We develop a method for natural language question generation (NLG) that collects diagnostic information from the patient interactively. We demonstrate the limitations of using state-of-the-art large-scale language models (LMs) on this dataset. Our algorithm models the process knowledge through explicitly modeling safety, knowledge capture, and explainability. LMs augmented with ProKnow guided method generated 89% safer questions in the depression and anxiety domain. The Explainability of the generated question is assessed by computing similarity with concepts in depression and anxiety knowledge bases. Overall, irrespective of the type of LMs augmented with our ProKnow, we achieved an average 82% improvement over simple pre-trained LMs on safety, explainability, and process-guided question generation. We qualitatively and quantitatively evaluate the efficacy of the proposed ProKnow-guided methods by introducing three new evaluation metrics for safety, explainability, and process knowledge adherence.
