# Why not both? Complementing explanations with uncertainty, and the role of self-confidence in Human-AI collaboration

arXiv: https://arxiv.org/abs/2304.14130 · HTML: https://mlsanity.com/paper/2304.14130/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 13 of its 64 references that are in the map.
- First posted on arXiv 27 Apr 2023.

## Builds on (most cited first, 13 of 13)

- [A Survey on Bias and Fairness in Machine Learning](https://mlsanity.com/paper/1908.09635/) (2019)
- [Counterfactual Explanations without Opening the Black Box: Automated Decisions and the GDPR](https://mlsanity.com/paper/1711.00399/) (2017)
- [Does the Whole Exceed its Parts? The Effect of AI Explanations on Complementary Team Performance](https://mlsanity.com/paper/2006.14779/) (2020)
- [On the (In)fidelity and Sensitivity for Explanations](https://mlsanity.com/paper/1901.09392/) (2019)
- [Effect of Confidence and Explanation on Accuracy and Trust Calibration in AI-Assisted Decision Making](https://mlsanity.com/paper/2001.02114/) (2020)
- [Consistent Estimators for Learning to Defer to an Expert](https://mlsanity.com/paper/2006.01862/) (2020)
- [Metrics for Explainable AI: Challenges and Prospects](https://mlsanity.com/paper/1812.04608/) (2018)
- [Manipulating and Measuring Model Interpretability](https://mlsanity.com/paper/1802.07810/) (2018)
- [On Human Predictions with Explanations and Predictions of Machine Learning Models: A Case Study on Deception Detection](https://mlsanity.com/paper/1811.07901/) (2018)
- [Uncertainty as a Form of Transparency: Measuring, Communicating, and Using Uncertainty](https://mlsanity.com/paper/2011.07586/) (2020)
- [Learning to Complement Humans](https://mlsanity.com/paper/2005.00582/) (2020)
- ["Why is 'Chicago' deceptive?" Towards Building Model-Driven Tutorials for Humans](https://mlsanity.com/paper/2001.05871/) (2020)
- [In AI We Trust? Factors That Influence Trustworthiness of AI-infused Decision-Making Processes](https://mlsanity.com/paper/1912.02675/) (2019)

## Abstract (arXiv)

AI and ML models have already found many applications in critical domains, such as healthcare and criminal justice. However, fully automating such high-stakes applications can raise ethical or fairness concerns. Instead, in such cases, humans should be assisted by automated systems so that the two parties reach a joint decision, stemming out of their interaction. In this work we conduct an empirical study to identify how uncertainty estimates and model explanations affect users' reliance, understanding, and trust towards a model, looking for potential benefits of bringing the two together. Moreover, we seek to assess how users' behaviour is affected by their own self-confidence in their abilities to perform a certain task, while we also discuss how the latter may distort the outcome of an analysis based on agreement and switching percentages.