# Retention Is All You Need

arXiv: https://arxiv.org/abs/2304.03103 · HTML: https://mlsanity.com/paper/2304.03103/

## Key facts

- Cited by 1 papers in the map (data through 14 Oct 2026).
- Builds on 4 of its 36 references that are in the map.
- First posted on arXiv 6 Apr 2023.

## Builds on (most cited first, 4 of 4)

- [A Unified Approach to Interpreting Model Predictions](https://mlsanity.com/paper/1705.07874/) (2017)
- [XGBoost: A Scalable Tree Boosting System](https://mlsanity.com/paper/1603.02754/) (2016)
- [Why model why? Assessing the strengths and limitations of LIME](https://mlsanity.com/paper/2012.00093/) (2020)
- [Large Language Models as Corporate Lobbyists](https://mlsanity.com/paper/2301.01181/) (2023)

## Built on by (most cited first, 1 of 1)

- [CycleFormer : TSP Solver Based on Language Modeling](https://mlsanity.com/paper/2405.20042/) (2024)

## Abstract (arXiv)

Skilled employees are the most important pillars of an organization. Despite this, most organizations face high attrition and turnover rates. While several machine learning models have been developed to analyze attrition and its causal factors, the interpretations of those models remain opaque. In this paper, we propose the HR-DSS approach, which stands for Human Resource (HR) Decision Support System, and uses explainable AI for employee attrition problems. The system is designed to assist HR departments in interpreting the predictions provided by machine learning models. In our experiments, we employ eight machine learning models to provide predictions. We further process the results achieved by the best-performing model by the SHAP explainability process and use the SHAP values to generate natural language explanations which can be valuable for HR. Furthermore, using "What-if-analysis", we aim to observe plausible causes for attrition of an individual employee. The results show that by adjusting the specific dominant features of each individual, employee attrition can turn into employee retention through informative business decisions.
