# Uncovering ChatGPT's Capabilities in Recommender Systems

arXiv: https://arxiv.org/abs/2305.02182 · HTML: https://mlsanity.com/paper/2305.02182/

## Key facts

- Cited by 161 papers in the map (data through 14 Oct 2026).
- First posted on arXiv 3 May 2023.

## Built on by (most cited first, 30 of 161)

- [A Survey on Evaluation of Large Language Models](https://mlsanity.com/paper/2307.03109/) (2023)
- [A Survey on Large Language Models for Recommendation](https://mlsanity.com/paper/2305.19860/) (2023)
- [Large Language Models are Zero-Shot Rankers for Recommender Systems](https://mlsanity.com/paper/2305.08845/) (2023)
- [Large Language Models are Effective Text Rankers with Pairwise Ranking Prompting](https://mlsanity.com/paper/2306.17563/) (2023)
- [A Survey on Knowledge Distillation of Large Language Models](https://mlsanity.com/paper/2402.13116/) (2024)
- [Leak, Cheat, Repeat: Data Contamination and Evaluation Malpractices in Closed-Source LLMs](https://mlsanity.com/paper/2402.03927/) (2024)
- [Tool Learning with Large Language Models: A Survey](https://mlsanity.com/paper/2405.17935/) (2024)
- [MetaTool Benchmark for Large Language Models: Deciding Whether to Use Tools and Which to Use](https://mlsanity.com/paper/2310.03128/) (2023)
- [From Persona to Personalization: A Survey on Role-Playing Language Agents](https://mlsanity.com/paper/2404.18231/) (2024)
- [Two Tales of Persona in LLMs: A Survey of Role-Playing and Personalization](https://mlsanity.com/paper/2406.01171/) (2024)
- [Recommender Systems in the Era of Large Language Models (LLMs)](https://mlsanity.com/paper/2307.02046/) (2023)
- [Recommendation as Instruction Following: A Large Language Model Empowered Recommendation Approach](https://mlsanity.com/paper/2305.07001/) (2023)
- [How Can Recommender Systems Benefit from Large Language Models: A Survey](https://mlsanity.com/paper/2306.05817/) (2023)
- [Recommender AI Agent: Integrating Large Language Models for Interactive Recommendations](https://mlsanity.com/paper/2308.16505/) (2023)
- [AgentCF: Collaborative Learning with Autonomous Language Agents for Recommender Systems](https://mlsanity.com/paper/2310.09233/) (2023)
- [Bias and Unfairness in Information Retrieval Systems: New Challenges in the LLM Era](https://mlsanity.com/paper/2404.11457/) (2024)
- [When Large Language Models Meet Personalization: Perspectives of Challenges and Opportunities](https://mlsanity.com/paper/2307.16376/) (2023)
- [From Matching to Generation: A Survey on Generative Information Retrieval](https://mlsanity.com/paper/2404.14851/) (2024)
- [LLM-Rec: Personalized Recommendation via Prompting Large Language Models](https://mlsanity.com/paper/2307.15780/) (2023)
- [ReLLa: Retrieval-enhanced Large Language Models for Lifelong Sequential Behavior Comprehension in Recommendation](https://mlsanity.com/paper/2308.11131/) (2023)
- [Personalized Pieces: Efficient Personalized Large Language Models through Collaborative Efforts](https://mlsanity.com/paper/2406.10471/) (2024)
- [Large Language Models for Generative Recommendation: A Survey and Visionary Discussions](https://mlsanity.com/paper/2309.01157/) (2023)
- [On Softmax Direct Preference Optimization for Recommendation](https://mlsanity.com/paper/2406.09215/) (2024)
- [HYDRA: Model Factorization Framework for Black-Box LLM Personalization](https://mlsanity.com/paper/2406.02888/) (2024)
- [A Review of Modern Recommender Systems Using Generative Models (Gen-RecSys)](https://mlsanity.com/paper/2404.00579/) (2024)
- [ONCE: Boosting Content-based Recommendation with Both Open- and Closed-source Large Language Models](https://mlsanity.com/paper/2305.06566/) (2023)
- [IDGenRec: LLM-RecSys Alignment with Textual ID Learning](https://mlsanity.com/paper/2403.19021/) (2024)
- [Rethinking the Evaluation for Conversational Recommendation in the Era of Large Language Models](https://mlsanity.com/paper/2305.13112/) (2023)
- [Knowledge-Augmented Large Language Models for Personalized Contextual Query Suggestion](https://mlsanity.com/paper/2311.06318/) (2023)
- [E4SRec: An Elegant Effective Efficient Extensible Solution of Large Language Models for Sequential Recommendation](https://mlsanity.com/paper/2312.02443/) (2023)

## Abstract (arXiv)

The debut of ChatGPT has recently attracted the attention of the natural language processing (NLP) community and beyond. Existing studies have demonstrated that ChatGPT shows significant improvement in a range of downstream NLP tasks, but the capabilities and limitations of ChatGPT in terms of recommendations remain unclear. In this study, we aim to conduct an empirical analysis of ChatGPT's recommendation ability from an Information Retrieval (IR) perspective, including point-wise, pair-wise, and list-wise ranking. To achieve this goal, we re-formulate the above three recommendation policies into a domain-specific prompt format. Through extensive experiments on four datasets from different domains, we demonstrate that ChatGPT outperforms other large language models across all three ranking policies. Based on the analysis of unit cost improvements, we identify that ChatGPT with list-wise ranking achieves the best trade-off between cost and performance compared to point-wise and pair-wise ranking. Moreover, ChatGPT shows the potential for mitigating the cold start problem and explainable recommendation. To facilitate further explorations in this area, the full code and detailed original results are open-sourced at https://github.com/rainym00d/LLM4RS.